I have synced my Iphone 3GS to the newest itunes version to get IMessage, it worked but now it doesn't and i have tried resyncing my phone but it still doesn't work. what should i do?
I have synced my IPhone 3GS to the newest iTunes version to get IMessage, it worked for a while but now it doesn't work and I have tried resyncing my phone but it still doesn't work. what should I do?
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.
Similar Messages
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I updated my iPhone 3GS to the new version 6.1.3 and installed the new software. After doing this, I can't get past the activation stage in the process. I had AT&T and the phone doctors look at it and they couldn't figure it out. Apple wants $175 for me to send it in but I shouldn't have to pay for an update malfunction. I am at the mercy of the good folks in Apple land to help me.
Is your carrier still AT&T? What error message do you get when you try to activate it?
Have you tried a new SIM? Was the phone jailbroken? Was the computer you used to update it ever used to jailbreak a phone? In general, this problem is caused by one of the following:
1. Your antivirus is blocking access to gs.apple.com.
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 1. try disabling your antivirus.
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer. -
I am wanting to update my Iphone 3GS to the newer version IOS 6.1.3, but is afraid I might lose all of my photos including my wedding photos, apps and all of my contacts? How can I make sure I will not lose my photos, apps, contacts and all of my passwords. Is there a easier way in order not to lose anything? HELP!!!!
Although included with the iPhone's backup, all photos/videos in the iPhone's Camera Roll can and should be imported by your computer as with any other digital camera.
http://support.apple.com/kb/ht4083
Although contacts are also included with the iPhone's backup, contacts are designed to be synced with a supported address book app on your computer, and/or there are a number of free email accounts that support syncing contacts and other data over the air.
All iTunes content - all music, movies, tv shows, tones, audio and print books, and 3rd party apps should be in your iTunes library on your computer.
Settings, passwords, etc. are also included with the iPhone's backup, but so is a significant amount of other data. There is always the change some of the data included with the backup is corrupt or cannot be restored from the backup. -
I have a desktop mac operating on Mac OSx 10.4.11 and the system does not recognize my iphone and I am unable to upgrade to the newest itunes version. What do I need to do?
Backup first
It is always best to have a full bootable backup before you upgrade. If you fail to do this you will be unable to return to this OS if you decide you don't like the new OS. Also there is a slight chance that an install could lose everything on the Mac. The backup must be to an external hard disk. Preferably use Carbon Copy Cloner to make a bootable backup of the whole disk.
Erase before the install
Once you have a bootable backup on an external disk it is best to erase the internal disk with the new installer DVD before you install.
During the install
Preferably do not import any data or preferences from earlier OSs during the install process as this can reintroduce bugs.
OS numbers and names
OS X 10.4.x - Tiger
OS X 10.5.x - Leopard
OS X 10.6.x - Snow Leopard
OS X 10.7.x - Lion
OS X 10.8.x - Mountain Lion
More about Macs
The Apple History site has specifications for every Mac ever produced: http://www.apple-history.com/
Upgrade to Leopard
Those wishing to upgrade to Leopard should be aware that install disks can be expensive unless you contact Apple. Details: http://lowendmac.com/deals/best-os-x-leopard-prices.html Standard Leopard installers impose several hardware limitations including speed and RAM size but all these restrictions can be overcome. Google for details. Leopard works well at 500 MHz with 1 GB of RAM and many happy users have less than this.
Upgrade beyond Leopard
OSs beyond OS X 10.5.8 require an Intel processor. If in doubt check this: Click the apple at the top left of your screen and select 'About this Mac'. This will give you your OS number. Then click 'More Info' to see which processor you have. If it says PowerPC you cannot upgrade to Snow Leopard and above. If you have an Intel Mac it is well worth upgrading to Snow Leopard now and then considering other options after that. You can buy Snow Leopard here: http://store.apple.com/us/product/MC573Z/A
Upgrade beyond Snow Leopard
Information about upgrading Snow Leopard to Lion or Mountain Lion: http://store.apple.com/us/product/MD256Z/A
Important
Check that your Mac complies with any requirements. If you are not in the US you should use the Change Country link at the bottom of Apple pages. -
I synced my iphone 3gs for the first time and when it said it was complete my music was no longer on my phone, but it was not in itunes either. Where has this music I purchsed went?
When you saw this dialog box, did you choose "Erase and Sync"?
If you did, your iPhone was erased, then your iTunes Library was transferred to it. If your iTunes Library was empty, your iPhone will be also.
Your previously purchased music, apps, books, and videos are still yours. You just have to download them again.
Read: Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Sync to new PC. How do I sync existing iPhone 4 to the new iTune for the first time?
I just switch to new PC, and so came with new iTune. How do I sync existing iPhone 4 to the new iTune for the first time?
iTune library has no music/app, and i don't want to loose what's on iPhone. Help!Oh no, I now have two more situtations; error 13019 and needed software update for version 5 (iphone). In which order should I do? I feel so helpless....
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Help me!!! I can't activate my iphone 3gs!!!
iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care!
What me do?! =((((
Help me!!!
AT&T are unlock my phone, official!!!1) Check your iTunes account.
2) you have to be at your computer. Apple is very smart, the place you put your I'd or password is not near data base.
3) make sure your ID and Password is correct. When type on the phone, if you don't check you might press the wrong key some time cases where people have long Neil.
4) go to apple website n reset the I'd or password. -
hello apple community i had just updated my iphone 4 to the newest ios version 7.0.6 and my iphone is getting no reception i don't know what to do please help me !!!!!!
Hi Shohambox,
Please the first thing you should do is to restart your device. Go the sleep wake button and hold down on it for 4-5 seconds waiting for the 'slide to shut off' message to appear. Once the device is turned off go ahead and restart the device. If this does not resolve the issue then go to the area on the front of your device to the app that reads 'settings' from settings>general>reset>reset network settings. Clicking on reset network settings will not erase any data only will reset the network settings apart of your iphone., Once the reset has completed you will then need to go back to settings to wi/fi and plug in the name and password of your wi/fi prior to using it.
Good luck, Friend. -
After 'updating' the newest iTunes version, I cannot sync my iPod Nano! The 'old' version recognized and showed in icon to sync, but the newest version does not. Is there a way to sync the older iPods?
http://support.apple.com/kb/TS1591
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
I have downloaded OS X Mountain Lion from the App Store. It took two hours to download but now its not running and I have no idea how to make it run!
Download was complete and I accepted everything and restarted computer but its still running 10.7.5
Any idea how to get OS X Mountain Lion to run?What you donwloaded was the OS installer. You still have to do the installation.
To get started, double click on the download, then double click again and follow instructions. -
While installing the latest iTunes version I get the following msg:"Service Apple Mobile Device failed to start.Verify that you have sufficient privileges to start system services. I already tried it from the installer Running it as Administrator and still get the same message. I click "ignore" and finish the installation but when I try to open it I get this "Runtime Error! R6034 An application has made an attempt to load the C runtime library incorrectly." I already uninstalled iTunes and all other applications involved and re-installed itunes from the itunes site and the problem persists. Please help!
Solving MSVCR80 issue and Windows iTunes install issues.
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I am receiving the error code (-50) when trying to access the itunes store. The original itune songs etc were installed on a win 7 32 bit system and I have now moved to a win 7 64 bit system (same PC) and have copied the folder across. Has the switch from 32 to 64 bit caused the problem? Is this why I get the error code? I can, however, access the itunes store to view my account. Any ideas please?
Hello,
The TechNet Sandbox forum is designed for users to try out the new forums functionality. Please be respectful of others, and do not expect replies to questions asked here.
As it's off-topic here, I am moving the question to the
Where is the forum for... forum.
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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my friend activated my new ipad4 with icloud but now he is died and my device asking for icloud account but i don't know what i shall do.. please help me.. my imei number is 01*********544
<Personal Information Edited by Host>There is a new security feature in iOS 7 called Activation Lock. You need the
AppleID and passcode used to activate the iPad or it will be useless to you.
There is no workaround.
Suggest you try very hard to remember that AppleID and passcode. Did you try the
AppleId you used to log into this forum?
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515 -
I go to sync my Iphone 4 (IOS 5) with iTunes on my mac and is is stuck on step 8 "waiting to copy items" it has been like this for over an hour. What can i do to fix this problem????
If you are stuck at the blue screen then you can try booting into safe mode (hold shift during boot) and then run disk repair. If that still doesn't fix it then you might have to reinstall OS X. What version of OS X are you running?
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How come I can't log in using aim once i upgraded to the newest iTunes version?
I just downloaded and installed the latest iTunes version and I logged off the iTunes store and tried to log back on but it would not let me. Anyone knows why and how to fix it?
you may want to email itunes support and see if there's any outstanding balances that haven't been paid off.
if there isn't anything you owe to itunes then maybe they can just remove the old credit card from the account since you can't seem to verify it.
iTunes Support - Email Option:
http://www.apple.com/support/itunes/contact.html
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