I have student CS3, can't get reshape tool to work as it says it will

I select the points and/or segments with reshape tool, but when I click and drag it moves the entire path and not just the points I highlighted with the reshape tool.  Same with the white selection arrow = always moves the entire collection of paths because I can't get it to select just a portion.  Is there something I'm doing wrong?  I follow the directions exactly but there are several things that don't operate as described in manual.  Another example is the saved workspace.  It never brings back the color swatches I save onto my workspace - they're lost every time I close a file even though I save it per instructions.  Is this because it's a student version or is it user error?

Yes
On a closed path select the white arrow and click on the path not inside the path but on the path itself.
That selects just that segment then you can reshape at will and when you go to another segment it will allow you to reshape that as well without reselecting the path.
Again do not drag the white arrow or click within the path just click on a segment.
If you draw the closed path with a shape tool then it is all selected so you have to delectit then select it withthe direct select tool clicking on the path segment.

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