I have songs on iTunes that seem to have corrupted files with time. The songs play for a while then suddenly stop mid-song and iTunes goes to the next song. On my iPod the playback pauses for a few seconds then picks up again.

Some of these songs were purchased via iTunes. I would like to download them again but the Download buttons are grayed out when I bring up the purchased songs listing. Any help appreciated. Is there any way to quickly get a file integrity check done?
Kerry

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those incomplete tracks from your iTunes library and redownload them (if they are still in your country's store) via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes. Or delete them and copy them back (File > Add To Library) from your backup of your downloads/library.

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Any idea what could have happened to profiles that seem to have disappeared from profile folder?

I wanted to experiment with profiles so I created a new profile called "temp". This seemed to work but when I tried to go back and reselect any of the older profiles I received an error message saying that this couldn't be done while any instance of Firefox was running (none were).
Also, when I opened the Profiles folder I only found the "temp" profile I had just created but none of the other, older profiles even though they were listed in Profile Manager.
I've lost my bookmarks and who knows what else. I did a search of my C drive to see if perhaps the missing profiles might have been located in a folder other than the profiles folder. I even did a search for .sqlite files. I did find some very old versions of my profiles that I had copied over from a previous computer but these did not have my up-to-date bookmarks. Any ideas? Seems crazy, I know. Thanks.

Thank you, cor-el, for this information. It certainly explains why I was getting the message that Firefox was already running.
I can see in my profiles.ini file (see attached image) the (4) profiles that also show up in the profile manager. The the question remains, what happened to the profile file, which I now believe was the "Richard III" profile, that was in use prior to my creating my "temp" profile (that I recently renamed "Feb 2011")? No attempt was made to delete the "Richard III" profile either with the profile manager or otherwise. Simply creating the "temp" profile seems to have blown the "Richard III" profile out of existence, leaving not a trace.
As you can see, the "Richard III" profile's path leads, as usual, to the Profile folder. But only the "temp" profile is found there.
One of the specified paths, the one for the "Richard" profile, leads to a folder that's not directly related to Mozilla. The "Richard" profile (which I used as bases for the "Feb 2011" profile) is a profile that's over a year old. I assume it became the bases, way back when, for the "Richard III" profile, the profile that's apparently vaporized.
I hope this makes sense even if the loss of the "Richard III" profile does not.

HT4623 while updating to ios6 my phone stopped mid way and will not continue or come on its only showing the apple logo. Anyone else having this problem

While downloading iOS6 my phone stopped mid stream now its stuck on the apple logo and wont turn off or on or do anything. Is anyone else having this problem

If your iPhone is listed in iTunes, click Restore on the Overview page and follow the instructions on screen.
Should iTunes not detect your iPhone, try the following:
Turn the device completely off and remove the USB cable from your iPhone while keeping the other end of the cable plugged into your computer.
Now take your phone and press the home button.
While you keep the Home button pressed, reconnect the USB cable to your iPhone
Continue pressing the home button until the "Connect to iTunes" logo appears on your iPhone
Now follow the instructions on your screen to restore your iPhone
For more details check out http://support.apple.com/kb/HT1414
Hope this helps,
Chris

After the last update of itunes I seem to have lost all my music (Cds that I had downloaded into itunes) except the once I had purchased from the itunes store. Can anyone help? Do you know what might have happened?

After the last update of itunes I seem to have lost all the music that I had downloaded from my Cds. It was a lot of music! All I still have is the music that I had purchased in the itunes store. And before you asked. No, I did not have a backup. Never got around to do it.
Does anyone of you have an idea if and how I can maybe get my music back?
Your help is very much appreciated. Would it help if I recover my computer from an earlier date?? I am not even sure if I make sense here.

Hi - I seem to have a similar problem. I was prompted to update to iPhoto 11 yesterday (don't know why yesterday, I'm in iPhoto all the time). So I followed the instructions, library updated, all existing events and albums are there. I uploaded some more pictures and created a few new albums and did some new year spring cleaning, moving stuff around etc. And I started making a calendar.
I've opened it up today, my calendar is still there as are all the new events, but the pictures are empty outlines. If I open up a picture I just get the "!" but I can still see the thumbnails showing in the slider in the bottom - I don't know if that means the source files must still be there somewhere, or if it just means it captured thumbnails yesterday.
I've gone into it via "show package contents" and there just don't seem to be any masters for an upload yesterday. I also just had a look in the last import folder, because of a comment from someone above. As I scrolled down through the folder the images were there and literally disappeared in front of me - by which I mean, the thumbnails were there as I scrolled down and then would turn into empty outlines...!
All my old folders are still there, thankfully (although they're of course the ones that are also all safely back up).
Although I have a timecapsule, my photo library is too big to keep on my hard drive, so I keep it on an external drive - so it only gets backed up when I do it manually (thanks Apple for that, I will never understand why it was designed to work - or not work - that way). So if the pictures have been lost then they are gone for good which is super-frustrating (I just got back from South Korea and was in the middle of sorting out all my shots from that trip). It seems that this can only have happened because of the update - I should have known better than to have pressed yes.
If you have any ideas, I'd be most grateful!
Regards
R

When I open itunes it freezes for a few seconds then says iTunes stopped working and closes down. I have tried downloading the latest version, both repair and remove and it still keeps happening

When I open itunes it freezes for a few seconds then says iTunes stopped working and closes down. I have tried downloading the latest version, both repair and remove and it still keeps happening

Tried the un-install and getting the same problem although it takes a bit longer before it crashes this time. Checked the problem report and it looks the same as the previous reports.
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.2.1.1
Application Timestamp:          4d756476
Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.3
Fault Module Timestamp:          4d4d9a00
Exception Code:          c0000005
Exception Offset:          0034a672
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          2057
Additional Information 1:          fd00
Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
Additional Information 3:          fd00
Additional Information 4:          ea6f5fe8924aaa756324d57f87834160

I have a macbook purchased in 2009. I just purchased a new ipod and am in a loop of updates that seems to have no end. Do I need snow leopard? Will that then let me use the latest itune update?

I have a macbook purchased in 2009. I just purchased a new ipod and am in a loop of updates that seems to have no end. Do I need snow leopard? Will that then let me use the latest itune update?

You need to buy Snow Leopard from the online Apple Store. You don't need Mountain Lion.
(85170)

My iphone 4s wont turn on,it wont even charge,when it does eventually start to charge the apple icon on the screen will appear for a few seconds then itll disappear, i have tried to do the soft/hard reset but nothing happens, can anyone help me please?

My iphone 4s wont turn on,it wont even charge,when it does eventually start to charge the apple icon on the screen will appear for a few seconds then itll disappear, i have tried to do the soft/hard reset but nothing happens, can anyone help me please? do i have a dead iphone on my hands? isit worth me going into the apple store and seeing what they can do or isit pointless? please help!!!

Try to backup and restore you device in itunes...restoring the device is like removing the iOS software off the device and re-add in a newer software, after you have restore you device, MAKE SURE YOU SET UP YOUR DEVICE LIKE A NEW DEVICE, DONT NOT RESTORE FROM BACKUP!!... give the device a chance to use the newer software and see if the issue still persisting, if the issue still on going then its would be a hardware issue.
Call Apple Care and see if your device is still under warranty to get it replace

My Ipod touch is in recovery mode but when I go to restore it in itunes it only stays connected for a few seconds then ejects itself. How do I keep my ipod on long enough to restore it?

My Ipod touch is in recovery mode but when I go into Itunes to restore it, it will only stay connected for a few seconds then ejects itself from itunes. How do I keep my Ipod connected long enough to go through the restore process?

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

I copied several MOV files to a CD. When I play them from the CD the video is fine but the audio works fine for the first few seconds then stops (using Qicktime Player 7.7.1. Everything works fine if I use VLC Media Player. Does anyone have any idea why?

I copied several MOV files to a CD. When I play them from the CD the video is fine but the audio works fine for the first few seconds then stops (using Qicktime Player 7.7.1. Everything works fine if I use VLC Media Player. Does anyone have any idea why?

My purpose for copying to a CD or DVD is so that I can make copies and send to friends and relatives. What is the best way to get these files on a CD/DVD with the right codecs?
The easiest thing to do is to simply tell your friends and relatives to copy the files to their local hard drive before playing them. Your basic problem is that data discs have a limited real time transfer rate. Since you say VLC plays the files fine, I might suspect its player is likely buffering the data while the QT 7 Player is not.
Data discs made for playback directly from the CD or DVD are normally encoded using MPEG-4/AVC (H.264) video with AAC audio. This is a modern codec which has specific settings to re-package the data (i.e., must be encoded using the multipass option and then select the "optimize for CD/DVD" option).

Im trying to restore my iphone 4S, however i keep getting error 1611!, i have tried kicking the iphone out of recovery mode but then i have another problem, it gets stuck on the apple logo for a few seconds then the low battery symbol shows repeatdly HELP

Hi all, im trying to restore my iphone 4S, however i keep getting error 1611 i have tried uninstalling itunes and everything else related, i have tried kicking the iphone out of recovery mode but then it gets stuck on the apple logo for a few seconds then changes to the low battery symbol then goes back to the apple logo and this continues untill i put it back into recovery or dfu mode, i have tried everything can anyone help me ?? thank you!

Jai141 wrote:
... and im not sure as i brought the phone of someone else.. i will have to ask them
Good Luck.
Jai141 wrote:
Thanks
You're Welcome.

HT1386 My iphone5 itunes playlist seems to have a mind of it's own, after selecting a song to play it will randomly flash through songs on my playlist without stopping. I've rebooting, and restored my iphone with no results. does anyone know how to stop t

My iphone5 itunes playlist seems to have a mind of it's own, after selecting a song to play it will randomly flash through songs on my playlist without stopping. I've rebooting, and restored my iphone with no results. does anyone know how to stop this from happening? also I am having trouble syncing songs from my library on my computer to my iphone. the songs so up on my playlist on the computer, but will not synch over to my iphone5. Thank you.

Hi TakesTwo2Tango,
Thanks for using Apple Support Communities. It sounds like you should definitely be seeing a plus sign after tapping Edit, so I would try a couple relatively easy things (closing the Music app, resetting the iPhone):
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

I have an IMAP mailbox that seems to only show mail 7 days old on my iMac running Snow Leopard.However, all old emails that I have not deleted are showing up on my macbook pro running the next OS (Lion?). How do I get all my old emails back on my iMac?

I have an IMAP mailbox that seems to only show mail 7 days on my iMac running Snow Leopard. However, on my MacBook Pro I can see all old mail that I have not deleted. It is running the next operating system (Lion?). Does anyone know how I can get all my old mail back on my iMac. It is my primary computer and I need some of those old messages. I have tried to rebuild the mailbox but it has not done anything.

I have tried to rebuild the mailbox to no avail. The mailbox behavior says: Drafts (not checked) store draft messages on the server, Notes (checked) show not in Inbox, Sent (checked) Store sent messages on the server Delete sent messages when (option never selected), Junt (not checked) store junk messages on the server Delete junk messages when (option never selected), Trash (checked) moves deleted messages to the Trash mailbox and (checked) store deleted messages on the server Permanently erase deleted messages when (one month old option selected).
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CS6 problem. When I open the Mask panel, it takes up the entire screen width and the Looks controls disappear, Also, there is a new panel below the Mask panel that seems to have no purpose that I can find. The documentation says "Mask and Look panels - Th

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Ok, here is what I have so far. Appdelete the iWork and reinstalled. Pages and Number work, but not Keynote.
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Classic: will not recharge; apple logo flashes every few seconds then fades away; have tried the 'reboot' advice i.e. move hold switch on and off, hold menu and center button, no success. have tried this many times and kept connected for several hours.

I have a classic, several years old.
It will not recharge; the Apple logo flashes every few seconds then disappears.
I have tried the 'reboot' advice i.e. move the Hold switch on and off, hold the Menu and Center buttons, no success.
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Hi enbridge4,
If your iPod Classic won't charge or turn on, you may find the following articles helpful:
Apple Support: iPod won't turn on
http://support.apple.com/kb/ts1383
Apple Support: iPod's battery doesn't charge
http://support.apple.com/kb/ta44551
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My Acrobat suddenly doesn't open. It asks if it can, then I click yes, I see the circle for a few seconds, then nothing. Anyone have any ideas?

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Hi,
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Anand

I have songs on iTunes that seem to have corrupted files with time. The songs play for a while then suddenly stop mid-song and iTunes goes to the next song. On my iPod the playback pauses for a few seconds then picks up again.

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