I have the bundle photoshop

i have the bundle photoshop & lightroom  5 , in the cloud.
i have no serial number for it
i have a serial number with lightroom 5, i have bought separatley before
. photohop ask me a serial number to work
how do i do?

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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    Process:         Adobe Photoshop CS4 [224]
    Path:            /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
    Identifier:      com.adobe.Photoshop
    Version:         11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
    Code Type:       X86 (Native)
    Parent Process:  launchd [98]
    Date/Time:       2009-11-01 22:58:17.974 +0000
    OS Version:      Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  559004C2-5E03-4796-9B2E-544BC73196F9
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0
    Thread 0 Crashed:
    0   libSystem.B.dylib                 0x942aee42 __kill + 10
    1   libSystem.B.dylib                 0x9432123a raise + 26
    2   libSystem.B.dylib                 0x9432d679 abort + 73
    3   com.adobe.Photoshop               0x00220257 0x1000 + 2224727
    4   libstdc++.6.dylib                 0x9150f10c __gxx_personality_v0 + 1108
    5   libstdc++.6.dylib                 0x9150f14b std::terminate() + 29
    6   libstdc++.6.dylib                 0x9150f261 __cxa_throw + 101
    7   com.adobe.Photoshop               0x0007e817 0x1000 + 514071
    8   com.adobe.Photoshop               0x0070370a 0x1000 + 7350026
    9   com.adobe.Photoshop               0x00703b3f 0x1000 + 7351103
    10  com.adobe.Photoshop               0x00220794 0x1000 + 2226068
    11  com.adobe.Photoshop               0x00220b16 0x1000 + 2226966
    12  com.adobe.Photoshop               0x00003cf2 0x1000 + 11506
    13  com.adobe.Photoshop               0x00003c19 0x1000 + 11289
    Thread 1:
    0   libSystem.B.dylib                 0x942719c6 kevent + 10
    1   libSystem.B.dylib                 0x94272155 _pthread_start + 321
    2   libSystem.B.dylib                 0x94272012 thread_start + 34
    Thread 2:
    0   libSystem.B.dylib                 0x942412ce semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x942732c6 _pthread_cond_wait + 1267
    2   libSystem.B.dylib                 0x942b8539 pthread_cond_wait + 48
    3   com.adobe.amt.services            0x04be8552 AMTConditionLock::LockWhenCondition(int) + 46
    4   com.adobe.amt.services            0x04be3995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
    5   com.adobe.amt.services            0x04be85b0 AMTThread::Worker(void*) + 20
    6   libSystem.B.dylib                 0x94272155 _pthread_start + 321
    7   libSystem.B.dylib                 0x94272012 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                 0x9424846e __semwait_signal + 10
    1   libSystem.B.dylib                 0x94272dcd pthread_cond_wait$UNIX2003 + 73
    2   libGLProgrammability.dylib        0x94a63b32 glvmDoWork + 162
    3   libSystem.B.dylib                 0x94272155 _pthread_start + 321
    4   libSystem.B.dylib                 0x94272012 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                 0x942412da semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore    0x9302c47f MPWaitOnSemaphore + 125
    2   MultiProcessor Support            0x1de62eff 0x1de33000 + 196351
    3   ...ple.CoreServices.CarbonCore    0x93019057 PrivateMPEntryPoint + 56
    4   libSystem.B.dylib                 0x94272155 _pthread_start + 321
    5   libSystem.B.dylib                 0x94272012 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                 0x942412da semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore    0x9302c47f MPWaitOnSemaphore + 125
    2   MultiProcessor Support            0x1de62eff 0x1de33000 + 196351
    3   ...ple.CoreServices.CarbonCore    0x93019057 PrivateMPEntryPoint + 56
    4   libSystem.B.dylib                 0x94272155 _pthread_start + 321
    5   libSystem.B.dylib                 0x94272012 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                 0x942412da semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore    0x9302c47f MPWaitOnSemaphore + 125
    2   MultiProcessor Support            0x1de62eff 0x1de33000 + 196351
    3   ...ple.CoreServices.CarbonCore    0x93019057 PrivateMPEntryPoint + 56
    4   libSystem.B.dylib                 0x94272155 _pthread_start + 321
    5   libSystem.B.dylib                 0x94272012 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                 0x9424846e __semwait_signal + 10
    1   libSystem.B.dylib                 0x94272dcd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore    0x9301ae83 TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore    0x92ff9d6a TSWaitOnConditionTimedRelative + 202
    4   ...ple.CoreServices.CarbonCore    0x9301ab00 MPWaitOnQueue + 208
    5   AdobeACE                          0x027c138d 0x2790000 + 201613
    6   AdobeACE                          0x027c0d85 0x2790000 + 200069
    7   ...ple.CoreServices.CarbonCore    0x93019057 PrivateMPEntryPoint + 56
    8   libSystem.B.dylib                 0x94272155 _pthread_start + 321
    9   libSystem.B.dylib                 0x94272012 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                 0x9424846e __semwait_signal + 10
    1   libSystem.B.dylib                 0x94272dcd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore    0x9301ae83 TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore    0x92ff9d6a TSWaitOnConditionTimedRelative + 202
    4   ...ple.CoreServices.CarbonCore    0x9301ab00 MPWaitOnQueue + 208
    5   AdobeACE                          0x027c138d 0x2790000 + 201613
    6   AdobeACE                          0x027c0d85 0x2790000 + 200069
    7   ...ple.CoreServices.CarbonCore    0x93019057 PrivateMPEntryPoint + 56
    8   libSystem.B.dylib                 0x94272155 _pthread_start + 321
    9   libSystem.B.dylib                 0x94272012 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib                 0x9424846e __semwait_signal + 10
    1   libSystem.B.dylib                 0x94272dcd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore    0x9301ae83 TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore    0x92ff9d6a TSWaitOnConditionTimedRelative + 202
    4   ...ple.CoreServices.CarbonCore    0x9301ab00 MPWaitOnQueue + 208
    5   AdobeACE                          0x027c138d 0x2790000 + 201613
    6   AdobeACE                          0x027c0d85 0x2790000 + 200069
    7   ...ple.CoreServices.CarbonCore    0x93019057 PrivateMPEntryPoint + 56
    8   libSystem.B.dylib                 0x94272155 _pthread_start + 321
    9   libSystem.B.dylib                 0x94272012 thread_start + 34
    Thread 10:
    0   libSystem.B.dylib                 0x942413a6 mach_wait_until + 10
    1   libSystem.B.dylib                 0x942b83ad nanosleep + 314
    2   com.adobe.PSAutomate              0x20434755 ScObjects::Thread::sleep(unsigned int) + 143
    3   com.adobe.PSAutomate              0x204347b5 ScObjects::Thread::wait(unsigned int) + 23
    4   com.adobe.PSAutomate              0x20425502 ScObjects::BridgeTalkThread::run() + 332
    5   com.adobe.PSAutomate              0x20434a77 ScObjects::Thread::go(void*) + 239
    6   libSystem.B.dylib                 0x94272155 _pthread_start + 321
    7   libSystem.B.dylib                 0x94272012 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x9432d639  ecx: 0xbfffee8c  edx: 0x942aee42
      edi: 0xbffff04c  esi: 0x20dd71f0  ebp: 0xbfffeea8  esp: 0xbfffee8c
       ss: 0x0000001f  efl: 0x00000286  eip: 0x942aee42   cs: 0x00000007
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x951b8222
    Binary Images:
        0x1000 -  0x19aefdf +com.adobe.Photoshop 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0) <2bf522dfa6d6481998620425c31670c8> /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
    0x207f000 -  0x2084fff  org.twain.dsm 1.9.3 (1.9.3) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
    0x208d000 -  0x246701f +com.adobe.linguistic.LinguisticManager 4.0.0 (7863) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
    0x251b000 -  0x2715fcf +AdobeOwl ??? (???) <4cca2c7b48964ddaa14b725fb0c202b5> /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
    0x2790000 -  0x289dfff +AdobeACE ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x28bb000 -  0x2c85fef +AdobeMPS ??? (???) <277e01a3cac34fa9a5914bc0a5bc125a> /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x2d14000 -  0x2d74fc7 +AdobeXMP ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x2d83000 -  0x307efff +AdobeAGM ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x313e000 -  0x33d1fc7 +AdobeCoolType ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x3455000 -  0x346efff +AdobeBIB ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x3478000 -  0x3499ff7 +AdobeBIBUtils ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
    0x34a6000 -  0x34c1ff9 +AdobePDFSettings ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
    0x34db000 -  0x34ffff6 +AdobeAXE8SharedExpat ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
    0x3512000 -  0x359f2cb +libicucnv.dylib.36.0 ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0
    0x35cc000 -  0x35e780f +libicudata.dylib.36.0 ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
    0x35ea000 -  0x37a0ff4 +com.adobe.amtlib amtlib 2.0.1.10077 (2.0.1.10077) <cb2ec3bf67714dabbf296775fb6f9608> /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
    0x37d7000 -  0x3867fc3 +WRServices ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
    0x39e9000 -  0x39edffc +com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
    0x39f3000 -  0x3a0ffd7 +com.adobe.LogTransport 1.0 (1.0) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
    0x3a1a000 -  0x3aeffdd +FileInfo ??? (???) <f0932f89fc984ba9b4f2c58d0e71d3c1> /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
    0x3b20000 -  0x3b77fff +aif_core ??? (???) <b4dcb439e1eeabe3bd122c42e980366b> /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
    0x3b8f000 -  0x3bacffd +data_flow ??? (???) <8e452b6f803239d8eb5c49a4e31cb988> /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
    0x3bd8000 -  0x3c51fff +image_flow ??? (???) <498a857df8c6f9e0c92fbc3ec8680ed0> /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
    0x3cb7000 -  0x3cc7fff +image_runtime ??? (???) <f379a95229831e44676dbbd8259f131a> /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
    0x3cdc000 -  0x3e9bffe +aif_ogl ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
    0x3f4c000 -  0x444afc3 +AdobeOwlCanvas ??? (???) <fcb2d1a31f6e41828e2cd0b23572d285> /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
    0x4593000 -  0x4665fe7 +AdobeAXEDOMCore ??? (???) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
    0x4719000 -  0x477bfe7 +com.adobe.PlugPlug 1.0.0.73 (1.0.0.73) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
    0x47dc000 -  0x4823fc7 +com.adobe.adobe_caps adobe_caps 2.0.99.0 (2.0.99.0) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    0x4833000 -  0x4872fff  com.apple.vmutils 4.1 (104) <2fcd53ce313bb6050bfaf0ac6c1b5ead> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x4b6c000 -  0x4b79ff7 +com.adobe.asneu.framework asneu version 1.6.2f01 (1.6.2) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/asneu.framework/Versions/a/asneu
    0x4b87000 -  0x4b87ffd  libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
    0x4bb6000 -  0x4bb7fe1  com.apple.textencoding.unicode 2.2 (2.2) <542f2b8930d6bdf16c318ffea541acab> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x4bc8000 -  0x4c69fc3 +com.adobe.amt.services AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09) (2 . 0) <31e82904c3c2424ea1aea5efadbb19b8> /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
    0x4e33000 -  0x4e41feb  libSimplifiedChineseConverter.dylib ??? (???) <68f130a585c3f580d166ef7cbbf47e69> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x4e46000 -  0x4e58fff  libTraditionalChineseConverter.dylib ??? (???) <6108541a452ff07d2f67db4a488b9d22> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
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    0x96ceb000 - 0x96d68feb  com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x96e4c000 - 0x96f85ff7  libicucore.A.dylib ??? (???) <dd8aa51c356e79ef8cdfa341a0d69f5b> /usr/lib/libicucore.A.dylib
    0x96f86000 - 0x96f86ffd  com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x96f87000 - 0x96f87ffb  com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
    0x96fcd000 - 0x97027ff7  com.apple.CoreText 2.0.4 (???) <f0b6c1d4f40bd21505097f0255abfead> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
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    0x97052000 - 0x9706aff7  com.apple.CoreVideo 1.6.0 (20.0) <587c9c8966070a7d50276db35e1c76aa> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x97202000 - 0x973d3ffb  com.apple.security 5.0.5 (36371) <1f7f48b36bc90d114220cc81e4e4694f> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x973d4000 - 0x97507fe7  com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x97508000 - 0x97542fe7  com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x97543000 - 0x97559fff  com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
    0xb0000000 - 0xb0006ff8  com.apple.carbonframeworktemplate 1.3 (1.3.12) /Volumes/Spare/CS4/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
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    0xfffe8000 - 0xfffebfff  libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
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    Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not. 
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