I have taken all the steps to reset my tool bar so I can see the customized settings I make, but they still don't show up.

I downloaded a new version of Norton 360 on 10/28/2012 and a couple of days later, I am unable to see the buttons I added to customize my Firefox tool bar. Norton says it is a Firefox issue. I have tried resetting Firefox and reapplying the buttons on the toolbar, but they still don't show up until I click on View|Toolbars|customize. I just want to be able to to see the "Print" "Zoom" and "Home" buttons every time I open Firefox. I have Firefox version 16.0.2 which Norton told me was downloaded to my computer 2 days ago. I guess this must be done automatically, because I didn't download a new Firefox version.

You can try click the "Restore Default Set" button in the Customize window to restore the default toolbar set up.
You can also check for problems with the localstore.rdf file.
*http://kb.mozillazine.org/Corrupt_localstore.rdf

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I have moved my Entourage inbox files to Profile folder but they still don't show up now what?

After reading posts about moving old Entourage emails to Thunderbird, I created the mbox files from Entourage and moved these to the Profiles folder in Thunderbird, restarted, but still my old emails do not show up in my Thunderbird mailbox. What else can I try?

You can try click the "Restore Default Set" button in the Customize window to restore the default toolbar set up.
You can also check for problems with the localstore.rdf file.
*http://kb.mozillazine.org/Corrupt_localstore.rdf

I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas?

I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas? Thanks.

yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

I have a new iPad with wifi. When I send messages I can see my sons and my husbands but not my phone number. We all have an iPad and all use the same apple ID as iPad the bill. How can I remove their numbers and add mine?

I have a new iPad with wifi. When I send messages I can see my sons and my husbands but not my phone number. We all have an iPad and all use the same apple ID as iPad the bill. How can I remove their numbers and add mine?

Add another e-mail account to your messages, so people could reach you on that e-mail from messages. As soon as you are online (if you have wifi only iPad) you are able to send and receive messages. i.e. your son can send you a messages from his iPhone addressing it to your (that additional) e-mail address.

I have been taking screenshots on my mac book pro and they have been saving to my desktop. However when i try to move them into a folder, they don't move at all! I have changed my setting in view options to 'none' but they still don't move?

I have been taking screenshots on my mac book pro and they have been saving to my desktop. However when i try to move them into a folder, they don't move at all! I have changed my setting in view options to 'none' but they still don't move?

Got to your Desktop folder in the Finder sidebar, command i will open the info pane.
What are your permissions here? Unlock the pad lock and Change to read write.
Are you experiencing other problems?
Reset Home Directory Permissions and ACLs
http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/

The power went out and when it returned the network name and password was lost. I can see the network in my connections and connect to it. How do I get it back to the orginal name and password. I have an HP laptop

The power went out and when it returned the network name and password was lost. I can see the network in my connections and connect to it. How do I get it back to the orginal name and password? I have an HP laptop.

Chances are, there was a signficant power surge or voltage fluctuation just before the power went out. This type of thing can cause the AirPort Extreme to reset back to default settings.
If this occurs, your only option is re-configure the device again, just as you did originally.
In order to improve your chances this next time this happens, (especially if you live in an area where thunderstorms are severe), a good quality surge suppressor / voltage limiting power strip will really help, and may save you the entire device or a nearby computer next time something like this occurs.

I can't seem to install some apps that i downloaded for my iPad from my Mac. i have tried syncing them but they still don't appear on the pad. how do i go about this?

i can't seem to install some apps that i downloaded for my iPad from my Mac. i have tried syncing them but they still don't appear on the pad. how do i go about this?

These are iPad apps correct?
Do you have restrictions set on the iPad? Settings>General>Restrictions>Installing apps>Off or Settings>General>Restrictions>Allowed Content?
Are you sure that the Apps are selected to sync from the Mac to the iPad?
Connect the iPad to the Mac and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Apps Tab on the right.
Click on Install next to the apps that you want to sync.
Click on the Sync Apps Heading to select it
Click on Apply in the lower right corner of iTunes
If you do not see the sidebar in iTunes 11 - go to View>Show Sidebar from the iTunes menu.

An iphone update has wiped all my puchased songs, i can see them in my purchased history but they are missing from my iphone and when i log into itunes on my pc, how do i retrieve them?

an iphone update has wiped all my puchased songs, i can see them in my purchased history but they are missing from my iphone and when i log into itunes on my pc, how do i retrieve them?

Restore from previous backup, be sure use the same iTunes and account you used to store your stuff into your device.

TS1368 I can't connect to the iTunes store with my Apple TV. I can see what movies are on offer but when trying to access my account i am advised "Can't connect to server" (times out).

I can't connect to the iTunes store with my Apple TV. I can see what movies are on offer but when trying to access my account i am advised "Can't connect to server" (times out).

I have the same problem with my 3rd gen Apple TV. I can preview iTunes movies, stream from my Mac, Airplay from my other devices but I cannot rent a movie on iTunes. Every time I try I get "Can't connect to ITunes" and "Unable to sign in". Had technical support review the problem over the phone and they agreed to send me a new one. Same problem. Interestingly enough my 2nd gen Apple TV works just fine.

I have an Ipod 4th generation ipod with a broken screen: pretty much the entire upper trim is broken off as I can see the camera. Why does my Ipod touch screen only respond in the very middle? Top and bottom work not left or right.

When the Ipod touch 4th Gen first came out, I got this ipod. About 6 months later, it fell out of my pocket and the top of the screen broke to the point where I can see the camera. The ipod worked perfectly fine for a long time untill about 8 months later when I started having issues with the Ipod. I still was able to unlock and use it but it was hard to unlock. It worked fine when it opened but unlocking it for some reason difficult. Now, I cannot unlock it at all and I am only able to press the play button for music (double-tap home) and press cancle (in the dead center) for a soft reset. Im trying to figure out whats goin on and as of now i have no clue. I have tried resetting it and am in the process of restoring it completely. Is there any possible way that this is just a glitch that can be fixed or is it done for good because somethings broken? I'ld like to know before I really put more time into this.

Becaise the digitizer is broken in that area
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

Have reset Firefox & completed all of steps in "Flash video won't play full screen on YouTube, Facebook and other websites", but video still won't work. Help!

I have reset Firefox, completed all the steps in "flash video won't play full screen on YouTube, Facebook and other websites". And the video still won't play in full screen. It will play, but frequently stops or sound continues and picture freezes. I have noticed that if I continually move my mouse, it plays fine. All these videos play fine in IE and Chrome.

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. [[Image:fpSettings1.PNG]] 
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.
This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
Does this solve the problem? Let us know.

My back/forward buttons don't work - have done 'reset toolbars and controls', but they still don't work

When I downloaded the latest version I got a new screen with the orange Firefox tab at the top. That was fine, I could find what I wanted, but back/forward buttons didn't work. I checked the help section and went right through the suggestions down to 'reset toolbars and controls' - this did reset and I lost the orange box - that doesn't matter, but the back/forward buttons still don't work.

Do you have more than one tab open? If you didn't go to another site in a single tab, then yes, the buttons will be greyed out. If you went somewhere in another tab, then those sites should be accessible by right clicking either button.

I have a dialog window on my iPad2 labeled iCloud Bakup -- the iPad hasn't been backed up in 4 weeks. The screen is frozen. I can't clear away the dialog box to close down iPad and I can't get to settings to make any changes there. Ideas?

A dialog box has appeared on the screen of my iPad2 and has frozen the device so that I can't close it down or make changes to the settings. The titel is "iCloud Backup" and it reads: This iPad hasn't been backed up in 4 weeks. Backups happen when this iPad is plugged in, locked, and connected to WiFi.
I'm not sure why it hasn't backed up but I can't do anything to clear the dialog box, turn off the device or get to any settings or apps on the device.
Any suggestions? Please help -- I'm caring for my mother in hospice and don't have time to deal with this at the Apple Store!

Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use the iPad again.
It will try to make a backup every time your iPad is plugged to the charger and connected to a network. To prevent that this message appears soon, open Settings > iCloud > Storage & Backup, and choose Backup Now

I have music in my iTunes library that won't transfer to my iPod. I restored the iPod, I get an message stating 29 things can't be copied because the computer isn't authorized. I deauthorized and reauthorized the computer but they still don't copy

I recently purchased some music. Then I realized that I hadn't heard some other music for a long time. I checked the iPod and the music isn't there. On my PC in the iTunes library it is there but it won't copy to the iPod. I went to my local Apple store and talked to a genius. No luck. He restored the iPod, we deauthorized my computer. When I got home I reauthorized the computer and again restored the iPod. 29 things can't be copied to the iPod because it says the computer isn't authorized. The computer is authorized.
At one time I purchased music through iTunes but used my AOL sign in, instead of my Apple ID. I think this is where the problem is.
Does anybody know how I can get my purchased music back on my iPod?

Have you seen this article related to your issue?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
B-rock

I want to remove the emphasis "feature" in the address bar so I can see the entire address with the same boldness, like it was before. How?

I really cannot stand the new feature in Firefox 6 that places emphasis on the main address in the address bar making it difficult to see the entire address. I want to see the entire address. How do I change it?

You can set the pref browser.urlbar.formatting.enabled to false on the about:config page.
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold(user set).
*Preferences can be reset to the default or changed via the right-click context menu.

I have taken all the steps to reset my tool bar so I can see the customized settings I make, but they still don't show up.

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