I have synced my replacement ipad and it is now asking for a passcode. help

when my ipad (new) crashed, i sent it back to apple. they sent a brand new one. when i synced it to itunes to download my old stuff it asked for a passcode in a format i didnt recognise (conventional keyboard, rather than the "security code" format of numbers). after several efforts, it is disablinmg for 1, 5 mins etc. can you help?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
            iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

Similar Messages

  • HT202157 I have just went to use my airplay and it's now asking for a passcode which I don't have what can I do

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    In the Airplay settings section on AppleTV there should be an option to enable/disable Airplay a password - basically used to stop someone hijacking someone else's AppleTV display unless they know the code.

  • HT1212 I just downloaded 7 on my ipad.  It is now asking for a passcode to use Ipad.  I don't remember setting up a passcode to use ipad.

    Please help

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
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    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1414 I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without

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    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • HT1212 i just downloaded ios 7.0.2 on iphone 4 and it is now asking for a pass code which i did not even set up do??

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  • HT4623 my ipad is now asking for a passcode after i updated it - I never had one before - what do I do?

    My ipad in now asking for a passcode after I updated it -  I never had one before

    Restore the ipad via itunes on a computer, hopefully you performed regular backups
    How to restore
    Via itunes
    http://support.apple.com/kb/HT1414

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  • I have a gen one iPad and Safari keeps shutting down for no reason Just crashes. Is this common?

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  • HT4113 hello, I have an Iphone 4 and im trying to "erase all content and settings" but it asks for a passcode that i have no idea what is. its none of my previous passcodes ive ever had. What should i do to find out that passcode?

    Hello im trying to "erase all content and settings" on my iphone 4, but it keeps asking for a 4 digit passcode and i have no idea what that passcode is. It's none of my previous passwords I've had on the phone since i've used it. How do i find out that Passcode?

    Are you sure it's asking for a four digit code?
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  • Just upgraded my iPad Mini to iOS7. Asking for a passcode

    I've never given my iPad Mini a passcode.
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    OK, success.
    Used recovery mode and restored from the backup created as part of the iOS7 upgrade. This time, when the iPad started, it asked me things like whether I wanted Location Services on, and THEN said that if I wanted to use "Find my iPad" I'd need a passcode. On the previous start up, all these introductory steps were missing and the iPad went straight to asking me for a (non-existent) passcode. This is clearly an example of the installation bug mentioned in the Australian news item I posted above.
    Anyhow, I now seem to be running, with no loss of data, just a fraught hour of my time.
    For others, this might also be useful: http://support.apple.com/kb/ht1212
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  • HT1766 my ipad has disabled after asking for a passcode which has never been put on this ipad and now disabled itself ???

    my ipad has disabled itself after asking for a passcode after updating ios7 now tried to restore it but didnt work

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • My iPad has suddenly lost my camera and FaceTime apps. I've tried to go into the restrictions however it is asking for passcode I never set up. Then I've tried to do a reset but it to is asking for a passcode that I never set up.

    MY iPad has suddenly lost my camera and FaceTime apps. Yes I've tried to modify in the restrictions however it is asking for a passcode that I never set up.  I've also tried to go and reset my iPad but it to is asking for a passcode. Yes I've tried any passcode I've ever used. And I can't get anywhere. Help!

    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    Follow the section for recovery mode restore.

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