I have started Family Share and ever since I activated my iTunes Match none of my family members get the iTunes purchases and movies???
I have started Family Share and ever since I activated my iTunes Match none of my family members get the iTunes purchases and movies???
Hi Daddy DooL,
Thank you for participating in the Apple Support Communities.
If you or your family members using Family Sharing can see shared purchases, start with the troubleshooting steps from this article on the affected devices:
If you don't see your family's shared content - Apple Support
Best Regards,
Jeremy
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Try:
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I know what your'e going through, Gary. OSX 10.6.7 is an absolute disaster. Since I upgraded, I've had problems in FCP, Logic, Garageband, even issue dealing with peripheral hardware like external monitors.
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Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components; this won't normally affect its library, but that should be backed up anyway.
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When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.
Try a power cycled of the iPad.
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I am having a similar issue with iTunes Match. It keeps hanging up on the same number of files (11035 of 15455) during STEP 2. I've tried signing out, re-opening iTunes, re-booting, etc. Still comesup stuck for hours. What I also don't understand is why the "iCloud Status" option in "View/View Options" disappears intermittently. It was there when I first booted up this morning and I reviewed all my music files to see if there were any "errors" and there werne't any. But after Match gets stuck on the same file niumber (11035) I 've signed out and re-booted and now the "iCloud Status" check box is missing from "View Options" (only the "iCloud Download" option remains present all the time. Please help. (I've also checked to make sure all the music files are within the suggested bit rate parameters and file type - This is also a brand new iMac out of the box). Running out of troubleshooting ideas and beginning to think this service just doesn't work well.
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HT203167 My iTunes Match does not work, it stops after the first step and won't do anything else!!!
Hello, I purchased iTunes Match for my new iPhone five and it is intended to move the music from my computer to my other computer, but it stopped working on my MacBook Pro, it stopped after the first step. So, my question is, can iTunes Match work if the iTunes in question has other accounts attached to it, of not, can I get a refund on a service that does not work?
I am having a similar issue with iTunes Match. It keeps hanging up on the same number of files (11035 of 15455) during STEP 2. I've tried signing out, re-opening iTunes, re-booting, etc. Still comesup stuck for hours. What I also don't understand is why the "iCloud Status" option in "View/View Options" disappears intermittently. It was there when I first booted up this morning and I reviewed all my music files to see if there were any "errors" and there werne't any. But after Match gets stuck on the same file niumber (11035) I 've signed out and re-booted and now the "iCloud Status" check box is missing from "View Options" (only the "iCloud Download" option remains present all the time. Please help. (I've also checked to make sure all the music files are within the suggested bit rate parameters and file type - This is also a brand new iMac out of the box). Running out of troubleshooting ideas and beginning to think this service just doesn't work well.
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iTunes Match was set up on my new MacBook Pro. Today, it wouldnt download any of my music, so I followed advice, switched on iTunes Match and switched it on again. When this didnt help, I deauthorized the computer, logged out of iTunes, and relogged in again. I have reauthroized the computer and reset the View/Options.
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Anyone got any suggestions?Hey Carolefromthelou,
The following link will provide steps on how to best remove all traces of iTunes from your PC and then reinstall it:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Welcome to Apple Support Communities!
Best,
Delgadoh -
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Hello barbarafromedwards,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Common questions about iTunes Radio
http://support.apple.com/kb/TS5181
How do I remove ads from iTunes Radio?
A subscription to iTunes Match will provide the added benefit of ad-free iTunes Radio.
iTunes Match subscribers: To remove ads from iTunes Radio, you must turn on this service
Go to: Settings > General > iTunes Store and enable iTunes Match
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I Need help with my email account . I had a tech reset my iPad .....lost everything....but my email account keeps bring in old deleted mail as new....what can I do to stop this....please I need your help!!!!
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If you switch to an IMAP account setup, your deleted files will stay gone next time you delete them. It won't solve your immediate problem, but it will make them stay gone next time. You could also look at going into your webmail if you have one and deleting the messages there before they donwload to the device.
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XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
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