I have the orginal iPad I have noticed this year that my email contact address keep being deleted any ideas on what's going on don't happen on iPhone only iPad

Question

Hi I have the orginal iPad ,,,and had software updates done on both iPhone & iPad ,one thing I noticed everytime I hook my iPad & iPhone up to iTunes update software or upgrades I seem to loose very important emails from both iPhone & iPad ,,,so that's one issue that apple could not explain causes ,,the other problem is recently this year I noticed that I will email my friends then a couple of weeks later go to email same friends email address are felted from my contacts ,this is happening a lot now ,,but not on iPhone only iPad ,any ideas ,,,I knew to forum so any help appreciated ,,,

Answer 1

Emails are not included with the backup for each device. If the account is an Exchange or IMAP account, all server stored mailboxes and the messages within remain on the server. If a POP account, if received messages remain on the server the messages will be re-downloaded. If no longer available on the server, this has nothing to do with updating the iPhone or iPad.
Are you syncing contacts with a supported address book app on your computer or over the air with an email account that supports syncing contacts over the air? Not a good idea to depend on a portable device alone for contacts. Although contacts are included with the backup for each device, so is a significant amount of other data. If something goes wrong with the device's backup in regards to this data and you aren't syncing contacts direct with a supported address book app on your computer or over the air with an email account that supports it, your contacts can be lost. Not to mention if either device or both devices are lost or stolen.