I have this issue with my laptop with directx

so i go to install the new version of directx i download the link you have posted in previous comments as well and still no luck. but anyway i download it various times and no matter what i still get this fail at the end of the installation saying check
my directx error log so i do and this is what i get. every time.
[02/18/15 04:40:53] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 1272, function: CabCallback
Failed API: DeleteFile()
Error: (5) - Access is denied.
Unable to delete C:\Users\Krow\AppData\Local\Temp\DX8897.tmp\xinput1_3.dll.
[02/18/15 04:40:53] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn
Failed API: SetupIterateCabinet()
Error: (1224) - The requested operation cannot be performed on a file with a user-mapped section open.
Unable to iterate through C:\Windows\system32\DirectX\WebSetup\Apr2007_xinput_x64.cab. The file may be damaged.
[02/18/15 04:40:53] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn
DirectXUpdateInstallPlugIn() failed.
[02/18/15 04:40:53] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX
InstallPlugIn() failed.
[02/18/15 04:40:54] module: dsetup32(Mar 30 2011), file: dsinline.h, line: 302, function: DXRemoveFile
Unable to remove C:\Users\Krow\AppData\Local\Temp\DX8897.tmp.
[02/18/15 04:40:54] module: dsetup32(Mar 30 2011), file: inline.h, line: 331, function: CleanUpDirectory
Unable to remove: C:\Users\Krow\AppData\Local\Temp\DX8897.tmp\d3dx9_31.dll which is locked, reason = 5.
[02/18/15 04:40:55] module: dsetup32(Mar 30 2011), file: inline.h, line: 331, function: CleanUpDirectory
Unable to remove: C:\Users\Krow\AppData\Local\Temp\DX8897.tmp\xinput1_3.dll which is locked, reason = 5.
that is the DXError.log
it does this everytime and i have looked and i cant find anything on locked files.
please help i just want to play spintires sim thats it lol.
hope you can help

Hi gravedancer1490,
Please provide us the download link and your operating system version.
Error 5 is Access Denied. If you are sure about the version, try to install the package with your build-in admin account.
Enable / Disable the Local (Hidden, Built-In) Administrator Account in Windows 7
Best regards
Michael Shao
TechNet Community Support

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