I have started the installation process and now it is asking to choose the copy of adobe acrobat Pro to update. I do not have it on my computer anymore,therefore I can not select an Application. What do I do?
Acrobat Installation & Update Issues
You purchased and Upgrade copy of Acrobat which has this requirement instead of a Full copy of Acrobat which does not have that requirement. You need to go back to your Reseller or Adobe and explain that you purchased the incorrect version.
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Hi! I am stuck with my iPod, I have the 4th generation and I wanted to download the iOS7 but I accidently hit my iPod while doing homework and it discounted and stopped the whole process and now it says that I need to recover it but I can't recover it. Please help me!
4th gen ipod cannot run ios 7 at all.
iOS: Unable to update or restore - Support - Apple -
I just spent 15 dollars on a movie and my wifi shut off half way through the downloading process and now when i look in "purcheased" it's not there, is there anyway I can get back to downloading my movie ?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I have an IMac. I put a folder on the desk top and now want to delete it. The folder seems to be locked. I went into Get Info and attemted to unlock the folder and delete it. Won't go away. There is nothing in the folder. How do I unlock this folder and delete it? When I try to delete it, I'm asked for my password which I put in and is accepted, but will not delete the folder. Any help would be great.
If you are sure there is nothing in it, download trashit, a useful free app. That will dispose of it.
Download Trash It! for Mac - Force-empty your trash can. MacUpdate.com -
I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?
Contact the original owner, and ask them to remove the device from their icloud.
http://support.apple.com/kb/PH13695
HTH -
iTunes 11 previously imported a video file, which I loaded on to my iPod Nano, but I removed the file from the iTunes library and now it won't (re-)import the same video.
I'm using 2 PCs, each with video files (.MP4) on their respective hard drives, and also one external drive with other video files on that I move between the two devices.
iTunes on one PC will (sometimes!) let me add video content from the external hard drive, which is clearly iTunes-compatible, because I can then copy it over to my iPod Nano. On the other PC, I couldn't load that same video from the external hard drive. But if I copied that same video on to the PC's internal hard drive first, then iTunes would let me import it. That was yesterday - now iTunes is refusing to load any files from the internal or external hard drive(s).
Any thoughts or suggestions, please?So I tried copying the files from the external hard drive to a USB drive. I could import the video files from the USB drive!
So then I tried importing the same files on to my PC's internal hard drive again. I could import the video files from the internal hard drive!
So then I tried to import the very same files that failed to load on the very same PC previously. I could now import them!
I still can't import from the external hard drive directly, though.
I really don't think I like the process of importing things into iTunes very much... any suggestions on what's causing any of this behaviour would be very interesting. -
I entered in the product code and now it's asking for a redemption code, I can't seem to find it!?
I just bought Lightroom from BestBuy and I am trying to get my serial number from adobe. I entered the product code and now they're asking for a 24 character redemption code and I can't find it on any of the boxes that I got. Where is it?
Hi BritneyL,
Please refer : https://redeem.licenses.adobe.com/getserial/s/redeem
You enter your redemption code at http://www.adobe.com/go/getserial. You can find additional details at Serial number retrieval process FAQ | Point-of-sale activation products - http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html. -
I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!
You need the Apple ID and password from the previous owner who set the Activation Lock. Where did you get this phone?
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
I have unlock my iphone to travel and I came home to use the back up and now my phone won't accept the back up
How & who unlocked your iPhone?
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Dont have a passcode. went through the recovery process and ipad is still asking for passcode?
dont have a passcode. went through the recovery process and ipad is still asking for passcode?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I changed my apple id and password online, but my iphone still has the old id and now it won't accept either the new or old password
To change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, then sign back in with the new ID.
If you are changing to a different iCloud account and need to migrate your data to this new account, when you are prompted about what to do with the iCloud data be sure to select Keep On My iPad. Then when you sign into the new account, when prompted choose Merge. This will upload the data to the new account. -
I recently purchased tunes with iTunes gift card. I still have $ left on my card and now I'm asked to verify my account. Why is this necessary?
Because iTunes simply wants you to verify your name & address is correct in your account info.
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I was hacked i kept getting emails that some purshcaes were being made when no one was downloading them and i guess they hacked my apple iD because they changed the security question and now i cant change anything without the security question please help i want to reset the security question but i cant.
You should contact Apple by phone as soon as possible. You'll need to change your Apple ID and all passwords.
See Contact Apple at the bottom right of this page.
Hope this helps. -
after updating my apple pad 3 , i cant make video anymore! somebody can tell me why e what can i do? thanks so match
Try sliding the words up/down to select the various modes.
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My licensed copy of Adobe Acrobat Pro 9.0 will not load
My licensed copy of Adobe Acrobat Pro 9.0 will not load - the disk just isn't recognized by our drives any longer. How do I get a replacement disk? BTW - Adobe support seems to be the worst I've ever experienced from any single company. I am getting no where! It took me forever to find this forum and I am not expecting any results. Is there a competitor for Adobe Acrobat 9.0? I need to convert documents to PDF, combine pages, etc.... We are paperless and need these functions.
Try post 8 in http://forums.adobe.com/thread/1061905.
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