I have the first version of the iPad and lost my wifi.

I couldn't understand why I lost my wifi on my first version ipad. I did a hard reboot and I attempted to sync it to my new mac computer. I soon realized all my old apps and wifi option on my ipad disappeared. My old computer has a virus and I attempted to sync to the itunes on that account but I cannot update the itunes account on that computer for some reason so I cannot sync it to the old computer. what do I do to have the ability to even enter a wifi account on this ipad. Under settings....the wifi says...no wifi and doesn't even let me select the option. I tried going under general...then network and once again....it says VPN...not connected....then wi-fi Says no wi-fi. My apple computer has the wifi account listed...cannot sync to it. Very frustrated.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

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TS1398 I have the ipad retina display version - I have a BIG issue with this when out and about that on about 50% of the time will it see my HTC mobile WiFi hotspot - rebooting either, or both devices doesn't cure the problem it drives me MAD!!!!

I have the ipad retina display version - I have a BIG issue with this when out and about, that only about 50% of the time will it see my HTC mobile WiFi hotspot - rebooting either, or both devices doesn't cure the problem it drives me MAD!!!!
The HTC hotspot works fine with everything else I connect to it.
Also - ipad will not connect to my HTC via bluetooth. Again, I can connect to everything else with my HTC other than my ipad.
I have to say this is my first venture into Apple products and I have always wanted to get away from my windows based laptop to get a MacBook, the problems I have had (flash player etc) & continue to have (as above) are putting me right off swapping over. I HATE technology that doesn't work and my ipad has been hard work!

I stated my ipad as being an ipad2, but I now think it is a 3??? It was new Jan this year and is the 64gb retina display version.
I really would like to get to the bottom on this problem wit mobile hotspots as it is sitting on my desk next to me now and I cannot get it to connect to my HTC mobile hotspot!!!! It might be taking a flying lesson soon at this rate!!! Grrrrrrr...........

I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well?

I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well? I have also tried may suggestions on the apple support site and none have worked. Any suggestions are welcome.

You need iTunes version 11+.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

I forgot my passcode for the ipad and i can't connect to iTunes because it keeps giving me error message that i have to unlcok the ipad first... any advice on how to restore the ipad or unlock it?

i forgot my passcode for the ipad and i can't connect to iTunes because it keeps giving me error message that i have to unlcok the ipad first... any advice on how to restore the ipad or unlock it?

You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
This will tell you how to restore
http://support.apple.com/kb/HT1414
You will probably need to use recovery mode
http://support.apple.com/kb/ht4097

I have the ipad 1, ios 5.1 is its max, and garage band requires ios 7.0, how do i buy garage band version 1.3, its the only one that will work, apple is so hard to get a hold of on these kind of things.

I have the ipad 1, Ios 5.1 is its max, and garage band requires ios 7.0, how do i buy garage band version 1.3, its the only one that will work, apple is so hard to get a hold of on these kind of things.

Unfortunately the answer is still no.

I have an ipad version 5.1.1. i have multiple albums in the ipad and i want to transfer some photos to my computer but when i open the ipad files via "computer" i can only see picture from one of the albums.what should i do?

i have an ipad version 5.1.1. i have multiple albums in the ipad and i want to transfer some photos to my computer but when i open the ipad files via "computer" i can only see pictures from one of the albums.what should i do?

You can only import photos from the camera roll into the computer. Is that the album that you are seeing?
Any albums that you create on the device itself (the iPad that is) cannot be transferred to your computer. iPad created albums do not contain copies of your photos but merely pointers to those photos so they do not actually exist in those albums.

I purchased an Ipad mini in Thailand in first week of July. Now the screen of the ipad has lost its brightness and smells like somethings burning inside when switched on. I am in Dubai now and want to know if I can have it exchanged here in Dubai?

I purchased an Ipad mini in Thailand in first week of July. Now the screen of the ipad has lost its brightness and smells like somethings burning inside when switched on. I am in Dubai now and want to know if I can have it exchanged here in Dubai?

Contact support and ask them. http://www.apple.com/support/contact/

How do I update my iOS? I have the iPad 1 and have tried over and over to try and update the iOS version to iOS 5.1, nothing works it will start updating then say that it did not update? PLEASE HELP!!!

How do I update my iOS? I have the iPad 1 and have tried over and over to try and update the iOS version to iOS 5.1, nothing works it will start updating then say that it did not update? PLEASE HELP!!! P.s I'm running newest version of iTunes.

Connect your iPad to your computer and let iTunes back up your iPad. After it does that disconnect it and go into your settings under general and under reset and select erase all content. After you do that reconnect to your computer, open iTunes and follow the screen options to set up your iPad as new. Once it is done doing that see if you have the latest version of iOS installed and if it does then either download gain the apps you had before or restore them from the backup made previous.

Hello, help me. My Itunes don't have the upgrade and restore button when I connect my Ipad??? My Itunes version: 11.2.2

help me. My Itunes don't have the upgrade and restore button when I connect my Ipad??? My Itunes version: 11.2.2

If you're using a USB hub take it out of the loop. Plug directly in to a USB port on the system. If you are using a front mounted USB port, try one on the back instead. If this doesn't correct it, try shutting off any firewall and antivirus software and turn off User Access Control.

I have an old version on my iPad 4.3.3 and can't figure out how to upgrade. Per the manual "Software Upgrades" is not an option from the General Settings.

I have an old version on my iPad 4.3.3 and can't figure out how to upgrade. Per the manual "Software Upgrades" is not an option from the General Settings.

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

HT5312 When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this

When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this ID problem?

Hi AnnieAnneok,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
First, I would suggest you backup your iPod touch and transfer purchases to your computer:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Confirm your Apple ID is set up and updated with the correct information:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Then, in Settings on your iPod touch, sign out of your iCloud Account and your iTunes Store account and sign back in with the correct Apple ID.
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
Judy

My ipad has gone in lost mode by mistake and now i have it and i enter the password and i cant enter my ipad how can i enter or restart the ipad and start back over new

my ipad has gone in lost mode by mistake and now i have it and i enter the password and i cant enter my ipad how can i enter or restart the ipad and start back over new

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

My ipad currently has ios 5.1.1 and won't recognize any available update for ios 6. I have tried on the ipad and connected to itunes and both say up to date. How to I update to ios 6?

My ipad currently has ios 5.1.1 and won't recognize any available update for ios 6. I have tried on the ipad and connected to itunes and both say up to date. How to I update to ios 6?

See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1.x
iPhone 4                                      iOS 6.1.x
iPhone 4S                                    iOS 6.1.x
iPhone 5                                      iOS 6.1.x
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1.x
iPod Touch 5                               iOS 6.1.x
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1.x
iPad 3                                          iOS 6.1.x
iPad 4                                          iOS 6.1.x
iPad Mini                                     iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

On my IPAD I have two games apps stuck on waiting, in the apps store they say installing. I cannot delete them or get them to install, the icons do not have crosses on them if I hold them down. I have reset the ipad and can still load other apps.

Have tried other suggestions on the community but none seem to work. This is the only apple unit I have I do not have laptop or ipod. Any suggestions

Well, typically one of the fixes that I would suggest is to try to delete the waiting icons. WIFi in a public places like McDonalds, Starbucks, B&N, etc. is not the greatest and I would avoid those places for downloading and updating apps. But I do realize that not everybody has access to Wifi in their homes.
These are all things that have worked at one time or another for other users. Hopefull one of them will work for you. Just ignore whatever does not apply or anything that you have already tried.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried r

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried removing the game several times and reinstalling but the box still appears, I even tried installing the game on a different apple I'd, and still the box is there, do you k ow how to fix this?

Hi Bev076,
I would try these ideas first:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that doesn't resolve the situation, I would suggest reporting it:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Take care,
- Ari

I have the first version of the iPad and lost my wifi.

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