I have the deathly white screen. Help please !
Hi There, My blackberry curve has the deathly white screen and I would love some help to fix it. I have looked at older posts but my problem is that I work from a mac not a PC and the solution posted was for a PC. Please can you help!
There is nothing to be done.
If the app requires a newer ios version then you have, then you cannot use that app.
Similar Messages
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Curve 8530 White Screen, help please?
I have a white screen. It did not get damaged or wet in any way. I can hear my phone ringing, hear alerts and see the LCD indicator light flashing. I cannot press any buttons to answer the phone or see the screen. The screen will only turn white when charging and hooked up to the computer, it will not respond to any pushes of any buttons. My device is recognized by the desktop manager on my computer. I have done the update to 5.0 Bundle 1675. I have also done a back up. My supported networks are CDMA 800 and 1900. I have tried rebooting both by taking the battery out before and after updating to the new version. I have NO hourglass, just the white screen. Any ideas?
Hi
You've certainly been trying to sort it. Try my own method because it involves wiping the device completely. You have a backup so you should be good.
This what I did to completely wipe my BB. I wrote this before starting and printed it off.
If your device is functioning, perform a backup now if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.
I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.
Get the latest Desk Top Software (DTS)
http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW
and install it on the computer.
Get the correct latest version of the OS
http://us.blackberry.com/support/downloads/download_sites.jsp
and save it to computer.
To erase all the data on your BlackBerry device, complete the following steps.
1) Download JL_Cmder from http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html
2) Install JL_Cmder to computer.
3) Double check you have already backed-up the BB. If you DO NOT, you will lose ALL data.
4) Make sure the DTS is closed and plug in the BB to computer via USB
5) Go to the JL_Cmder on your computer and double click it to start. Now,this may take a few tries to connect, so keep trying until it does.
6) On the first screen, Press any key to continue.
7) Now, if your device uses a password, enter it now. If not, press "N"
8) Press 4 to initiate the WIPE
9) Press "Y" to continue
10) Now type "blackberry" to continue
11) On the BB you will see a white screen with a'507' Error. Don't worry, this is what you want! You are now ready to install the OS.
Launch the new Desk Top Software on the computer
1). On the home screen of the BlackBerry® Desktop Software, click Device > Update my device.
2). Click View Other Versions. Click the version of the new OS you previously downloaded.
3). Click Install. The DTM will install the OS and then provide you with a list of applications to install. If you have had difficulties with an app, do not install it.
Do not disconnect the device until the whole process is completed and the device has rebooted.
After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.
Leave it again for 10 minutes. You should now have a fully functioning BB!
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>> -
My dad and i share the same apple ID and now we have the same contacts. Help please
When my dad got a new phone he got all of my contacts because we have the same apple ID so how do i get my contacts off of his phone and also if he deletes one of my contacts off of his phone it gets deleted off of my phone. Can someone help me? Thank you
To fix this, one of you needs to migrate to a new, separate, iCloud account. To do this, start by saving any photo stream photos you wish to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow, then tapping Save to Camera Roll. If you are syncing notes with iCloud, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud), choose Keep on My iDevice and provide the password to turn off Find My iPhone. Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com from your computer and delete the other person's data from your account. -
I can't seem to use the balance left in my i-tunes account without re-entering the code from the original i-tunes gift card. I no longer have the card. How can I purchase music using the balance without the card?
the code from the original i-tunes gift card is not required again once redeemed.
Riki from bc wrote:
I can't seem to use the balance left in my i-tunes account
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am trying to download CS4 onto my new Mac computer. I don't have the original disk. Help please!
I can't find my original disk to download CS4. Is there another way I can download this?
Well, it certainly does. 10.10.3 just got released today and it looks nice.
I am downloading ADBEPHSPCS4_LS1.dmg which is the 1GB Photoshop installer.
DMG is Disk Image and that means double-clicking it will mount a disk as if it was your cdrom.
It may open and show an "Install Photoshop CS4" Option which you double click to start the install.
CS4 was before "Gatekeeper", so it may get stubborn and give you an "unknown developer" warning and refuse to launch.
In that case you right or ctrl-click on the installer and choose Open as if to say, "it's ok, just run it".
More when I see what's going on. -
The Dreaded White screen (display) issue
Hey guys,
I have the ol' white screen problem. I can mount, restore, and everything just fine but instead of showing menu's the screen shows a white screen.
I have tried all the 5 R's and even restoring again and again. From what i've read here (since my ipod is out of warranty) I'm pretty much screwed and will have to buy a new one. My question is if I wanted to replace the broken part myself, would this be the logic board?
All of this started because I dropped my ipod 2ft onto carpet at work
ThanksTry http://www.iresq.com
They sell replacement parts, but not the logic board. -
I am Hamza of Iraq as possible understand me, bought the iPhone from the owner of the device user and I do not know him and have worked formate device to show white screen and please me to activate the device via email and password Please help me I am po
You need the Apple ID and password that was originally used to set up the device. Ask the seller to give it to you. If the seller is unable or unwilling to provide the information, the Phone is probably stolen. There is nothing you can do.
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My Mac Book Pro was really slow at everything and would kick me out of my photos every time i got on them. now it won't even allow me to log on. i put my password in and the screen will flash white and go back to the login page. HELP please...
There is nothing wrong with your Dell, it will work fine with any MacbookPro. I have been using Dell displays for over 12 years with many different Mac models. I have two 21" Ultra Sharp displays working side by side to design a Keynote presentation right now.
The issue your having is with the way Keynote takes control of the video output to both displays, it sends the presentation signal to one and the presenter display to the other, this is set up in;
Keynote preferences > Presenter display.
If you want to show a wesite or another app on either display, use application switcher:
press the the command key on the keyboard, then the tab key; a row of applications will show what applications are running, choose which one you want to show. Use command > tab to return to Keynote. -
Hello!
I have a MacBook Air. I have got a software update notification couple of days ago. I've clicked on it today, and it started installing updates.
But, I have got a notification telling that not all updates were installed successfully, then I have clicked on "Restart" from the notification box. Then my Mac restarted and the white screen with Apple logo and the update progress appeared (like what always happens during updates).
The problem that while the update progress reached around half the way, my Mac shutdown. I tried many times to turn it on, it turns and the same white screen appears and the update starts again and shuts down.
Please Help me!
MacBook Air (11-inch Mid 2009)Welcome to Apple Discussions
You did not state whether you installed the update while on battery (not mains) power. You are warned not to apply certain updates without being connected to a charger & mains power.
Also remove any attached peripherals.
Reboot in Repair mode (command-R at start) and use Disk Tools-Disk Utility-Disk First AId to repair your disk, and as long as you're there repair permissions. Next quit Disk Tools and reinstall the OS. After completing that successfully reboot, log in and do a combo update.
You must have more than enough (not just enough) empty (free) disk space for the update. -
Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.
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I replaced my 2010-2011 iMac internal HD i dont have an install disk i created one with my external HD but when i go to install lion onto my imac it stays at the apple logo screen.HELP ME PLEASE!
Boot from the original Install disc that came with the computer and then format the drive Mac OS Extended (Journaled) using the GUID partition. Then you can re-install OS X. If you no longer have the original media call AppleCare with the serial number of the machine (look on the bottom of the stand) and for a nominal fee they will ship you replacement media.
The chances are very good you will have fan problems if you used an off-the-shelf HD, beginning in 2009 Apple began using HD's from vendors that incorporated heat sensors into the HD. If you did not buy the same type of HD your computer will think the HD is overheating causing the fans to run at full speed. -
Help! I have a flickering white screen but I can still turn on my IPod Touch! It is a white flickering but the bottom half of the screen is unseeable. How do I fix it?
Try the follwing to rule out a software problem:
- Reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod
If you still have a problem then you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Curve 9300 White screen problem, PLEASE HELP!
Hi guys, so basically, I've been having this problem for a little while now of which my phone freezes at a random stage, white screens with the red LED light ON and reboots itself. I have tried several things from this forum so far.
I have backed up the phone on desktop manager
I have re-installed the OS twice now, (downgrading OS's)
I tried to use the phone without the memory card or SIM in, I used an app called 'kik' for a little while, but eventually as suspected it froze, white screened and the issue persisted.
I can easily text one person on the phone, but as soon as I receive a text as I'm typing it freezes the phone, white screens, reboots. Back to square one.
Something you may need to know is that a while ago, I was in a storm, the phone did get slightly wet, and it did actually stop working. I placed it in a tub of rice for the night, and hey presto it worked again, was happy with that, but from just about a few days after it was working fine, it started doing this.
Is it the water damage creating this problem, if so would a repair store be able to fix this problem for me?
The phone is in a tub of rice again right now, doubt it'll make a difference though.
YOUR FEEDBACK WOULD BE GREATLY APPRECIATED, THANK YOU!Hi and Welcome to the Community!
While the rice trick is good, only waiting 8 hours ("for the night") is dangerous...typically, waiting 5 days in the rice before applying any power is needed, and even then there are no guarantees. Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.
From what you describe, I would deduce that the 24 hours in the rice was not long enough, and corrosion continued internally, exacerbated by the application of power, eventually resulting in complete failure.
As for if anyone can fix it...at an internet distance, that is impossible to say. Only in-hand evaluation by a qualified BB hardware technician can provide you with a proper evaluation and estimate.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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When i type in my correct password on the login screen and press enter it just goes to a blue screen for a few seconds then goes back to the same login screen again, please i need help?
You can take some of the steps here, #4, #5 or even trying a #18
Step by Step to fix your Mac
but I suspect your going to first have to create a data recovery drive
Create a data recovery, undelete boot drive
to get your data off the machine,
then do a #20 to eliminate the bad sectors as that's why your getting the "pinwheel" it's getting a delay reading from the drive, right when your trying to log in too, what a bad spot for it to happen.
Step by Step to fix your Mac -
Hello, I downloaded an ntfs systemfile from tuxera and used it to convert a usb stick so I could put more than the fat32 4gb on, my Imac froze a while after so I turned it off the on and now I have blue vertical lines on boot up and the a white screen with lots of tine blue symbols after, mouse pointer moves but thats about it.
Have used R and cmd to get a menu up but once I choose one of the four options my mouse is rendered useless and I cant get any further, have downloaded, to another usb stick recovery disk assisstant and am trying to use that in conjunction with the lion option on the previously mentioned screen, computer was responding really slowly and has now frozen on the terms of software license agreement (maybe the last hurdle!) can anyone pleeeeeease help!!!!!??????It's likely that the boot drive is failing, or that there's some other hardware fault. Run the Apple Hardware Test.
Intel-based Macs: Using Apple Hardware Test
Even if the test is negative, you should make a "Genius" appointment at an Apple Store to have the machine tested more thoroughly.
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