I have the problem with the eFax Create Account button being grayed out for my newly purchased 6525.

I have the problem with the eFax Create Account button being grayed out for my newly purchased 6525.
Can you help?

Hi Marv13, disregard my last post. The 6520 does have eFax capabilities and the support document I provided a link to needs updating. If you contact HP Cloud Services phone support they will be able to resolve this issue for you. The number and available times are posted below:
HP Cloud Services
1-855-785-2777
Hours of Operation
Monday-Friday 8am-11pm ET
Saturday 10am-6:30pm ET
Best.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

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