I have the 2nd generation ipod touch and my screen went black and wont do anything what could be wrong?

i realy want it to be fixed its my life

Have you try to:
> Charge your iPod?
> Plug it to your computer?
> Hold the Power button to turn on?
If so and none work, you may need to replace your battery.
iPod Owners
Your one-year warranty includes replacement coverage for a defective battery. You can extend your coverage to two years from the date of your iPod purchase with the AppleCare Protection Pan for iPod. During the plan’s coverage period, Apple will replace the battery if it drops below 50% of its original capacity. If it is out of warranty, Apple offers a battery replacement for $49 (iPod shuffle), $59 (iPod nano and classic), $79 (iPod touch) plus $6.95 shipping, subject to local tax. Apple disposes of your battery in an environmentally friendly manner.
Source: http://www.apple.com/batteries/replacements.html
NOTE: If you do get the battery replaced yourself, becareful when removing the screen because there is a special cable connecting to the iPod itself and the screen and its very fragile. If that break, then you also need to replace the screen as well.
Message was edited by: keeferaf

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TS1382 I have a 2nd generation Ipod touch with a screen that doesn't ligbI8 hiijhbvvcfghhcbbjht up and at times it returns to the home screen while typing such as in facebook. Any suggestions?

I have a 2nd generation Ipod touch. Lately the screen will not light up and also at times while typing it returns to the home screen (such as in facebook. Any suggestions?

Have you tried any of the usual 5 R's for troubleshooting. See here for more information.
http://www.apple.com/support/ipod/five_rs/
If none of those resolve the issue (including restoring the device back to factory defaults), the backlight issue is likely hardware related, meaning you'll need to have your iPod serviced either by Apple or a third party repair company.
B-rock

HT4623 PLEASE HELP! I have the first generation ipod touch and cannot update the software.

I have the first generation ipod touch with the ios 3.01. I cannot find a way to update the software because I can no longer download apps or really do anything with it. Please help.

The 1G iPod can only go as high as 3.1.3

I have a 2nd generation ipod touch and it wont let me download apps onto it is thir anything i can do

When i am trying to download it says that i dont have the upto date software but when i click on the update button is says i am upto date ?
Does anyone know if this can be fixed or if it is due to the model being old

If you are running iOS 3.1.3, it is very likely you have a 1st generation iPod touch. That is the highest iOS version it can handle.
Regardless, you can find plenty of apps in the iTunes store which run on older devices. Here is my favorite solution for filtering compatible apps:
iOSSearch - search the iTunes store for compatible apps.
And here are some things other people have suggested:
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.

HT1353 I have the 2nd generation IPOD touch. I have always been able to use apps such as Facebook and Pinterest. However now it says I must have IOS 4.3 update requirement bit when I check for updates on ITunes when hooked up to computer says updates co

My IPod touch 2nd generation always was fine with apps such as Facebook and Pinterest but now they say it needs updates IOS 4.3 but when hooked up says updates are complete and now I can't use some apps like Facebook.

To my knowledge the second gen iPod touch cannot update past 4.2.1. App developers are probably requiring newer versions of iOS for their newest apps. Sorry, but your device is becoming incompatible.

HT4972 I have the 3rd generation ipod touch and it is saying that version 4.2.1 is the current version and there is no mention of ios5

Apple says ios 5 works with the 3rd generation ipod but the highest os i have is 4.2.1?!?!?! help!

If 4.2.1 is the latest version, then you have a 2nd gen iPod, not 3rd.

I have a 2nd generation iPod touch and it shows to be connected to WiFi but will not access the internet, please tell me what i can do, because i use this device for work and it make things difficult that it will not work now. Please help, thank you!

I really need help, my ipod shows to connect to the WiFi but then it will not let me use the interent it says no connection but according to my screen i have WiFi connection, i am very confused an i would really appriciate it if someone could help me sort out this problem so i can start using my iPod for work again.

Even though the iPod shows as been connected, it might not have actually received a valid IP address via DHCP from your Wi-Fi access point or router. Head to Settings -> Wi-Fi and tap the > next to the network you are connected. If 169.xxx.xxx.xxx is listed for an IP Address, then your iPod did not receive a valid IP address. To correct this you can reboot your router by unplugging it from power for about 30 seconds.
It wouldn't hurt to also reset your iPod. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
See here for more troubleshooting assistance.
iOS: Troubleshooting Wi-Fi networks and connections
B-rock

I have the 4th generation iPod touch and my friend changed the iPod passcode and she cant remember it. Im on the iPod, Im not locked out. Im wondering if there is a way to change the passcode from inside the ipod settings or something?

My friend cant remember the password. Can I change it from inside the iPod settings or something?

Your friend could only have changed it if they had your original passcode - you have to be able to enter the current passcode to change it to a new one. Once you restore it now, I would then change it and NOT give it out to people.
P.S. if you have a backup from when it still had your passcode on it, just restore from that backup and it should set the passcode back to what you had.
Without that backup, you will have to restore as new, and set everything up again from scratch.

I have a 2nd generation ipod touch and it wont update to version 4.2 why

My iPod will say backin up in a little box and then it just stops backing up and freezes? why?

See if moving the exsting backup to a safe location will allow a successfull backup since iTunes will create an entire new update file rather than modifying the existing one. The file is located here:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista, Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.

HT4972 I have a 2nd generation ipod touch and I cannot figure out how to get ios 4.2.1

I can'tdownload games or pandora without upgrading and I cannot figure it out

To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.

I have a 2nd generation ipod touch

I have a 2nd generation ipod touch, and I am trying to sync my contact, & calander into microsoft outlook. I have not had any luck... any ideas?

jermainer180 wrote:
i have a 2nd generation ipod touch im getting the screen repaired. is it possible for apple to send me a 4th or 3rd generation ipod touch, say if they ran out of 2nd generation ipods?
Of course not.
They will send you the same model you send them.

Ipod touch 6th gen screen went black

My daughters ipod touch 6th gen screen went black. Im not sure what to do to fix it. Ive tried to charge it but nothing happens. Does anyone have any ideas?

Hello, miller.lala78.
Thank you for visiting Apple Support Communities.
I understand that your daughter's iPod touch will not respond. I would start with going through the troubleshooting steps in the article below.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
http://support.apple.com/en-us/HT201412
Cheers,
Jason H.

I have a 2nd generation iPod touch. I have not updated the software from version 2.2.1. When I connect to iTunes to update to 4.2, I keep getting an error message. Has anyone else had this issue and figured out a way to fix it?

I have a 2nd generation iPod touch. I have not updated the software from version 2.2.1. When I connect to iTunes to update to 4.2, I keep getting an error message. Has anyone else had this issue and figured out a way to fix it?

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
-1 error
-1 error too

I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694
You also may have to place the iPod in recovery mode. For how see:
iPhone and iPod touch: Unable to update or restore

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Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.

I have the 2nd generation ipod touch and my screen went black and wont do anything what could be wrong?

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