I have the first Gen iPod Video 60 gig and it crashes my itunes every time I try to sync it,

I hadn't updated or synced it in 3 years. I decided to download itunes and try to sync it today but whenever I plug in my iPod, my ituns freezes and crashes, without even recognising the iPod. What can I do?

I'm sorry, someone told me that link was missing.
So if you want to try again here is a new link which is still working.
Description:                    Microsoft Host Controller driver update resolves an issue with the system not responding or behaving abnormally when a USB device is connected.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&soft wareitem=pv-78469-1
Aside from the iTunes hanging, is your iPod working, can you reset the iPod to get the welcome screen?
1. does the screen shows the music menu or no display?
2. The battery status is fully charged?

Similar Messages

  • HT5191 the itunes library .itl fileis locked on a locked disk, or you dont have the write permission for this file.  this is what it says every time i try and open itunes why ?

    the itunes library .itl fileis locked on a locked disk, or you dont have the write permission for this file.  this is what it says every time i try and open itunes why ?

    Sounds like a permission issue.
    Navigate to the iTunes Music Library.itl file
    The path should be Username/Music/iTunes/
    Right click on the iTunes Library.itl and select Get Info
    The window will open on the left hand side. Go to the Sharing and Permissions section at the bottom
    Click the padlock to allow changes and enter your Mac logon password
    Select yourself and make sure you have Read & Write selected. Click padlock to lock it again
    Close the Get Info window and try and start iTunes

  • HT4972 i have the first gen ipod touch, version 1.1.5   it wont connect to itunes to update, and cant use safari because the browser version is un supported.  trying to get it running  best i can, but it wont let me update it.   why?

    help

    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    - Try on another computer to help determine if computer or iPod problem
    After you get iTunes to see the iPod update to 3.1.3, the last update for the 1G
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)       
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage

  • Tried to install newest itunes, crashed during install, and now crashes my computer every time i try to uninstall.  Itunes doesn't show up in the Add/remove prog list at all.  tried to roll back over a month, still crashing.

    So I tried to update to the newest Itunes.  It locked up my computer part way thru the install.  Black screen, computer turned itself off.  Now anytime i try to do anything with Itunes it shuts my computer down.  I can start up fine in safe mode but when i try to uninstall from there, Itunes doesn't exist.  the other apple programs do, but no itunes.  when i try to uninstall the other programs in safe mode it tells me it can't because the windows installer isn't loaded.  I have system restored to over a month ago and itunes still doesn't show up in add/remove programs.  however, i can open itunes.  it just tells me a file didn't get installed and to uninstall and reinstall.  So, how do i remove a progam that doesn't think it exists and crashes my computer when i try to do anything related to it???  I'm out of ideas.  running windows vista.

    I think my problem is fixed now.
    For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
    A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
    I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
    So, if you're having this same problem, I'd recommend tracking down this update and see if that does the trick for you. Hopefully it will.

  • TS1368 Done all of the above...everything is in order, still cannot connect to the store.  I have the 5th gen iPod and $50 iTunes gift card.  I am going to return both of these items it I cannot find a fix for this.

    Make sure that you can access the Internet on your computer or device.
    Make sure that your computer meets the iTunes minimum system requirements.
    Make sure that your operating system is up-to-date:
    Done all of the above...everything is in order, still cannot connect to the store.  I have the 5th gen iPod and $50 iTunes gift card that I cannot use(been trying now for 6 days).  I am going to return both of these items if I cannot find a fix for this.

    When I called Apple (after wating 42 min. for a live person) I was told to run the APPLE Software Update and turn off location services then restart my computer.  There were no available updates. The iPod touch I got on Christmas day.  The iTunes app was downloaded the same day.  Since day 1 I have not been able to connect.  I also followed lllaass's advice and followed instructions on the following 2 websites.
    http://www.idownloadblog.com/2012/09/20/fix-for-cannot-connect-error/
    http://www.youtube.com/watch?v=PIUitRyZS6U
    After restarting my computer:
    From the iTunes app I click on the 'iTunes Store'
    A new window opens and I get the following message:
    This Apple ID has not yet veen used with the iTunes Store.
    Please review your account information
    So I click on 'Review' and am taken to a crude screen that says
    Welcome to the iTunes Store
    With an Apple ID, you can download the latest music, videos, and more.
    To begin creating your Apple ID, click Continue.
    So I click on 'Continue'
    A pop up window says:
    We could not complete your iTunes Store request. An unknown error occurred (-1202).
    There was an error in the iTunes Store.  Please try again later.
    And the only option I am left with is to click 'OK'
    After every fix this same scenerio just loops and loops and loops

  • I have the first generation ipod shuffle. I was wandering if apple can still fix them.

    I have the first generation ipod shuffle. I was wandering if apple can still fix this ipod. please let me know.

    Considering the cost for a new current gen shuffle, I don't think it will be an economical repair.  That USB connector is connected to a very thin ribbon cable that runs up the shuffle inside the case.  If its USB connector came off and is lost, that means the ribbon cable got torn off.  So the shuffle will need to be disassembled and a new part (USB connector with its ribbon cable) installed.  And that's significant labor.
    However, if you are good at fixing small things
    http://www.ifixit.com/Guide/Installing-iPod-Shuffle-1st-Generation-USB-Port/426/ 1#.T9J_ZI7wzpA
    I've done it before.  You'll need to acquire a broken iPod shuffle 1st gen, but one that has a working USB connector.  That's the most common failure for these iPods, so make sure it is described as being recognized by the computer/iTunes or something like, "It works but the battery is dead."

  • HT4623 PLEASE HELP! I have the first generation ipod touch and cannot update the software.

    I have the first generation ipod touch with the ios 3.01. I cannot find a way to update the software because I can no longer download apps or really do anything with it. Please help.

    The 1G iPod can only go as high as 3.1.3

  • I have the first generation ipod touch it's updated to the iOS 3.1.3.  Anytime I try to download an app it says it needs to have iOS 4.3. We want to download apps for my daughter.  Does anyone know of any children's apps for the iOS 3.1.3

    I have the first generation ipod touch it's updated to the iOS 3.1.3.  Anytime I try to download an app it says it needs to have iOS 4.3. We want to download apps for my daughter.  Does anyone know of any children's apps for the iOS 3.1.3

    Any joy ? I'm having same problem. Just bought two for my twins birthday and I think it was a big mistake!!!! Thanks

  • Every time i try to sync my 4th gen ipod touch itunes won't recognise it and the ipod keeps beeping - is there anything I can do?

    This is really frustrating.  Every time i try to sync my 4th gen ipod touch itunes won't recognise it and the ipod keeps beeping - is there anything I can do? I've tried using different cables. Itunes works fine with my family members ipod's & iphones...

     The best way to manage your music when you have multiple iPods is to change the settings under "Options" so that you manually manage your music instead of it doing an automatic synch each time you connect.  To add only the songs you want, highlight them and then "click and drag" them to your iPod.  This way none of your daughter's music gets added and you're not in danger of deleting your playlist as well.  It will show you how many songs you've added and you can then click on your iPod to verify.  To delete her songs off your iPod now, click on the music tab under your iPod so show everything you have stored.  Find those songs you want to delete, click on them to highlight then go up to the Edit window and click delete. This will erase them off your iPod but be careful when you highlight.  I did that and then had to reload a cd on my boyfriend's, lol. hope this helps

  • 5th Gen Ipod classic is stuck in a Restore loop.  Every time I restore on itunes the ipod reboots back into restore mode. help!

    5th Gen Ipod classic is stuck in a Restore loop.  Every time I restore on itunes the ipod reboots back into restore mode. help!

    Hi clarity,
    Welcome to Apple Support Communities.
    You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/TS1814
    Best,
    Jeremy

  • I am trying to sync an ipod touch 4TH gen.  The capacity bar at the bottom shows I am adding 22.29g with 6.5 g free.  Yet every time I try to sync it warns that there is not enough room say an additional 868.9m still needed.  Does the capacity bar tend to

    I am trying to sync an ipod touch 4TH gen.  The capacity bar at the bottom shows I am adding 22.29g with 6.5 g free.  Yet every time I try to sync it warns that there is not enough room an additional 868.9m is still needed.  Does the capacity bar tend to be wrong or am I missing something?

    Well when all else fails do a restore!  This fixed my problem.  Still don't know why the content bar differed, but what the hey!

  • HT1338 I have os 10.5.8 software on my mac and I need to update the software on my mac so I can update my iphone 4s, every time I try to update my mac with the 6.0 it says it doesn't need any updates, but my mac still has 10.5.8.... any help??  Please...

    I have os 10.5.8 software on my mac and I need to update the software on my mac so I can update my iphone 4s, every time I try to update my mac with the 6.0 it says it doesn't need any updates, but my mac still has 10.5.8.... any help??  Please...

    You must first buy Snow Leopard from Apple: 800-MY-APPLE (in the US)
    Make sure your system meets Snow Leopard's requirements:
    Mac OS X 10.6 "Snow Leopard" System Requirements
    To install Snow Leopard for the first time, you must have a Mac with:
    An Intel processor
    An internal or external DVD drive, or DVD or CD Sharing
    At least 1 GB of RAM (additional RAM is recommended)
    A built-in display or a display connected to an Apple-supplied video card supported by your computer
    At least 5 GB of disk space available, or 7 GB of disk space if you install the developer tools

  • On my PC, in I-Tunes, my iPod (touch) button disappears every time I try to sync or update.  Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod?

    On my PC, in I-Tunes, the iPod (touch) button disappears every time I try to sync or update.  Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod?  Better yet, how to keep the ipod button on screen when itunes is open and the ipod is connected?

    - Have you tried another USB port and cable?
    - Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

  • I no longer have the PC that had my CD library and purchased music on iTunes. I am now on another PC and managed to download my purchased iTunes music etc. Is there a way on iTunes that I can get back my old CD music library without ripping again ?

    I no longer have the PC that had my CD library and purchased music on iTunes. I am now on another PC and managed to download my purchased iTunes music etc. Is there a way on iTunes that I can get back my old CD music library without ripping again ? Earlier back up is corrupted. Thank you in advance. No longer have my old iPod but getting new one.

    If you had the hard drive from the original machine, a backup of the same, an iPod with the media, or a subscription to iTunes Match then there would have been hope, but alas no.
    For the future see Backup your iTunes for Windows library with SyncToy.
    tt2

  • Question.In my computer music library, I "unchecked" all of the tunes that my daughter put in my library but which I DON'T want on my ipod; but, every time I try to "sync" my ipod it keeps on loading more and more of her music onto my ipod. What is wrong?

    Question.  In my computer music library, I "unchecked" all of the music that my daughter downloaded onto my computer because I did not want it on my ipod.  But, every time I try to "sync" my ipod with my computer now, it keeps downloading her music onto my i-pod, even though her tunes are NOT checked. What is wrong, and how can I get her tunes OFF my ipod? 

     The best way to manage your music when you have multiple iPods is to change the settings under "Options" so that you manually manage your music instead of it doing an automatic synch each time you connect.  To add only the songs you want, highlight them and then "click and drag" them to your iPod.  This way none of your daughter's music gets added and you're not in danger of deleting your playlist as well.  It will show you how many songs you've added and you can then click on your iPod to verify.  To delete her songs off your iPod now, click on the music tab under your iPod so show everything you have stored.  Find those songs you want to delete, click on them to highlight then go up to the Edit window and click delete. This will erase them off your iPod but be careful when you highlight.  I did that and then had to reload a cd on my boyfriend's, lol. hope this helps

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