I have the 3rd generation of the ipod touch and i want to get the IOS 4.3 upgrade and i have all the requirements but i cant download it. Please Help

I have the 3rd Generation of the Ipod Touch. I want to get the IOS 4.3 upgrade for my Ipod. I have all the requirements for it, but i dont know how to get the update. PLEASE HELP

Are you sure you have 3G iPod? If it is a 8 or 16 GB one it is a 2G iPod.  A 32GB could be either.  Identify yurs here:
Identifying iPod models
A 2g can only go to 4.2.1.
What version of iTunes is on your computer?
What happens when you try to update?

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