I have the iPhone 5c, and earlier the black part of the screen lifted up from the white part, I was able to snap it back down. But is that normal? I'm a first time iPhone user so I'm freaking out!
I would really appreciate accurate answers to my questions!
No, that is not normal.
The iPhone is still under warranty. Take it to an Apple Store or Authorized Apple Service Center and let them look at it and advise you about the next steps.
Similar Messages
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I have just bought iphone 4 and when I make calls i don't hear anything from the headset excep when i plug in the headphones or turn on speaker ?
I have the same problem. It only started a few days ago. When I make or receive calls I have to use speaker otherwise I can't hear a thing. I'm also pretty sure that when I try to make calls without the speaker turned on, it doesn't actually dial, but the display says it has.
I've tried restoring from a backup with no luck. I'm reluctant to restore as a new phone as it's such a pain. -
I want to buy from the iTunes Store, and I can not why?, I want to buy from the iTunes Store, and I can not why?
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know why.
What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
I got a new iPhone 5s and I am unable to connect to my home wifi (through Comcast/Xfinity) network. I was able to with my 4s with no problems but with my new 5s, I just get that a message that says "Unable to connect to network [network name]" Thoughts on how to connect to the wifi network? My laptop is connected and using the wifi just fine.
I see the following instruction:
Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
However when I get there I am offered a screen which states "Enter Passcode", and have no clue as to what this should be given I never had to set this in the first place.
It expects 4 digit code, so any ideas? -
the title is my question and problem
And Now my phone is stuck on setting and it wont let me go to home page. its not frozen but it just wont let me go to home page or go any where else. Please Help ME!!!!
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I have a new laptop, and I do not know how to put my iTune from the old computer to my laptop
I am trying to put my itunes on my new laptop, but I do not know how. Please help.
Plug them in.
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I have an older iPhone (3gs) and need to upgrade to a newer phone (4S). I need to get my NOTES, CALENDAR, CONTACTS, PICTURES, etc backed up on iTunes so I can get that data loaded onto the new phone. But not sure how to do that. When I open iTunes it has a button that say "Back Up iPhone", but I'm not sure what that does. When I go into the sync options it say I have another user account and asks me if I want to merge of replace. I'm assuming it's trying to tell me I have an older iTunes Library, but don't know that. Geez, maybe people over 60 shouldn't have iPhones, iTunes just bafles me.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
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Hopefully someone can help.... I have an Iphone 5 and want to create a music video playlist on my phone so then i can play through my apple tv... but when i make a playlist in itunes and try to add it over to my iphone it wont let me sync the playlist...? I have already added the music videos to my iphone so that is not the problem.... i cant seem to figure out how to make a playlist for them... IE: to make the videos play consecutively in the order i want without stopping after each video and gong back to the list.... this is what i have had to resort to make it work....what i want to do....is be able to make a playlist of videos on my iphone 5....take my apple tv to friends houses and with wifi....set up apple tv and play videos at the party and not have to stand by with the remote and find a new video to play stopping the music between the songs/videos....very annoying....and have spent over 4 hours one day and an hour and a half today on the phone today with a sr. advisor with apple and they have no clue.... this seems sooooo simple.... please somebody that really knows how to do this....i will be indebted forever...............
MikeThank you for replying. Yes I deleted the old email address..
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i think things would have been better without this icloud mess......
someone help me like it again.
1). i have more than 1 account set up with icloud. so i deleted 1 account from the settings on my iphone to try and switch to the other account and everything became a huge mess. (on my iphone i LOST some of my contacts, all of my reminders are gone, and nothing is showing up on the ical on my iphone, and only some notes are showing).......
2). everything is still shown on my macbook pro.... but when i tired to go and sync it..... nothing is transfering to my phone........
3). when i log into the 2 icloud accounts i have with icloud(.com) nothing is showing up in there also......
whats is going on..... this is a huge mess for me. i want to go back the way is was like 1-2 years ago. when you can just sync things from the computer to the phone and not have to go through icloud....... ive been struggling with icloud but today just me hate it to the max.
ANY HELP ON HOW I CAN FIX ALL OF THIS.....
THANK YOU VERY MUCH!the version im using is 10.7.5
im not sure what you mean by you second statement. when i open those application on my macbook its on my macbook but when i sign into icloud. i have those option selected.
maybe my problem is im using the wrong ID...... lol.
is there away you can delete or change icloud accounts/ ID's??? -
My wife and I each have an apple ID and share one macbook pro. Is it possible to use the iCloud on our shared macbook pro and our two separate iPhone 5's and not get each others information confused?
Once you setup your wife's account you can enable fast user switching to make it easy to switch accounts:
OT -
i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.
Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5 or Later
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
My iPhone 4s is dark, this is the second time. The first time I was able to get it back up and running by plugging it into my PC. However this time it has been plugged in for an hour or more and nothing. There was still at least 70% charge left on it when it went dead. I have pressed the sleep and start button separately and together. It said that I did not have much space left this morning so I deleted Apps and photos but there was still space. Just two days ago it was losing power even though it still 55% charge left so I plugged it in and it seemed to gain power. Any suggestions on the problem?
Sounds like faulty battery. Make Genius reservation and take to Apple for quick (minutes) free battery diagnostic testing. If you have Warranty or AppleCare the problem will be covered.
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I have Mac itunes and a touch 2G. My wife has Win7 and touch 4G (both iOS 4.2.1). She got a new iphone, I now have her touch 4G, and am trying to sync it to my Mac itunes. The music and videos sync to the 4G, but apps & podcast will not. All are checked to sync. During sync, it gets to "determining apps to sync" then immediately goes to "finished syncing". No apps or podcasts from my Mac itunes are on the touch 4G.
You can only sync to one iTunes library but you can manage music and videos among different computer/libraries.
It appears that you are trying to sync with a different library.
- If you want to make the Mac you syncing computer:
--- Connect the iPod to the computer and make a backup by:
iOS: How to back up
--- Restore the iPod from that backup. Note that synced media like apps and music are not in included in the backup. -
I have a iPhone 4 and all of a sudden when I answer a phone call the person on the other end can't hear me ???? I can hear them , so I've had to put it on speaker for all my calls - ? Any tips on how to get it back to being able to speak normally
Morning Lupoipia,
Thanks for using Apple Support Communities.
If you can't be heard by someone who is calling, take a look at this article:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Best of luck,
Mario -
I have an Iphone 3gs and cannot send text messages to my wife. She is the only person that I cannot send or receive text messages from. Does anyone know how to correct this?
We both have AT&T service. She has an Iphone 4s, I have the 3gs.
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