I have the photography CC, and Lightroom is suddenly gone. When I try to reinstall it, I get this message: "The download appears corrupted."

https://support.mozilla.com/en-US/kb/Firefox%20hangs <br />See '''hang-at-exit'''

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I had a new hard drive fitted to my imac and restored it from my time machine back when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

I had a new hard drive fitted to my imac and restored it from my time machine back up on an external hard drive when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!

I have downloaded an update to Firefox, but when I try to load it I get this message, "The operation cannot be completed because you do not have sufficient privileges for some of the items" and I have no idea what it is talking about or how to change it.

The previous version of Firefox is still on and operational. I get this message when I try to drag the Firefox icon to the application file icon. Since this is my computer, and I am the administrator, I don't know what privileges I lack, or on which items. If there is a way to correct this I would like to do so and activate the new version. It looks like the new version is 7.0.1 for Mac OS. This happens everytime I try to load the new version by dragging the icon.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

When I try to update itunes, I get this message "the feature you are trying to use is on a network resource that is unavailable how do I solve this problem?

I am having a problem updating my iTunes. I get a message that says "the feature you are trying to use is on a network resource that is unavailable. Can anyone tell me how to uninstall iTunes?
I get this message either when I download a new iTunes or try to uninstall it. I am using Windows 7 64.
Thanks

I get a message that says "the feature you are trying to use is on a network resource that is unavailable.
Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

When i try play a song i get this message " the song could not be used because your original file could not be found, would you like to locate. I tunes works on my iPad

OSX 10.9.5

I am getting this same message. I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac. Perhaps they did not transfer something critical? I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle.
I have the same issues with my downloaded movies but my apps all seem to be fine.
Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices. But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file.
Should I get new geeks to locate these files on my old mini-mac?

TS1717 When I try to open iTunes I get this message; The iTunes Library.itl cannot be found or created. The default location for this file is in the " iTunes" folder in the "My Music" folder. I have uninstalled and re-installed EVERYTHING apple related.

iTunes used to open with no issues, then suddenly did this upon launch. So I found every file associated with apple and whiped the computer clean; reinstalled then tried to open iTunes, with fingers crossed............no luck. I am stumped and frustrated. Don't know what to do next. Can anyone help me?

Look in your Home > Music folder. There should be an iTunes folder there and it should have a number of files and folders including one called library.itl You want to guide iTunes to that file. If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

Hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone

hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone".
May you help
Thanks

Try TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
tt2

The save for the web function has stopped working in my copy of photoshop elements 12. I get this message, " The operation could not be completed. The system cannot find the path specified" Resetting preferences did not fix.

The save for the web function has stopped working in my copy of photoshop elements 12. I get this message, “ The operation could not be completed. The system cannot find the path specified” Resetting preferences did not fix.

my os is windows 7. elements 12 worked fine for many months then save for the web stopped working

HT201209 I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right

I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right! Real Geniuses in that store!

If so, then review the first link to see if you can troubleshoot your issue yourself. If that doesn't work, then contact iTunes Support via the second link below:
Invalid, inactive or illegible codes:
http://support.apple.com/kb/TS1292
Contact iTunes support here:
http://www.apple.com/support/itunes/contact/
Cheers,
GB

When I upgraded to win 7 I was told to uninstall iTunes and its helper programs. Now when I try to install it I get this message that it's not part of the original program.

When I upgraded to Windows 7 I was told to uninstall iTunes and its helper services. Now when I try to install it I get a message that says "the files I'm trying to install are not native to this program. Is this being blocked by Windows 7 security that I'm not used to. I'm not using the Windows firewall. How do I find what process is doing the blocking. Any ideas would sure help. Rex

I understand where you are coming from. I had the Ultimate Tier at one point, but I didn't watch alot of those channels so I downgraded.
Another problem with changing my tier back up to Ultimate is that I was told I would lose the discounts associated with the package I have now. The discounts won't transfer to the new package and they can't give me an equal amount of discounts with a new package. At least with the Sports Pass, it is an add on like HBO, so you can cancel at anytime with no penalties or changes to your plan.
Verizon does advertise the Sports Pass on its website. Here are the channels. The only ones I would be interested in would be beIN and ESPN Classic, since I will be losing that channel sometime in May since I only have the Extreme tier.
beIN Sports HD
CBS Sports Network
ESPN Buzzer Beater HD
ESPN Goal Line HD
ESPN Classic
HRTV
Longhorn Network (Outside of Texas)
Outdoor Channel SD/HD
Sportsman Channel
TVG
World Fishing Network SD/HD

HT1926 When I try to load Itunes I get this message: Service'Apple mobile device failed to start. verify you have sufficient priveleges to start system. Anyone know the solution?

When I try to reload Itunes I get this error message "Service' Apple Mobile Device Failed to start. Verify you have sufficient priveleges to start system. Anyone know the solution to this issue?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Discontinued my creative cloud membership, and installed Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a self standing program. What do I do?

Discontinued my creative cloud membership, uninstalled Acrobat XI, and installed a brand new, purchased version Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a free standing program, and it IS installed. What do I do?

You may need to uninstall the Cloud (not just stop using it) and then run the Cleaner to remove all vestiges... and then reinstall Acrobat
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Numbers 09 not working - I can open the program but only a few files are available, missing blank, checklist and many others. e.g when I click on a file I get this error: The document "nmbtemplate is invalid. The index.xml file is missing. help.

Please let me know what I can do to get my Numbers (iWork 09) working properly again.
Here is what is going on:
Numbers in iWork 09 not working can't access Blank, Checklist and many other files within Numbers. I can open the program but only a few files are available. When I click on the file (which also has no icon just the name of the file) this warning appears:
The document "Blank.nmbtemplate" is invalid. The index.xml file is missing.
I recently had to get a new hard drive installed and had the system upgraded and more memory put in by a Mac certified specialist recommended to me from the Apple store in Northbrook because this was the 3rd time my drive went bad but this time it was to old (I got the IMAC- in 2007) and the Apple store could no longer work on it this time so they recommended a few places that had certified Mac specialists. Since then Numbers is not working right.
I'm sure it's something simple to fix, but I've tried re installing it and that didn't work. Appreciate any help.
Thanks
AppMare

There is one way its getting fixed. Once I update my Adobe Illustrator CC to Adobe Illustrator CC 2014 it is further allowing me to go into the system folder and allocate the font to the file so that it can replace it. My only concern now is that our MAC partners who will receive these files back from us have Adobe CS6. We will down save it to CS6 but I hope they won't experience any font issues because of us using CC 2014? Any light you can shed on this?

My iPhoto app was digressed back to 9.5, not sure how I did it. I then went to time machine and restored it. Now when i try to open it, I get a message that iPhoto is on a disk and locked tells me that I don't have permisson to unlock it. Help ?

My iPhoto app was digressed back to 9.5, not sure how I did it. I went to time machine and restored. Now it wont accept my password. tells me it is locked. Can anyone help me?

Run Repair Permissions in Disk Utility and see if that helps.
If not, you can select the iPhoto Library in your Pictures folder, go File > Get Info (or Command-i), go to the bottom of the info window and set your permissions to Read & Write. On the Action menu at the bottom (the one with the gear) choose Apply to enclosed items...

When I try to access Firefox I get this message: "Firefox is already running, but is not responding. To open a new windwo, you must first close the existing Firefox process, or restart your computer."

When I click on Firefox I get a window that says: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your computer." I can't see where anything is running on firefox. I restarted the comuter and I shut down the computer. I also ran a full scan of the computer.

Sorry I am a PC user but have you seen
* [[Firefox is already running but is not responding]]
Firefox will be hanging for some reason. The quick solutions to kill the process and try again. The next step is to try to see if it will start and exit normally a couple of times, if so the problem is solved. If not the reason needs further investigation.
See [[firefox hangs]]
An immediate likely culprit after repeated problems are the duplicate session restore files, as discussed in the above KB article.

I have the photography CC, and Lightroom is suddenly gone. When I try to reinstall it, I get this message: "The download appears corrupted."

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