I have the virus"macsecurity"
i have unfortunately fallen victim to the" macsecurityalerts.com" Phishing scam.I have a Mac Mini,2.3GHz Dual core intel core i5,500 rpm hard drive,8GB 1333MHz DDR3 SDRAM. Its in my safari browser which is the only browser i have on my Mac Mini.i have tried to reboot,unplugged my router,i also went to applications and then to the ultilites folder,which is the only answer that is close to my problem that i found in the FAQ section.The virus pops up automatically when i turn on my computer and says"http:www.macsecurityalerts.com: virus found. The last website you visited infected your Mac with a virus. Press ok to begin the repair process! " I did unfortunely press ok but i became nervous when it did a quick scan and then told me to download a fix.Right now my Safari browser is not working .It is stuck with the pop up in the window.Does any one have any advice? if so i would appreciate it. Thank you.
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
Similar Messages
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I would like to know if this patch work if I have the virus in my computer? I'm not a computer savy and I just discover that I have shared my computer with who knows who is so sad.. but I need to fix this ASAP!!! Please somebody who can help me!
MagdalenaI'm not sure what "virus" you're referring to. Your tags indicate DNSChanger, but that did not involve Java and has been dead since November of last year. Further, the malicious servers used by DNSChanger were shut down in July, so you would have had serious internet problems starting at that time if you were infected with DNSChanger.
If you are referring to Flashback, that particular update does not remove the malware, but if you simply run Software Update and let it install whatever is available, you will be fine and the malware will be removed, if present. See About the Flashback malware. -
Does anyone have more information on the virus disguised as adobe flashplayer
Does anyone have more information on the virus disguised as adobe flashplayer that was released last Thursday 5 Apr 12. Can you simply use time machine to reload the entire system from backup to make sure you don't have the virus.
On ninemsn TECH news: It's called flashback trojan
The computer security industry buzzed Thursday with warnings that more than a half-million Macintosh computers may have been infected with a virus targeting Apple machines.
Flashback Trojan malware tailored to slip past "Mac" defenses is a variation on viruses typically aimed at personal computers (PCs) powered by Microsoft's Windows operating systems.
The infections, spotted "in the wild" by Finland-based computer security firm F-Secure and then quantified by Russian anti-virus program vendor Dr. Web, come as hackers increasingly take aim at Apple computers.
"All the stuff the bad guys have learned for doing attacks in the PC world is now starting to transition to the Mac world," McAfee Labs director of threat intelligence Dave Marcus told AFP.
"Mac has said for a long time that they are not vulnerable to PC malware, which is true; they are vulnerable to Mac malware."
Dr. Web determined that more than 600,000 Mac computers may be infected with Flashback, which is designed to let hackers steal potentially valuable information such as passwords or financial account numbers.
Hackers trick Mac users into downloading the virus by disguising it as an update to Adobe Flash video viewing software.
Apple has long boasted that Windows machines are more prone to hacking than Macs.
Computer security specialists contend that the reason for the disparity was that since most of the world's computers were powered by Windows, hackers focused on systems that promised the most prey.
As the popularity of Macs has soared, so has the allure of hacking Apple operating systems, according to Marcus.
"There has been a significant increase in Mac malware in the last several quarters, so what we've seen with the Flashback Trojan isn't particularly surprising," Marcus said.
"Cybercriminals will attack any operating system with valuable information, and as the popularity of Macs increase, so will attacks on the Mac platform."
Computer users, no matter their operating systems of choice, need to protect machines with tactics including up-to-date anti-virus programs and avoiding risky habits such as opening files or clicking links from unknown sources. -
HT1338 what should I do if I think I may have a virus from an email I received?
I opened an email from my sister which had a link on it. I click on the link which brought me to a site. My sister later sent me an email that her computer had a virus and that the email was NOT from her. What can I do to see if I have the virus? I do not have an anti-virus installed on my Mac. Thank You for any help you can give me.
You don't have the virus. If you supplied a password to the site which you clicked the link to, change it immediately. If you supplied a credit card number or anything similar, that information may be in the hands of a hacker.
(78529) -
When i login to yahoo, my first click results in the spinning wheel. Could i have a virus? Or why does it only happen when i login to yahoo?
Firefox allows to select part of a word. You can select a word with a double click and use Shift + left click to set the end of the selection, so you need to click at the end of the last word instead of in it.
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I am currently struggling to write this due to my very erratic spacebar. When I press it, it only creates a space about two thirds of the time. When I don't press it, it creates spaces, often several, in the middle of words. This is incredibly annoying and time consuming when writing. If I'm on iTunes or DVD player, it means the media is constantly stopping and starting.
When I am on webpages they will often scroll straight to the bottom, and when I try to scroll back up it won't allow me to and the screen will look like it's jumping, like my instruction for it to scroll up is fighting against an external instruction forcing it down. This 'fighting' effect is also seen with the spacebar issue when it makes several spaces and I press backspace to try and delete the spaces.
I have a MacBook Pro bought in July 2012 using Mac OS X 10.7.5. I use ESET Cybersecurity, which hasn't identified any viruses. I have deleted all internet downloads that aren't from well-known websites, yet the problem persists. It has been happening on and off for about a week, during which time I have turned the computer on and off many times, though today it has been far worse than before. I am worried I have a virus, though can't seem to locate one.
Please, if you can shed any light on the situation, please do! I'm not a techy person at all, so there may be a very obvious reason and solution for this, in which case I apologise for this waste of time. Still, any help would be very very appreciated, thank you!You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired. -
Just updated to Yosemite on my MBP. After shutdown now when I login, it starts the process (the bar starts to move), then the screen goes black, then it asks me to login again and this time it is a successful startup. Is this a Yosemite bug or do I have a virus? I also have some funny tiling on the screen at youtube and some other websites. Another bug?
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
I
You probably don't have a virus. Viruses are a ubiquitous PC thing but a rare mac thing.
Here are a few things to try to fix the situation:
1. Restart your mac. Fixes most problems.
2. Delete the preferences files for Chrome and Safari, then restart. Note, you will have to reenter your preferences. The preferences are found in Users/your user account/Library/Preferences. Lion hides the Library. You can get to it by holding down the option key and going to the Go menu in the Finder.
3. If that doesn't work, I'd delete Safari and Chrome and reinstall them. -
I have a number of apps on my ipad2 tha no longer have sound. I have checked the ipad settings and the apps that have settings and all sound and volume are ok. Do I have a virus? Pandora sound is ok. It seems mostly to be games...angry birds, tap tap, and educational games for little ones. Any suggestions?
There aren't any viruses for iOS devices. Have you got notifications muted ? Only notifications (including games) get muted, so the iPod and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085 -
When I was browsing on Safari on my iPhone, I accidentally got an advertisement where you could not close it out unless you clicked on its pop-up screen. So I clicked yes (Looking back, I should've turned off my iPhone then immediately closed out the ad before it could load), then I closed out immediately. But then things went haywire as the Siri automatically went off without me pressing for it, then the music on the iPod part of my iPhone played randomly and got crazy. So I tried resetting the entire settings and restored at a previous point, but I want to be 100% sure the virus is completely gone. I fear it may have infected the iCloud storage and if I cannot completely wipe out the virus without removing any data that was stored prior to the incident, I want to be able to know how to restore from an older session before the incident happened.
Can you please help me?If things seem to be going haywire with your phone, it seems that it MAY be a software issue.
Now, that being said, that does not necessarily mean that it is a virus. Software issues do happen sometimes. It is probably just coincidence.
What you need to do is restore the device using iTunes. This will fix any software issues. After you have done this, you can restore from an iCloud backup.
iCloud does not back up the actual software, so no, the "virus" would not have gotten into the backups.
The link below provides steps on restoring your device using iTunes as well as how to restore from an iCloud backup.
http://support.apple.com/kb/ht1766
Don't worry! Everything should be back to normal if you follow these steps. -
There is Red Icon at the top bar and it says I have a virus and things keep popping up saying I have a virus and need to do a scan and pay for some sort of software to complete the scan, someone told me that this is a virus in. How do I get rid of it?
This could well be the notorious Mac Defender - which is an annoying program that tricks you into thinking that your Mac is infected with a virus, when the only infection is Mac Defender itself.
When surfing the web never EVER click on a link that says "Free anti-virus scan" or "Scan now" - they are nearly always scams which will end up infecting your computer. Although Macs are resistant to viruses, they're not resistant to user stupidity.
If you Google "Mac defender" then you'll find plenty of sites with instructions on how to remove this minor nuisance. Take this as a warning that you need to be more careful in your surfing habits.
Bob -
My computer has been acting weird lately. Shuts itself off, the mouse goes off in all directions, does not go into sleep mode sometimes, instead shows a gray screen with word definitions in large 3" letters that continuosly flows across the screen. Do I have a virus?
Doesn't really sound like a virus.
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
How many of these you can answer...
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab, are there a lot of Pageouts? -
How do i get rid of the pop ups that are constantly popping up on my mac. Everytime i search for anything on google an ad for mac keeper comes up and every time i access Netflix another stream of ads pop up... Do i have a virus HELPPPPPP
You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Please help!! It's driving me nuts. I've reinstalled the OS via the disc about 3 times so far, but haven't yet erased the drive (and am seriously considering doing so). I barely have any files on my HD because I run everything off of external drives (after losing a TON of stuff after my Mac crashed in the first 3 months of having it). I bought the computer in 2007 and was running Tiger. I passed on Leopard but gave in for Snow Leopard because I wanted an iPhone and iPad. When I installed SL, I had to reformat the HD and made it Journaled......it's been acting ******** ever since.
First you don't have a virus because none exist for OS X. So you can stop worrying about hat. If you recently got a warning about a Virus and accepted downloaded some software then you fell for a Trojan. Here is an article about that and how to rid yourself of it.
If you did not download anything like that then doing a Erase and Install would be the way to go. Here is a video that will show you exactly what to do. -
I have a virus onv my iPhone 3gs I can't go on the internet
I have a virus on my iPhone 3gs and I can't get rid of it. My friends went on a XXX site as a joke and now I can't even go on the internet when I type something in it comes up with BT FON virus and I can't get off it. I have tried turning my phone on and off this dosen't work, I have tried closing that page and opening a new one but sttill no internet acess. I don't want to tell my parents as they will go mental at me and I don't have insurance. WHAT DO I DO?
Unless your iPhone was jailbroken, you do not have a virus. Go to the Safari area in the Settings and clear the History and Cookies and Data, then go to the Advanced section and clear the Website Data. Then launch Safari and see if it now works correctly.
If that doesn't help, go to the Reset area of the General settings and reset the Network Settings. Then connect to WiFi or 3G and try again.
Hope this helps.
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