I have the iPhone 4S and I cannot get my apps to download. I will click free then install and then it will ask for my password. Once I enter my password correctly it will verify my password an then it won't do anything. what should I do?

I just went through this same process.... I changed my credit card, double checked billing info, changed my password, I restored my phone, but the misake I made was I kept restoring it from my back up.... Finally I went to Apple Store.. and sad to say that you have to do a restore, and DO NOT restore from back up.
I used Gmail so I didnt loose contacts or email.. but I did loose all my text messages and history of that.
So, I had the EXACT same problem and it was a software issue.. you have to restore your phone to factory settings and start all over.. BLOWS I know!

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HT1386 I have the iphone 5s. I cannot get the playlists from my computer to sync to iphone it will work for my 4s but not my 5s why?

Hello can someine help before i throw this 5s in the trash please?
I have the iphone 5s. I cannot get the playlists from my computer to sync to iphone5s but it works just fine with my 4s. I have done everything, it has even deleted my playlists that I have had to re-do 3 times. UGH!!!! Please help!

Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling

I just updated to IOS 5 i have the iphone 3GS but i cant get into my stuff everything frozed i cant even unlock it and it keeps on turning on and off ! plz help!

i have the iphone 3GS and just updated to IOS 5 but now i cant do anything i cant get in my suff and i cant even unlock it
HELP!!!

See if this Support Article offers any assistance for your issue...
Unable to Update or Restore
http://support.apple.com/kb/HT1808

I have an iPhone 4s that i have been using and have alot of new contacts, on my itunes i have registered an old iphone that i dont use i want to sync my contacts from the iPhone 4s but i cannot get past the page where it introduces you to your new iPhone

I have an iPhone 4s that i have been using and have alot of new contacts, on my itunes i have registered an old iphone that i dont use i want to sync my contacts from the iPhone 4s but i cannot get past the page where it introduces you to your new iPhone

When you see the old number come up in the suggested choices look for a blue arrow to the right of the Contact. Tap the blue arrow and then tap Remove from Recents.

I have an old iMac version 10. 4.11 and I have the iPhone 3GS which I cannot upgrade the latest applications I want to buy the iPhone 4S but I need to back up all the information on my iMac and move it to a different computer contacts songs etc which is t

I have an old iMac version 10. 4.11 and I have the iPhone 3GS which I cannot upgrade the latest applications I want to buy the iPhone 4S but I need to back up all the information on my iMac and move it to a different computer contacts songs etc which is the easiest way to do this

Glenn,
I tried upgrading to leopard, even bought the software and brought it home but it wouldn't let me. So i went back to apple, gave them the specifications of the machine and been told my machine is simply too old for leopard. This is incredible to me because it really isn't THAT old (i think just a little over 6 years maybe) and yet i'm left out on the curb when it comes to using newer apple products. I understand technology moves on but the mindset that i am supposed to dump a perfectly working machine after a couple of years or face not being able to use any other apple product is counter to what thought apple was about.

HT201335 I have a 2012 MacBook Pro and a brand new Apple TV, therefore I know I have the software needed, but I cannot get my AirPlay Mirroring icon to pop-up. What do I do?

I have a 2012 MacBook Pro and a brand new Apple TV, therefore I know I have the software needed, but I cannot get my AirPlay Mirroring icon to pop-up. What do I do?

Is your Mac up to date (10.8.2) ?
Is your Apple TV up to date (5.2) ?
http://support.apple.com/kb/HT5404
http://support.apple.com/kb/TS4215

My kids have given me a second hand ipad 1st gen MC497B/A ipad 3G 64GB- GBR and I cannot get ANY apps even free ones as says I must have V6 Surely this device is not so old I can't get any apps Plea tell a novice what to do as no free Apple support!

I am the proud owner of a first gen ipad given to me for Easter by my kids and we cannot get any apps even freebies as says I must have V6 but now idea how to upgrade my ipad! i would be very grateful for simple instructions as to how to get apps ASAP And I have no idea what operating system I have
Many thanks a VERYNovice ipadder

The iPad 1 can be updated to iOS 5.1.1. You can see what level you are running in Settings > General > About > Version.
If you are not at iOS 5.1.1 and if you are have iOS 4 (or earlier) there is no Software Update in Settings. That feature was first added in iOS 5.
To update you will have to connect your iPad to iTunes on a computer (preferably the one you sync with and backup to).
See here: http://support.apple.com/kb/HT4972
If you are on level 5 but not at 5.1.1 you can update to 5.1.1 using Settings > General > Software Update.
There are still many Apps which will run on iOS 5. Also, some developers have older levels still available for the iPad 1.

I have an iPhone 5 unlocked but cannot get a payg nano sim for Vodafone uk. Any suggestions ?

I have an iPhone 5 unlocked but cannot get a payg nano sim for Vodafone uk. Any suggestions ?

If Vodafone does not provide a nano-SIM card, there are no suggestions. Not only is the nano-SIM card smaller, it is also thinner, so cutting a micro-SIM card down to size wouldn't be enough to fit.

Hi- I have an IPhone 4 that I cannot get to power up and get the main desktop back on. Do you have any recommendations to get this product fixed?

Hi-
I have an IPhone 4 that I cannot power up and get to the main desktop screen. Is there any suggestions on how to get this fixed?
Thank you-

do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

When i open my itunes on the computer, none of my purcheses appear and I cannot get my itunes to download on my iphone, any suggestions??

When I open my itunes on the computer, none of my purcheses appear, and I also cannot get my itunes to download onto my iphone, any suggestions??

Have you tried to click on "repair" and then try to uninstall the component?

I cannot update my payment info and therefore cannot get any apps that I want....WHY? I've sat on the phone on 2 different days (literally) and they cannot help me. THe info I have from the bank is exactly the way it is on the NO TUNES account

I spent 2 days waiting and being transferred from dept to dept and they say its the banks fault......I have the info right in front of me and I entered the new infor just like its on the bill. I really and fed up with the fact that apple comes out with a new phone and makes all the others useless with these BIG downloads that use up all of your storage and then it gets to where you can't even get any updates....and now this. All I want is an app that is worth $2.99

Have you tried selecting 'none' on the payment details screen, exiting it, and then tried going back in and re-tried entering the card's details ? If you leave it as 'none' then you should be able to download app updates, and (depending upon your country) you might be able to get iTunes gift cards and use them as your payment method.

I don't have the product box, thus I don't have the serial number. I cannot get hold of a warm body at Adobe or even an real onlline contact link. How am i supposed to find the correct serial number to install my original Photoshop Elements 12 product ?

HELP. where do I get a serial number if I no longer have the product box (oops) and I still need to install the software. Is a human even working at Adobe? Do they ever look at email? I can't be the only person with this problem.

Here is a link to a page with options to help make contact (see chat and phone options down the page):
http://helpx.adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing- activation_stillNeedHelp
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

I was looking at my friends fb and noticed that she has an app called zoosk so being nosey I clicked on it and pressed save..now it is on the front of my App Store and I am not joining but I cannot remove it and therefore cannot get any apps up....please

How do I get zoosk app off the front of my App Store......I am not a member and do not wish to be but it will not go away and it is stopping me from getting more apps....help

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

Syncing removed apps and settings cannot get some apps, settings and scores back

When syncing with iTunes 10.1.1 it removed apps after backup and sync, I lost settings , apps and scores
Tried restore did not work. Using W7

No significant changes to PC, upgrades to newer version of iTunes and patches to OS. No warning about apps being removed, most apps are re- installed by dragging from iTunes back to phone but lost strings and scores also one app from big fish games seems to think I have not purchased full version
Thanks

I have purchased Mountain Lion to correct the gray cursor square problem, and I cannot get Mountain lion to download

I purchased Mountain Lion from 10.7.5 on my Imac to correct the gray cursor square problem, now Mountain Lion will not fully download. Any recommendations?

Upgrading to a newer OS X does not often correct pre existing problems. MIght be a disk space issue, or the startup disk needs repairing.
Make sure there's enough free space on the startup disk.
Control click the MacintoshHD icon on your Desktop then click Get Info.
In the Get Info pane you will see: Capacity & Available
Make sure there's at least 15% available disk space.
For the gray cursor issuee, startup your Mac in Safe Mode
A Safe Mode boot takes longer then a normal boot so be patient. Once you are in Safe Mode, click Restart from the Apple menu.
If that didn't help the cursor issue, launch Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk
If Disk Utility reports errors, since v10.7 Lion is the currently installed OS, restart your Mac while holding down the Command + R keys so you can access OS X: About OS X Recovery.
From there you can access the built in utilities to repair the startup disk.
message edited by: cs

I have the iPhone 4S and I cannot get my apps to download. I will click free then install and then it will ask for my password. Once I enter my password correctly it will verify my password an then it won't do anything. what should I do?

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