I have the new iphone 4s. I thought we got iWork for free? How do we get it? The app store wants $$!
I bought the iphone 4s. I switched from mobile me to icloud. I thought we got iwork for free with the new software. How do we get it for free?
The only "free" iWork apps are updates for previously purchased iWork apps to make them iOS 5 compatible.
Similar Messages
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I downloaded ios6 on my iphone 4s. Now, to sync to itunes I need the new version of itunes. In order to download the new version of itunes, I need a newer OS. I am fine with downloading a new OS, but it says to download through the app store. My computer doesn;t currently have the app store. What should I do?
In order to get the App Store you must be running OS X Snow Leopard 10.6.8
To get there you must upgrade to Snow Leopard 10.6 which requires an install DVD
You can call Apple and ask them for the install DVD. It will cost $19.95 plus shipping
Once you have upgraded your Mac to Snow Leopard then you need to update it to 10.6.8
Then you will have the App Store you need
Backup first before you start any of the upgrade
Allan -
I have a new iPhone 5c and it keeps asking me for my voicemail password. Is this where I begin the voicemail set-up?
Usually, the default voicemail password is your telephone number.
Contact your cell provider. -
I have a new iphone. My sister now has my old Itouch. I keep getting her notes and mine are deleted - even without syncing!! We now have separate Apple Ids. Anyone know what can prevent this???
make sure the itouch does not have your apple id in the Settings>icloud menu. It is completely different from the App Store.
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The App Store want allow me to download new apps because I have not set up security questions.But I share an iTunes account with my friend. So if I set up the questions will my friend have to use and answer the same thing?
They will have to be answered the first time when purchasing from a new computer or device.
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I have a 2006 iMac that I've upgraded to each new os as they came out. I just wiped it (for the kids to use, I have a new iMac with Mavericks) and reintalled Tiger from the original discs. I want to get it back to Lion - which I purchased from the Mac App Store. But Tiger doesn't have the App Store and I don't have the discs anymore from the intermediate versions. I tried downloading Lion from the new iMac but it's not available...
Any ideas?To get to the App Store, you need to upgrade the Tiger machine to Snow Leopard.
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I just got an ipad (retina display) as a gift. But unfortunately it doesn't have the App Store application installed. How to imstall it. Then i asked the IT to help me to find the solutions. They asked me to RESET the ipad. I tried to reset the ipad but it request 4 letters of password which i'm puzzled coz i don't even create any password yet in this ipad. So how to get the password? Can some one help me to solve this problems. Thanks.
Your best bet is to contact Apple. Those conditions should not occur with a new unit.
I do suggest that you read Chapters 1, 2, and 3.
If you wish to troubleshoot on your own...
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
/message/20157737/edit -
I need the new software to download the new itunes but i dont have the app store on my computer. How do I get it and how do I download the new software?
It sounds to me like you may be running OSX 10.5. Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
If you are running OSX 10.5 you will have to upgrade to 10.6 by buying a Snow Leopard DVD from Apple phone sales.
MacBook upgrade possibilities - https://discussions.apple.com/message/19577869 - "The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard. The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion. The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion."
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store. -
I am currently using OS X and need to update to 10.5 in order to upgrade and/or update softwares. I do not have the APP store option....I cannot even download Itunes. Any thoughts
You don't need 10.5. Skip it and buy a Mac OS X 10.6 DVD.
(73325) -
By synching our computer and tablet together with our new iphone, we lost all our critical calendar data. How do we get it back? The help info, HT4901, was the closest info from the Help pages but it assumed we were already on icloud and had simply disconnected our calendar from icloud. Actually, we were simply trying to synch our devices by signing up with icloud for the first time, so it seems our calendar never had a chance to get uploaded. In any case, how do you reconnect / re-access a calendar on icloud?
If your calendar does not appear on icloud.com it never uploaded to iCloud. If it is no longer on your computer you would have to restore it from a backup source such as Time Machine to restore it.
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I have a used Iphone with someone elses email on it for itunes, how do i remove it and put my account there
It is an Iphone 4If you go to settings- store - click on the ID and sign out. Then you can put in your apple id.
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My iPad 2 doesn't have the app store I have looked in everything, reset the home screen and the restrictions is off but I still can't find it.
If you got the iPad from your school, and the Installing Apps restriction is 'off' but greyed out (as you 've said here https://discussions.apple.com/message/16137325#16137325) so that the App Store app is hidden, then it's likely that your school has set the restriction - you will need to ask them to remove the restriction for you.
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my friends mac book pro never got an upgrde that allowed her to have the app store on her dock, now I can't help her to upgrade to OSX mountain lion... any ideas on how to do this?? it's driving me crazy!
Bad choice, since the cost is exorbitant. Snow Leopard ($29 USD) is available from its online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.]
Additionally, you can get a MAS redemption code via the same route. See https://discussions.apple.com/thread/4140947?tstart=0 for details. -
I have dont have the app store application...how do i get it?
I don not have the app store on my dock. looking to upgrade to moutain lion from the snowleopard but cannot because i dont have the app store. How do i go about this?
I said:
If you have 10.6, but something lower than 10.6.6, you can run a simple Software Update.
But since you DON'T have 10.6, you will need to call Apple and order it. Good luck.
I should also add, you might consider upgrading to something even later (but you will still need 10.6 first), since not all App Store applications support 10.6, but may support 10.7 or 10.8. -
when I try to upgrade final cut pro x, the app store wants me to buy a new version, why?
Item
Artist
Type
Unit Price
O Brother, Where Art Thou? (Soundtrack from the Motion Picture)
Write a Review Report a Problem
Various Artists
Playlist
$5.29
Final Cut Pro, v10.0, Seller: Apple Inc. (4+)
Report a Problem
Apple®
App
$299.99
Subtotal:
$305.28
Tax:
$24.73
Order Total:
$330.01
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