I have the purchase order for devices, can Apple disable the activation lock for these I-phones?

We upgraded our business phones, and send the old Iphones to a buyback program. Some of them turned out to be activation lock still ON. We cannot reach the previous users, they no longer work for us. We have the purchase orders for these devices. Can Apple unlock these devices?

I'm not sure but the following should be able to give you an answer: Apple ID: Contacting Apple for help with Apple ID account security

Similar Messages

  • HT201441 if the previous owner died, how can i get an Activation Lock for a iPhone 5

    If the previous owner died, how can i get an Activation Lock for a iPhone 5

    Without knowing the Apple ID and password that the deceased used you can't unlock the Activation Lock.

  • HT201472 can apple disable any activity on my stolen IPAD based on the serial number

    can apple disable any activity on my stolen IPAD based on the serial number

    No.
    What To Do If Your iDevice Is Lost Or Stolen
    If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
    If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
    This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
      1. Reporting a lost or stolen Apple product
      2. Find my lost iPod Touch
      3. AT&T. Sprint, and Verizon can block stolen phones/tablets
      4. What-To-Do-When-Iphone-Is-Stolen
      5. What to do if your iOS device is lost or stolen
      6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
      7. Find My iPhone
      8. Report Stolen iPad | Stolen Lost Found Online
    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
      1. Find My iPhone
      2. Setup your iDevice on iCloud
      3. OS X Lion/Mountain Lion- About Find My Mac
      4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

  • When I was using my iPod, before the iPad 2 came out, I bought a movie from iTunes. Now when I try to download it onto my iPad 2, The store tells me I have to purchase it. I can't find the movie in my "Purchased" section in the iTunes store.

    Like most other things, the iTunes store should automatically say "Install" before you even touch the app if youv'e deleted it in the past. Why wont it do this with my movie? I first bought it on my iPod and deleted it. Now I have to pay for it again?

    While you can redownload most past purchases without charge, you can't redownload movies without paying again.  See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

  • How to get the purchase order's delivery completed date in the dictionary

    Hi consutant :
    In me23n transaction code ,I set the delivery completed indicator mannul . I can see the state of
    delivery completeed by click environment->item changes menu . But I don't find the date that I  set
    the state of delivery completed  in the abap dictionary .
    How to find that table store the date of delivery completed about purchase order ?
    thanks .

    hi
    you will get delivery date from
    eket table .
    and field name is eindt.
    how to go there. ?
    ans===>
    SELECT ebeln  ebelp  eindt          " For Delivery Date EKET
         FROM eket
         INTO TABLE it_eket
         FOR ALL ENTRIES IN it_ekpo
         WHERE    ebeln = it_ekpo-ebeln
          AND     ebelp = it_ekpo-ebelp.
    reward point if its usefull.

  • HT201441 If the previous owner died, how can I get an Activation Lock fo iPad mini?

    I bought an iPad mini which is currently linked to an Apple ID.
    but after the last updating I couldn't bypass the activation screen because the owner of the account has died; assure he was only own the account and he never possessed the device.
    Whatever the case, it is Impossible to contact with the previous owner!!
    please help me:
    how  to activate my iPad? and how to change the Apple ID?
    thanks

    Greetings to you
    I have such a problem
    Is there a way to activate by correspondence
    It is not a big problem, and Apple is the only one that you can repeat resolved
    Please reply us
    Thank you

  • HT201365 erasing device is enough to bypass Activation Lock for new owner or unregistering it is required too?!!

    I sold my ipad mini a year ago and of course I erased it, but it still is in my products list and haven't Unregistered it yet. So my question is that, Erasing All Content and Settings is enough to bypass Activation Lock or device should be unregisted too?

    So if I hadn't sign out my device, and my friend would have restored it, in that case Activation Lock would be required? right?! 

  • QC51:No certificate is required for the purchase order item

    Dear all.
    I want to create an certificate Receipt In the T-CODE QC51.After input the purchase order and item and press return,the SAP show an error message:
    No certificate is required for the purchase order item.
    Message no. QC508
    My question was where to control the purchase order item to require certificate or not?
    Regard
    Yoda

    Hi
    For this you have to maintain Certificate req in Material master.
    MM01>Enter your material->Quality view-->Tick on QM procurement->Certificate require-Mension kind of certificate req.
    like
    E21     Cert. of conformity "2.1"  EN 10204
    E22     Test certif. "2.2"         EN 10204
    E23     Works test certif. "2.3"   EN 10204
    E31A     Insp. certificate "3.1.A"  EN 10204
    E31B     Insp. certificate "3.1.B"  EN 10204
    E31C     Insp. certificate "3.1.C"  EN 10204
    E32     Inspection report "3.2"    EN 10204
    Q001     Conformance Report
    Q002     Plating Certificate
    Q003     Test Report
    Q004     Certificate through Web
    Q005     Chemical / Physical Test report + QC
    etc.....
    Customizing for this can be done in
    SPRO->Quality Management->QM in Logistics--->Define Keys for Certificate Processing.
    This will ask you during MIGO or during UD/confirmation possible thro' QC21
    Regards
    Sujit S Gujar

  • HOW TO BLOCK THE PURCHASE ORDER AND MARK FOR DELETION ?

    Hi ,
                        During the Creation of the Purchase order in the SAP System... After creation of the Purchase order should be blocked and a work item is created for the approver. If the Approver approves the Order then the Order is Unblocked and a mail send to the initiators inbox and the Order is Released. Similarly if the Approver Rejects the Purchase Order then its set for Mark for Deletion.
    I did Po creation and release part. But i am facing problem during the Blocking & Unblocking the Purchase order. If he rejects i need to set for "Mark For Deletion". plz help me to solve this...

    Hi,
    You can use bapi 'BAPI_PO_CHANGE' to change the status of PO and for release use bapi BAPI_PO_RELEASE.
    Hope this will help you.
    Smit

  • Setting for Sending the purchase order via EDI

    Hi,
    I have no knowledge on the Sending the Purchase Order via EDI.
    What is the setting that need to do in MM side?
    Anyone has any idea?

    Hello Janice,
    Please refer the below LINKs which would provide you clear approach for configurational task of sending PO through EDI.
    [LINK|http://help.sap.com/saphelp_46c/helpdata/en/dc/6b7c9f43d711d1893e0000e8323c4f/frameset.htm]
    [LINK 2|http://www.erpgenie.com/sapgenie/docs/advanced_guide_to_edi_configuration.doc]
    Regards,
    SARTHAK

  • Email of the Purchase Order to the User

    Hi,
    Currently, I am able to send the email of the purchase order to the vendor mail address, which is mentioned on general data tab of the vendor master.
    In addition, the requirement is that the purchase order also to be emailed to the User, who has created it.
    I have added the VU in NACE settings for application EF, output type NEU. The payment medium I have used is 5 (external send).
    However, when I try to add the VU and the user name to the vendor master partner details tab, the system is not taking in.
    Please let me know how can I email the purchase order to user.
    Thanks in advance for your time.
    Thanks,
    Ravi

    Hi,
    1) Add the user email address also in the vendor master.
    2) Verify all settings in condition records.
    3) Check tcode sost for any waiting send requests.
    Regards,
    BK

  • The purchase order cannot be created on Hold

    Hello gurus,
    I have a doubt, when I want to create a purchase order (transaction ME21N) adopting a purchase requisition, the button "Hold" dissapear.
    Any reason why the button "Hold" is missing when adopt the purchase requisition to the purchase order?
    I need to save the purchase order on Hold after the adopting, but, I cannot find the button.
    Could you help me please a.s.a.p.?
    Regards,
    Sandra Palomo

    See the info below:
    Deactivate 'Hold' Function for Enjoy Purchase Order                                                                               
    Use                                                                               
    Application component: MM-PUR-PO-GUI                                                                               
    Function group: MEPO                                                                               
    The Business Add-In (BAdI) ME_HOLD_PO enables you to specify whether an      
         Enjoy purchase order can be put on hold or whether this function is to be    
         suppressed in accordance with your requirements.                                                                               
    In the standard system, this function is generally offered during the        
         creation of an Enjoy purchase order (transaction ME21N) and when a PO        
         that is on hold is changed (transaction ME22N).                                                                               
    Note                                                                               
    Enjoy purchase orders cannot be put on hold if any of the following          
         criteria apply:                                                              
         o  The PO contains service items                                             
         o  The PO contains "third-party" items                                       
         o  Commitment errors are involved                                            
         o  Subsequent (period-end volume rebate) settlement is involved                                                                               
    Standard settings                                                                
         o  In the standard system the Business Add-In is not active.                 
         o  The BAdI is not filter-dependent.                                         
         o  The BAdI cannot be used multiple times.                                                                               
    Example                                                                               
    You will find an example implementation under Goto -> Code Example.                                                                               
    In this example, the following behavior is defined:                                                                               
    In the case of stock transfers within a company code, the "Hold" function    
         is generally inactive. If an application object contains an error of any     
         kind, the function is likewise inactive.

  • Invoice Value tolerances based on the Purchase Order type..

    Hi Gurus,
    Can anyone please tell me if there is a way to assign the variance (tolerance limit) to the Invoice document based on the Purchase Order? What I want to do is that when the Invoice is posted in the system, the system should be able to check the document type of the Purchase Order and then based on that the tolerance limits should be applied on the Invoice. for example PO document type NB- tolerance for Invoice plus/ minus 10%, Document type FO- tolerance limit plus/minus 5%.
    I know we can do it based on the Vendor but we use the same vendors for a number of purposed ( a number of PO types)hence can use that.
    Thanks in advance
    Anoop

    Hi,
    Check on it:-
    Purchase Order Tolerance
    http://wiki.sdn.sap.com/wiki/display/ERPSCM/MM-IV-LIV-CRESetTolerancesforIncoming+Invoice
    pherasath

  • Automatic Flow of Tax Code in the purchase order (Service)

    Dears,
    My purpose is to populate the Tax Code automatically in the Service Purchase order (Account assignment U and Item Category D). The tax code in the purchase order is required for ERS.
    If i maintain the tax code in the info record for a material, then the tax code is getting automatically flown from the Info record to the purchase order.
    However, if I maintain the tax code in the info record for a service, then the tax code is not getting automatically flown from the Info record to the purchase order. Is there any other settings to be maintained to populate the tax code for the service purchase order?
    Thanks & Regards,
    Ramesha

    Hi,
    The tax code in PO is at item level for stock material.
    In your case you cant make it default as inforecord field is at service level(You cant make it default for every service specifications you create at item detail level)
    Check the field info record in your service PO.
    Regards,
    Deepak.

  • Need to turn off Purchase Info records in the purchase order

    Is there a way to turn off the Purchase Info records from appearing in the purchase orders? or atleast not update the Info records?

    Kevin,
    Please follow the below path in SPRO:
    Material management-----Purchasing---environment Data-----Define default values for buyers
    Here Remove the Info Record Update
    Regards,
    Manish

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