I have spent 11 hours on the phone with verizon in the past 8 days

Why is it impossible to get verizon to fix my plan?
I signed up for a $50 / per month unlimited plan, and I keep getting
charged per minute.
I have been on the phone with verizon for over 11 hours total in
the past 8 days. Yes, 11 hours.
I'm thinking about posting screenshots of my account
to show the time I spent on the phone with them.
Verizon, fix my plan. This is the worst customer experience
I have ever had in my life.

Consumerx, I certainly value your time and apologize for the inconvenience. Let’s get to the bottom of this!
Are you referring to the $50.00 unlimited Prepaid plan http://bit.ly/LN0aHo? If so, please contact prepaid customer service at 888-294-6804 for assistance. They’ll be more than happy to help get this resolved.
If you are referring to a different plan or need further assistance post back and I’ll be happy to help.
John B
Follow us on Twitter @VZWSupport

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