I have this iPod Nano 6G. I try to erase and sync it. It told me that I have to restore it. My Nano displays a white screen and said that do not disconnect. I press ok in itunes and tells me error occurred 1439. What should i do? :(

I have this iPod Nano 6G. I try to erase and sync it. It told me that I have to restore it. My Nano displays a white screen and said that do not disconnect. I press ok in itunes and tells me error occurred 1439. What should i do? :(

Hello dreyc,
The following article provides information and troubleshooting steps that can help resolve this error.
iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
http://support.apple.com/kb/TS1372
Cheers,
Allen

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