I have swopped computers, authorised my new one and can see old purchases in history but not library?
I have swopped computers, authorised my new one and can see old purchases on history but i cannot view them in the library.
Anyone have any ideas or information to help with this? Any help and consideration is MUCH appreciated.
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Hi czigrand,
Thanks for visiting Apple Support Communities.
Currently, you can gift dollar amounts or individual items (EG. songs) on the iTunes Store. See this article for more information:
In the iTunes Store, you can gift a dollar amount or specific music, movies, TV shows, or apps from your iPhone, iPod touch, iPad, Mac, or PC. Follow these steps to send a gift from the iTunes Store.
iTunes: Sending iTunes Gifts
http://support.apple.com/kb/HT2736
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JohnDouble clicking on it should unzip the file, often resulting in a file in a folder or a file alone. If the file was purchased as FLAC then the file should end in .flac (if you have display extensions turned on). FLAC is a common format but it is poorly implemented on Macs, and Apple is obstinate about supporting it, preferring their own Apple Lossless format. iTunes won't play it and I don't think Quicktime will either. Many other applications will but it is inconvenient for everyday use. The easiest thing to do is to use a converter such as Max or XLD (both free) to convert the file to Apple Lossless (if you desire full-quality comparable to the FLAC format), or to AAC (typical of a file purchased from the iTunes Store). Both can be readily played in iTunes.
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I think that you mean that you are getting a message to contact iTunes Store Support. There must be some issue with your account that only iTunes support can solve for you.
Go here and click on the iTunes Store Support link on the right side and then in the next window, click on Purchases, Billing and Redemption, then click on Unable to Purchase from the iTunes Store, then click on email in the next window. Send an email and tell them what you are experiencing.
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Trying to authorise a new computer and can't find the Store authorise menu
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Assuming iTunes 11....Go to the little Menu button all the way to the upper left. Choose Show Menu Bar and then you should see Store in the Menu Bar across the top.
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