I have storm 9500 unlocked in uk, I can not get the blackberry internet to work?

I have blackberry storm 9500. i unlocked it for o2, the o2 internet works....however the blackberry internet does not work...the operate for o2 seemed to think i need Service pack...but i cnt find it to download
anyone able to help me

Have you got the Blackberry Unlimited bolton at £10 per month or the blackberry payu on your account?
Have you registered your device to www.o2email.co.uk or registered on the mobile site by going through the setup wizzard?
I have never heard about a service pack, but they probably mean service books, these 2 questions are vital to know if you have access to blackberry.net. Also if you have already done the two above, I would suggest you try email settings>services and settings>service books. Do a battery removal and retest. There are other checks but I'm not sure how far you have got so far

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I have storm 9500 unlocked in uk, I can not get the blackberry internet to work?

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