I have the original cd for acrobat 8 pro. It was installed on a previous computer that melted down. Now I cannot get it to reinstall on my replacement desktop.
There doesn't seem to be any valid or capable help from Adobe support to fix this. I was on a chat with a supposed Adobe tech for 50 minutes and we were still at "Hi How Are You?" This is not what I call good customer support. When it was obvious this person (probably offshore somewhere) was completely inept at helping me he told me that the "experts" on the adobe forum could fix this problem. I'm not only frustrated but lack confidence this is where to get the answers I need to get this product working again.
The case number for those of you associated with Adobe is: Your case number: 0215287205
Similar Messages
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Inserted a new hard drive into my Mac Boo Pro 2008 15 inch and don't have the original disks. Wondering if there was a way to purchase them from Apple or if I buy them off ebay will they work? Also its A Macbook Pro 2008 15 inch glossy with 2GB of Ram the serial number is worn off what kind OS do I need?
Wondering if there was a way to purchase them from Apple
Yes. Contact Apple Support using one of the options in the Contact Us below. You will need your MBP's serial number and payment method for a nominal fee. If the exterior serial number is illegible look elsewhere for it: MacBook Pro: How to find the serial number
or if I buy them off ebay will they work?
Probably not. Grey discs are system-specific and will work only for the exact model MBP with which they shipped. It's likely that Apple will charge you less money, and it will be guaranteed to work. -
Have the original disc for Photoshop Elements #11 but lost the serial number. [was: Janakhi Singh]
Have the original disc for my Adobe Photoshop #11 but lost the serial number and urgently need same, in order to sign into my program account. Need some information?
Do you mean Photoshop Elements 11 or Photoshop CSx/11.x.x ?
How did you purchase “Photoshop #11”?
If you installed and registered your software at some point in the past, then your serial number should be online at www.adobe.com in the My Account area that lists registered products.
If you purchased your software from Adobe.com as a download then there may be an order receipt in your order history in my My Account area that could have your serial number.
If you purchased PS from a retail store then perhaps they have something that would help you.
Adobe is not in a position to give away software so merely asserting that you have a disc (which contains something that could also easily be downloaded for free) probably isn’t going to be enough. Do you have the box or the receipt? -
If I already have the unlock key for Quicktime pro on my Mac , does Apple gouge me for the full price to get the key to open quicktime Pro on my windows laptop ?
Here is an excerpt from the license agreement:
2. Permitted License Uses and Restrictions. This License allows you to install and use one copy of the Apple Software on a single computer at a time. This License does not allow the Apple Software to exist on more than one computer at a time, and you may not make the Apple Software available over a network where it could be used by multiple computers at the same time.
You can download the entire SLA here:
http://www.apple.com/legal/sla/
So, it appears that you will need to purchase another copy of it if you want to install it on another computer. -
I have the latest update for Logic Pro 9.1.8, but also have in Applications a previous version of LP 9.0.2. Can I trash it? It has the circle with diagonal over the icon.
Yes, you can trash it - presumably the symbol that you can see is showing you that it won't run on your machine, anyway. I usually keep the previous version when I do an update in case of any problem (at least you can test if its the latest version that's responsible) but that doesn't apply here.
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Anyone have the original software for audigy 4 pro....please help
i?m a frustrated swede without software.... : ) can anybody lay up the original software for audigy 4 pro for downloading...i have lost mine and to get it somewhere else seems impossible...so please ...help me...my email is [email][email protected]][email protected][/url]
if anyone want to mail me!Problem solved by someone on another Apple forum.
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I have the original iPad- about 18 mod old. I tried to download an etool program and it required iflashplayer. My iPad wouldn't do it. I went to the apple store and they told me to update my software to iOS 5.1.1 which I did . Now none of the apps I had installed prior to this work. The icons are still on my screen but when you touch them, it just blinks and nothing happens..like the screen is frozen. How do I restore all of these apps and favorites that I had on prior to this update? Please speak in very non- tech terms if possible. I am VERY low tech unfortunately!
Welcome to Apple Communities
You must use iTunes. Connect your device to your computer, open iTunes, select your device in the sidebar and press Restore. Then, you can restore your device from a backup, and sync the device with iTunes to transfer your files to it pressing Sync button -
My ipad air was bought and activated AFTER September 1st (activated December 25th) and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, These apps had to be deleted as I needed to update them. Now I cannot get the free version on my ipad. I have searched the internet to see if there is a solution, and I found a few but unfortunately none have worked. I desperately need these apps as my iPad is used for school. Is this an issue I should take up with the apple support centre or something? Please help! Thanks
How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
Cheers, Tom -
Hello,
I purchased Acrobat Pro XI online and received a receipt by e-mail. When I went to download it, I was unable to complete the process because I was not provided with a serial number. I followed the instructions to obtain one on the website, however I still could not obtain one! A message immediately pops up indicating I am not recognized. My husband switched from Verizon Fios Cat-5 to a Coax cable for our internet connection between my purchase and my attempt to obtain the serial number. Could this have made the difference? Either way, what do I do? It is extremely frustrating! I need to use the software and I have not been able to for the last two days even though I am paying for it! Please help!
JenniferI purchased a subscription
On Sun, Jan 11, 2015 at 4:09 PM, Test Screen Name <[email protected]> -
I was just given a "new" serial number for my Acrobat Pro 8, but it is the same number as the one I got from the
Adobe site-- and does not work. How can I use a program I paid for without buying Pro 11 brand new?What message do you get, exactly? (Please don't include the serial itself).
Is this using the original CD that came with the Acrobat 8 product?
Does it say anything about a "qualifying product"? -
Who messed with the printer dialogue for Acrobat Pro 10.1.2??
We have several printers installed on each computer. When I print manuals that a client has ordered I have to switch between several ways to print all the time (we print all manuals on demand as we sell them). Here are the printers we have installed:
Printing on one side, A4
Printing on both sides, A4 (duplex long edge)
Printing on one side, A4, landscape orientation with staple to the left, slanted
Printing on one side, A4, portrait orientation with staple to the left, slanted
Booklet printing (on A3)
With the upgrade to 10.1.2 Acrobat totally ignores our printer settings when it comes to duplex printing. With the new version of Acrobat, you can find that setting when you open the printer dialogue on the first page, and it doesn't matter what the setting for the printer says, it's that check on the first page that counts.
Who came up with that "briliant" idea? Now I have to check and uncheck and open the properties for each print job, and that's very time consuming. I don't know how much paper I've had to throw away the last couple of days due to this.
And when we are talking printer dialogues, can't someone at Adobe fix that the "fit to page" or whatever it's called in English are back to None when you close Acrobat? It's so idiotic that, if you change to "fit to page", it stays there until you choose otherwise. It doesn't matter if you close the program. I would have liked it to be for one printer job only, but if you can't get that, at least that it goes back to None when you close the program. This is not a new "feature", but an old irritating function that soon gives me an ulcer...
Lena, SwedenYes, we find it diabolical, we will have to retrain everybody (again) and we have not yet worked it all out - I agree with Lena from Sweden, and what happened to "auto rotate and CENTER" empahsis on center !
We do exactly the same type of work here and are flummoxed by the unheralded changes without much forethought for us production print on demand printers who must use acrobat on a minute by minute basis.
We are still working this out - not much of an improved dialog in my opinion. -
This is the error message I get:
- 0 fatal error(s), 3 error(s)
----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
ERROR: Error 1921.Service Print Spooler (Spooler) could not be stopped. Verify that you have sufficient privileges to stop system services.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1921.Service Print Spooler (Spooler) could not be stopped. Verify that you have sufficient privileges to stop system services.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603the 2nd file can only be installed on acrobat 9.1.0 pro extended.
what version do you have (click help>about)?
and what link did you use to get AcroProExUpd910_all_incr? -
as above
Hi audiopaster, that sounds like a lingering sound from another window. Is Firefox completely closed when the audio continues as well?
What I will do is look around and let you know what I see, as I try to reproduce this. However I may need your help to troubleshoot.
Since this is a java game, all java applications running in the browser are allowed through the parameters in the Java Console [http://www.java.com/en/download/help/jcp_security.xml#control%20panel Finding Java Console]
In the console look for the Java section and when you hear the audio continuing to place click View to see what is running. Aldo check the General > Java Cache Viewer, is there a temporary audio file there?
Also what version of java is installed? I did not see any when I tested.
It looks like pogo games do not support Linux [http://help.ea.com/en/article/supported-browsers-for-pogo/#2]
So I looked on stack overflow and found [http://stackoverflow.com/questions/6259077/playing-game-music-in-java-how-to-stop-the-stream-of-data] that certain Audio implementations of java will not terminate on exit is because there may not be a call to stop audio.
This makes me wonder if there is a cookie or session that is still going after you navigate away, this sounds really silly though. Please try to clear your cache if this continues. I will ask on irc with more info as well. -
I have UI which uploads the file in multiprt file transfer in chuncks(blob file) .It was working fine in previous version of firefox when we send 10mb chuncks for each ajax calls .But now in latest version firefox ,Its get rejected for 10mb chuncks through each call but allowing only 4kb to be send for each call.Could you guys help me .I also tried with the (Application/octectstream) .It is also working fine in all browsers.
hi Sivasathy, support.mozilla.org is intended for end-user support. if you have a question regarding web development please refer to [[Where to go for developer support]] instead. thank you for your understanding!
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Don't have the original DVD for my laptop
I need to purchase installing DVD for my MacBook Pro a1286
Contact Apple Customer Service and have your MBP serial number ready (on the bottom of the case). There is a charge.
Ciao.
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