I have subscribed to the creative cloud. and i would like to install to another computer. how do i do that?
i have subscribed to the creative cloud. and i would like to install to another computer. would you please tell me how do i do that?
You need to log in to Adobe.com & download the app from the desktop icon.
You can follow Creative Cloud Help | Install, update, or uninstall apps . One Creative cloud allows you to actibvate twice.
Regards
Rajshree
Similar Messages
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hi, I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired." how can I fix it?
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
I have subscribed to the creative cloud does that not include creating Adobe PDFs
I have the Adobe Creative Cloud which is pretty high priced but I can not creat an new Adobe PDF. Is this true or am I doing something wrong?
According to Explore Adobe desktop apps | Adobe Creative Cloud the catalog you should have https://creative.adobe.com/products/acrobat
Do you not find Acrobat in your installed programs? -
When I open the Creative Cloud and I log in, I did appear off. How to solve this?
Hi I'm very sad because I wanted to download the Photoshop DC, but Crative Cloud is giving a problem. When I open it, do the login and logoff appears I did. I've done everything and still this problem. It really is a disappointment. I hope you help me.
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792 -
I have subscribed to the student package and I also received a confirmation SMS saying that the amount has been deducted. But when I sign in through creative cloud, it shows that I am still running on a trial version. Why is that?
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Mylenium -
I have downloaded the Creative Cloud and when it finished, it opened up and was completely blank. Nowhere for me to sign in and no apps for me to click to download. I need this to be fixed ASAP. What is the problem here?
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
I've purchased the Creative Cloud and the payment was pending. I log out and log in with a diferent PC, but now my account doesn't have any payment pending and it's all trial. What happend? Thks
I am not doing it in ITunes, but i did down load the song from ITunes. I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format. However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there. I can click on the song and it will play in Windows media on my work PC. I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files.
Thanks for your help, Mel -
I am trying to download the Creative Cloud with Photoshop and Lightroom. It doesn't load and I actually let it run all night and it still didn't load. I uninstalled Creative Cloud and tried again. What am I doing wrong? Could it be that I am using wireless?
Hi Rickeee48,
May I know what is the error you are getting when you try to download Creative Cloud. Also you can follow the below link it may help.
http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
Regards,
Prabs -
Managing the Creative Cloud and other Packages
Until this morning I had installed in my computer
Acrobat X Pro, Photoshop CS5 (64-bit), Photoshop CS6 and CS6 64-bit (all bought), and
Illustrator CS5, CS6, and CS6 (64-bit) and SendNow Basic (all subscribed to).
After subscribing to the Creative Cloud, I installed InDesign SC6 and decided to streamline my Adobe packages. I started with the uninstallation of Illustrator CS5. When this was done, my InDesign, Application Manager, and Acrobat X 'disappeared'. I therefore, used System Restore (I have Win 7 Ultimate 64-bit).
Following the Restore, when I open Illustrator CS5, I get a message to uninstall and re-install (Error: 1), InDesign refuses to open, and Acrobat X appears without my personalised printing settings.
I need advise on how to manage my packages?
Thanks.
PaulI would be inclined to run the Cleanup tool
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
then reinstall all Cloud apps via the Appplication Manager. -
I have the creative cloud that I use for my schooling and I downloaded both Adobe Bridge CC and Flash Professional CC on the Creative Cloud and I cannot find or access them on the computer - where did they go?
Hello,
I only can answer what concerns WIN. By using a file manager I can see, that all my Adobe programs are stored there:
Program Files (x86)\Adobe\Adobe Bridge CC aso.
Hans-Günter -
I recently purchased the creative cloud and installed photoshop but now when I go to open the application it tells me theres a configuration error. It suggests restarting or contacting customer support but I thought I'd try this first. the error code is error: 213:19. Does anyone seeing this please have any advice on what to do?
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
where did my photos go? I started to move a 25GB directory of all my photos to the creative cloud and now they are gone! The directory on my hard drive i gone and they are not in the cloud?
The iCloud Photo Stream only stores up to 1000 photos for thirty days. If you have more that 1000 photos or photos nearing the 30-day mark, you should export them to another device.
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What is the difference from the creative cloud and having the lightroom and Photoshop?
what is the difference from the creative cloud and having the lightroom and Photoshop? I thought i was purchasing the lightroom and photoshop, but now I'm not sure that i got the right product because it only says i have creative cloud. Is there a way to change products without penalty
Hi Jessica,
The creative cloud complete plan has all the applications including Lightroom and Photoshop and there is a Photography plan which only includes Photoshop and Lightroom.
Creative Cloud pricing and membership plans | Adobe Creative Cloud
For switching the plan, please contact the support through call/chat:
Contact Customer Care
Regards,
Sheena -
I just subscribed to the Creative Cloud but there's nothing to download?
i just subscribed to the Creative Cloud but there's nothing to download?
Can you elaborate on what steps you've taken and what's not happening?
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"Trial expired" even though I have paid for the Creative Cloud?
Hello,
I have already paid for the creative cloud (and do each month). Whay is it saying that my trial has expired and asking me to license the software?Hi Evan-inc ,
i would request you to please check if your subscription is active or not ? because if the installer is asking for the serial number that would point at either
1) subscription is not active
2) you are behind a firewall/Proxy
3) Antivirus on the system blocking the connectivity between Adobe and your computer .
I would request you to please check the above mentioned options and let us know .And also for the Antivirus , you can try turning the antivirus off and then activate the product .
Regards,
Kartikay Sharma
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