I have started getting a drop down box wanting my password. This happens over and over again on my iMac version 10.7.4 ok using web mail and on my iPod have spent hours on the phone apple support keep blaming bt internet but they say the connection is ok

I have started getting the dreaded drop down box wanting my password this keeps repeating itself, I have spent hours on the phone, apple support keep blaming bt internet who have checked my connections and they are ok I am running version 10.7.4 can get web mail and mail on my I pod is fine any help would be much appreciated but in simple to understand terms thanks.

What application are you in when this happens?

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I have started getting a drop down box wanting my password. This happens over and over again on my iMac version 10.7.4 ok using web mail and on my iPod have spent hours on the phone apple support keep blaming bt internet but they say the connection is ok

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