I have the old skool Monster car cable--i tune in the channel on the Monster cable and my old iPod plays. I bought the adapter for Lightning to accommodate the new iPod i just bought. But it won't play. ***?

It could just be a compatibility issue. Have you tried resetting the Nano with everything connected to see if that makes a difference?
To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
B-rock

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HT2688 my daughter wants to move some of her music she bought on itunes for her shuffle to her new ipod touch. how do i get this done?

my daughter wants to move some of her music she bought on itunes for her shuffle to her new ipod touch. how do i get this going?

The music should still be in her iTunes Library - the one she uses to put music on the Shuffle. Simply connect the new iPod to that iTunes library, make the choices she wants for syncing the music to the iPod (which I guess, may now include putting all her music onto the iPod, since it has more storage capacity) and press Sync.
Future Syncs with that Library will cause any changes of the Library to be copied to the iPod. Note that music is (or should be) copied to the iPod, not moved. There are two reasons for having the music in the Library:
makes it easier to put the music onto a newer iPod, such as now;
if or when the iPod needs a Restore, which will delete everything from the iPod, you will need to copy "the Library" back onto the same iPod.

I have created some music tracks as aiff files which I want to load onto my iPod Shuffle 4th Generation, but it won't play them - it just bleeps at me. I have changed them to AAC which works - what settings do I need to use to make aiffs work?

I have created some music tracks as aiff files which I want to load onto my iPod Shuffle 4th Generation, but it won't play them - it just bleeps at me. I have changed them to AAC which works but would rather use aiffs. Can anyone tell me what settings do I need to use to make aiffs work? The info on the iPod says that it accepts aiff files!!

I have created some music tracks as aiff files which I want to load onto my iPod Shuffle 4th Generation, but it won't play them - it just bleeps at me. I have changed them to AAC which works but would rather use aiffs. Can anyone tell me what settings do I need to use to make aiffs work? The info on the iPod says that it accepts aiff files!!

My ipod touch 3,5 gen have the 4.2.1 softwear version and need to update to 4.3 so I can run my app Numbers that I've just bought yesterday but it doesn't update automatically. I'm in Portugal. What can I do to solve This?

My ipod touch 3,5 gen works on 4.2.1 softwear version and need to update to 4.3 so I can run my app Numbers that I've just bought yesterday.It doesn't update automatically. I'm in Portugal. What can I do to solve this?

What model iPod do you have? A 2G only can go to 4.2.1. The 3G and 4G can go to the latest. 4.3.3. Identify your iPod here:
Identifying iPod models
What computer OS and version do you have? What version of iTunes is installed?

I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work?

I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work? I know that my iPod should take music videos because there is a pre-made playlist called "Music videos". Can anyone help me please????

You can sync the music videos, but they won't play on your 6G Nano, because it does not support video playback. Sorry.
B-rock

So if i had lost my ipod, and i had bought the applecare for my ipod, do you think i would be able to get a new ipod since i have the applecare on it? or to get a new one would i have to give thee device in then get a new one?

so if i had lost my ipod, and i had bought the applecare for my ipod, do you think i would be able to get a new ipod since i have the applecare on it? or to get a new one would i have to give thee device in then get a new one?

Applecare has nothing to do with a lost or stolen device.
You would have to buy a new ipod.

I have downloaded a film that appears in my iTunes library, but it won't play. What can I do?

I have downloaded a film into my iTunes library which appears but it won't play. Essentially, when I click to start the film I just get a black movie screen with the control console, but no film. What can I do as I don't want to delete it and download it again at additional cost?
Thanks in advance.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I have iphone 4s and just bought an ebook for ibook, trouble is the font is so tiny I can't read it and the font sizer is not working? Please help!

Hi, I have the iphone 4s and just bought an ebook for ibook, trouble is the font is so tiny I can't read it and the font sizer is not working? Please help!

Hello Glittergirl68,
Thank you for using Apple Support Communities.
It sounds like the function to reseize the Font in an iBook is not functioning properly.
I recommend a few things here. First close all the apps that are running in the background:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have done that, restart the phone, and try again.
If the issue persists, I would follow these steps from the article:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
All the very best,
Sterling

How do I transfer the music content on my old IPOD (click wheel) to Itunes in my new computer for subsequent transfer to a new IPOD

How do I transfer music on my old IPOD( click wheel) to Itunes on my new computer(Windows 8) for further transfer to a new IPOD nano

If you purchased all of the songs through itunes store, please follow these steps:
1. Open up Itunes and Click on Itunes Store
2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again.
If you didn't purchase them through Itunes, then you'll have to download software that will strip the songs from your iPod onto your computer. And here is a guide about how to transfer iPod music. Hope it helps. Feel free to email me if you need further help.
<Link Edited by Host>

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??
I haven't kept records of the songs I have paid for, and a number of songs have recently been displaying this message, making me search my computer for them. Most I have been able to find, but this one immediately "disappeared" the moment I attempted to play it after downloading...... how do I either get it back or get my money back???

How did you do this move? Unless you know what you are doing you have to move the whole, complete iTunes folder.
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

I have gotten about 4 emails with a quick time attatchment, but it won't play because it says it is in a format it can't read. Do I need to download some sort of additional software for this and if so what?

I have gotten about 4 emails (Frontier) with quick time attatchments, but it won't play them. I just get a mesage saying it can't read it in the current format. Do I need to download additional software and if so what?

You might try adding Perian. It can help QT play a with a wide variety of formats.

HT1476 I bought an adapter for my itouch 5 so that i won't need a computer to charge my itouch gen5 - however, i noticed that it was acting up in such a way that i was having difficulty swiping the screen and even tapping the icons.

I bought an adapter for my itouch 5 so that i won't need a computer to charge my itouch gen5 - however, i noticed that it was acting up in such a way that i was having difficulty swiping the screen and even tapping the icons. Is the only option for charging is the USB charger/connector? Or is there a specific device that I should use?

iPhone 5 and the 5th gen iPod touches are having this problem without a charger, and will probably be fixed in the 6.1 update. See http://www.imore.com/iphone-5-touchscreen-behaving-badly-under-multiple-rapid-sw ipes

My project in imovie says source unavailable after I moved the events to the backup drive. It is connected and shows up in the events library. I can see the pictures but they won't play without the source. What do I do.

My project in imovie says source unavailable after I moved the events to the backup drive. It is connected and shows up in the events library. I can see the pictures but they won't play without the source. What do I do.

I moved it because I did not have room on my hard drive to import my latest video. I take videos my grandkids basketball games then edit them as projects. I don't have room to move the whole events library back to my hard drive. Can I move part of it at a time.
I filled up my 1 TB back up drive so got a 3TB to move my video projects to. Do I have to move both the i photo videos and the projects to the 3 TB drive together some how. When can I delete them off the hard drive .
I moved all the i photo library to the 3 TB drive and deleted them out of i photo. That is 87 GB which I don't have room for on my hard drive.
I think when I use the export movie to my hard drive it works but will I still be able to edit it later if I want. Is it best to do quick time or i tunes if I use the export feature.

HT1689 I purchased TV shows, I was billed for them, but they won't play on my Macbook because it says they are a certain HD that doesn't work - I am trying to find a way to return the shows or buy them in the right format

I purchased TV shows, I was billed for them, but they won't play on my Macbook because it says they are a certain HD that doesn't work - I am trying to find a way to return the shows or buy them in the right format

I am using MAC OSx 10.5.8 (9L31a) as my operation system. The TV says "No signal. Check connected device's power, cable connection and source selection." Seems to me that that goes in hand with what the Samsung tech said about the Mac needing to be forces to use the external display. But how do I do that?

Bought audiobook, plays on computer,but not on my touch.It shows it in audiobooks but it won't play.any suggestions on how to fix this? Thanks!

Bought audiobook in iTunes store, can play it on my computer, but not my touch. It shows up in my audio book file under music but it won't play. Any suggestions on how to fix this? (I tried making it into a playlist but when I synced it, it don't show up on the Touch)

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I have the old skool Monster car cable--i tune in the channel on the Monster cable and my old iPod plays. I bought the adapter for Lightning to accommodate the new iPod i just bought. But it won't play. ***?

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