I have the power on and it went to a blank screen and it will not go to another screen

I have to the power on and it went straight to another screen and it is blank

Take the charger back.  It appears to be defective.

Similar Messages

  • TS3274 I have the first iPad and it will not update to IOS 6.  It is also dropping wifi.  Any ideas

    I have the first iPad and it will not update to IOS 6.  It is also dropping wifi.  Any ideas

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet
    http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I need to retrieve my quicktime movies and make them wmp compatible. I only have the QT Player and it will not allow me to export. Suggestions?

    I just have to QuickTime player and somehow the last movies I synched from my iPhone (3Gs) were done in .MOV instead of .wmp format.  I haven't had an issue with this before. It won't allow me to export and I can copy, but it will not paste into another program. I have tried the codec downloads. I'd like to refrain from purchasing Quicktime Pro if at all possible. I just want to burn these movies to DVD.
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    Two of my external drives both stopped working. One was for the original file the other was a back-up.  The movies are NOT in the library.  I just get the word downloaded next to the movie which will not activate when I try to click it on the "download previous purchases" screen.  The ones with the iCloud icons are more recent downloads.

  • HT4623 I have the IPad 1 and it will not update any IOS above the 5.1.1, it gives a message that the software is up to date.  Can I update the IOS system in the IPad 1

    I have the IPad 1 and can't update the IOS system above 5.1.1, is this correct or is there a way to update the IOS system?

    That's correct.
    (92613)

  • I have the CC photography and it will not download the CC version of Lightroom, only the Lightroom 5.

    why will my Lightroom in CC only download version 5, not the Lightroom 6?

    Hi Nancy,
    Since you have thePhotography plan, you should be able to download and install Lightroom CC 2015 from the Creative Cloud site.
    Lightroom CC is a new product rather than an update,so it will not show as an update in the Adobe Application Manager. Instead, press the  install button next to Lightroom in the Application manager.
    If you don't see "install" by Lightroom in the application manager, please first try signing out and back in: sign in and sign out of the Creative Cloud desktop app
    If you still have issues, see option 2 in this link:
    Lightroom doesn't launch or quits automatically after splash screen
    Regards,
    Pattie

  • I have the origianal iphone and it will not lit me synce ibook any clues how to

    So I down loaded some book from the istore and wanted to add them to my iphone origianal but it says it can. Is there a way I can. Please help just want to read my book any were.

    You can't read iBooks on your Original iPhone. iBooks is only compatible with iPhone, iPod touch, and iPad and requires iOS 5.0 or later.

  • My MacBook Air won't charge using the power cord and it's not the power cord that's malfunctioning. The battery is now exhausted.

    My MacBook Air won't charge using the power cord and it's not the power cord that's malfunctioning. I went to Radio Shack and tried two new cords. The battery is now dead. Any thoughts?

    Unfortunately, my battery has died as a result of not being able to charge with the power cord. Not sure what an SMC reset is but I have made an appointment to bring my laptop in to the Apple Store. Thank you for your response. Very much appreciated.
    Warm Regards,
    Carla

  • I have new iPhone 4s and music will not play I can pull my So we are totally on one water filtration system and the other one has been taken down?music up and hit the play button and it dose nothing!

    I have new iPhone 4s and music will not play I can pull my music up and hit the play button and it dose nothing!

    Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears?
    And, just out of curiosity, what doe water filtration systems have to do with this?
    Best of luck.

  • I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

    I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

    Hey there rmflint,
    It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them? 
    App Store at a glance
    http://help.apple.com/iphone/7/#/iph3dfd8c19
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • I have an iphone 4 and it will not boot. I've done everything except downgrade the firmware to 6.1.3 or 6.1.4... is this what needs to happen and if so can I please get a link to do so? thanks

    I have an iphone 4 and it will not boot. I've done everything except downgrade the firmware to 6.1.3 or 6.1.4... is this what needs to happen and if so can I please get a link to do so? thanks

    Hi JACOBfromINSIDEaLION,
    If you are unable to get your iPhone to restore, you will want to perform a restore from recovery mode, as explained in the following article:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • I have a iphone 3gs and it will not update to the IOS 5.1.1

    I have a iphone 3gs and it will not update. I have tried going to settings and it doesnt even show up the software button to check and see if I can update.  I have also tried on itunes to see if i will update and all it says is "the version iphone software (4.2.1) is the current version"
    any ideas to help?

    Post the model number. You probably have an iPhone 3G.

  • I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help

    I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help

    Sorry, yes iTunes on your computer.
    When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
    Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
    If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible.

  • Why is my location city changed by Firefox to a town I don't live in? I put in my zip code in the weather info and it will not hold it no matter what I do. This is very frustrating and never a problem in the past. IE doesn't have the problem. Help?

    Why is my location city changed by Firefox to a town I don't live in? I put in my zip code in the weather info and it will not hold it no matter what I do. This is very frustrating and never a problem in the past. IE doesn't have the problem. Can anyone help?

    1) Is it a video clip? Something you recognize?  To be clear, it's displaying at a point in your exported movie but doesn't appear at all in the sequence?
    2) What are your sequence settings?  Right-click your sequence and choose "Item Properties" to verify.

  • HI my name is Ehab Hejazeen. Im from Mapusa  goa india.i have lost my iphone some time back. i recieved it as a gift from my uncle from dubai so i dont hav the imei number and he does not work there anymore. Please track my iphone . My icloud id is jacobm

    HI my name is Ehab Hejazeen. Im from Mapusa  goa india.i have lost my iphone some time back. i recieved it as a gift from my uncle from dubai so i dont hav the imei number and he does not work there anymore. Please track my iphone . I will be waiting for your response. please help me..
    yours sincerely,
    Ehab hejazeen
    <Email Edited By Host>

    As already stated, no one but the police can help you. I suggest you follow Apple's recommendations as quickly as possible: http://support.apple.com/kb/HT5668

  • I have a iPhone 4S and it will not let me turn on the wifi. What should I do

    I have a iPhone 4S and it will not let me turn on the wifi. What should I do

    Try the suggestions here to see if they resolve your problem:
    http://support.apple.com/kb/ts1559
    If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

  • I have the iPhone 4 and it is not updating my software to iOS 5.1, how do I fix it?

    I have the iPhone 4 and it is NOT jailbroken or anything, but whenever I try to update it to iOS 5.1 it says it can't connect to a network. When I used my phone, it says there was an error. How do I get it to update?

    There are several ways to get iOS on your phone.
    In iOS 5.0+, go to Settings<General<Software Update
    Connect your phone to iTunes and select "Check for Update". It should prompt you for 5.1
    Google for a direct copy of iOS 5.1 for your phone and download it to your computer (it is downloaded from Apple servers, so don't worry about voiding warranty). Restore your phone as normal and hold down Shift (Windows) or Alt (Mac) when clicking restore to specifiy which iOS build you're putting on your phone. You would want to use the 5.1 file you downloaded)
    Can you specify the error given?

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