I have this popup that says I have a virus and wants me to purchase cleanup software. Macprotector 2.6 what is this?

For your reference;
http://www.reedcorner.net/news.php/?p=138 (MacDefender/Protector/Security/Apple Security Centre)

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For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?

For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?

iTunes Support -
http://www.apple.com/support/itunes/

I'm getting an error message that says iphoto is damaged - delete and reinstall from app store. If I delete iphoto, what will happen to my pictures?

I'm getting an error message when I try to open iPhoto - it says, "iPhoto is damaged and cannot be opened. Delete iPhoto and download it again from the App Store." If I delete and reintall, what will happen to my pictures? I cannot open my pictures from the Finder either to save them/back them up.

Hello jwhhunt,
Thanks for using Apple Support Communities.
Your iPhoto Library is stored separately from your iPhoto application, therefore reinstalling iPhoto as the error message describes, will not affect your iPhoto Library.
OS X Mavericks: Reinstall apps that came with your Mac
http://support.apple.com/kb/PH14193
iPhoto 9.5: iPhoto library overview
http://support.apple.com/kb/PH15261
Take care,
Alex H.

When I try to open some very important files I ge a popup that says "Important" couldn't be opened. The required index.xml file is missing.

When I try to open some very important files I ge a popup that says "Important" couldn't be opened. The required index.xml file is missing. What do I do to get this file open?

You are trying to open a Pages 5 file with Pages '09.
Pages 5 is in your Applications folder.
Pages '09 is in your Applications/iWork folder.
Peter

HT204053 We have two IPhones and want two seperate ICloud accounts

We have two IPhones and want two seperate ICloud accounts

That's not a problem, what difficulties are you having doing that.

When I open safari I get a popup that says " this version of Safari doesn't support the community tool bar". Cure the ignorace someone - whats a community tool bar - apparently I have one but don't know what I'm looking at. -

when I open safari I get a popup that says " this version of Safari doesn't support the community tool bar". Cure the ignorace someone - what's a community tool bar - apparently I have one but don't know what I'm looking at. -

You installed the Conduit spyware. To remove it, triple-click the following line of text to select it:
~/Library/Application Support/Conduit
Copy (command-C) the text to the Clipboard. Then select
Go ▹ Go to Folder
from the Finder menu bar and paste (command-V) into the box that opens. A Finder window may open with a folder named "Conduit" selected. If so, delete the selected folder.
Select Go to Folder again and enter:
/Library
From the folder that opens, delete the following items, if they exist. You may be prompted for your login password.
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
Close the folder. Now select Go to Folder one more time and enter:
/Applications/Toolbars
Delete that item. Close the Finder windows you opened. Log out and log back in.

There is Red Icon at the top bar and it says I have a virus and things keep popping up saying I have a virus and need to do a scan and pay for some sort of software to complete the scan, someone told me that this is a virus in. How do I get rid of it?

There is Red Icon at the top bar and it says I have a virus and things keep popping up saying I have a virus and need to do a scan and pay for some sort of software to complete the scan, someone told me that this is a virus in. How do I get rid of it?

This could well be the notorious Mac Defender - which is an annoying program that tricks you into thinking that your Mac is infected with a virus, when the only infection is Mac Defender itself.
When surfing the web never EVER click on a link that says "Free anti-virus scan" or "Scan now" - they are nearly always scams which will end up infecting your computer. Although Macs are resistant to viruses, they're not resistant to user stupidity.
If you Google "Mac defender" then you'll find plenty of sites with instructions on how to remove this minor nuisance. Take this as a warning that you need to be more careful in your surfing habits.
Bob

When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue

When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue

The same problem here!... My itunes stucks on "preparing to sync" when sync my ipad 2, and stucks on iphone 4 calendar sync...
Any solution?? Need help, please!!
Macbook pro 13 i7
Iphone 4
Ipad 2
Thanks!!!

I am trg to open a PDF and I am getting a security warning that says allow cancel or block and then it says it needs a signature to open the document I have never had this problem before it is on a public document I am trying to view any help is apperciat

I am trying to open a PDF in and I am getting a security warning that says block , close , or allow and then it still will not open then it says it needs a signature it is a public document any help is appreciated thank you in advance sorry this is my first time on here

I have no idea what you're talking about. Are you sure it want a "signature" and not "password"? If it asks you for password then the document is encrypted and you need to know the password toopen it. The fact that it is a "public" PDF, whatever you mean by "public" does not mean anything. If it is not that then:
Which product are you using, which version (including minor), which platform (Win/Mac), which OS/version? Please, include screenshots of the alerts, warnings that you get.

How to switch to a different app store? I am trying to update my apps but am getting a popup that says your account is not valid for use in the uS store. you must switch to the Canadian Store before purchasing. How do I do this? I can't find the place

I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!

[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather .

On the zynga game, mafia wars, every time i click on something within the game a get a popup that says "Requested URL not found: 400" all pages load fine it just gives the message every time i click something, how can i stop this?

on the zynga game, mafia wars, every time i click on something within the game a get a popup that says "Requested URL not found: 400" all pages load fine it just gives the message every time i click something, how can i stop this?

Sorry, the above thread should have been a "new" post, not a reply post.

When I try to update I get a message that says "an error has occurred" and I cannot update like I have been doing for several years

When I attempt to upgrade I am now getting a message that says "an error has occurred" and I cannot activate the upgrades----there are two pending

Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper

When i try to open aperture, i get a box popup that says; Warning-There was an error opening the database for the library "~/Pictures/Aperture Library.aplibrary".

When i try to open aperture, i get a box popup that says;
Warning-There was an error opening the database for the library “~/Pictures/Aperture Library.aplibrary”.
Can anyone help? I cannot accesss aperture. this is the 1st time this has ever happened...
thanks,

Try running a repair on the library. Hold the command and option keys down while starting Aperture, this will open the repair window. Select Repair Library.
See Aperture 3: Troubleshooting Basics
If you still have problems post back

I have LR 4 and now I cannot open the software because I get this warning: light room cannot start because it cannot create files in the temp file location.. C:/windows/temp. How do I fix this? I have removed and downloaded LR and even used by disc and st

I have LR 4 and now I cannot open the software because I get this warning: "light room cannot start because it cannot create files in the temp file location. C:\windows\temp\". I think I need to have LR open in a different place but I have no idea how to do that. Any help is most appreciated.
Alex

Jim
Thank you for your prompt reply. Unfortunately I am not that tech oriented and
cannot easily find that folder. I did notice when I was booting up the LR software
that I could accept the site where LR usually is set up or choose a place. I am
thinking that the standard location for LR software is corrupted and that if I
chose a different place it would work. I say this because whether I use my
original disc or download from adobe I get the same warning. I have 100GB of
memory on the hard drive and I have cleaned the computer with Mcaffee and free
software. What should I do next? I can't use this software and I doubt LR 5
would open up with my current problem.
Alex

Will not print files from mobile phone says it **may have** a virus- and deletes the file

My HP photosmart premium with wireless ePrint, will not print files from mobile phone says it **may have** a virus- and deletes the file?!? My Fiance has the same phone, and I used it. It completed the file??? If I text message and E-mail address, my cell phone will come up as and E-mail address... has anyone else had this issue? Is it because I texted the the file? It didn't seem to be and issue on any of the other mobile phones used.... I am out of answers.... I tried to E-mail as well...
Thanks in advance

I have nearly the same problem, the printer discards my print job even when i have entered my email address as authorised senders.
Details from my other post:
I sent 2 emails to the printer:
- one is a 3 lines of text and numbers in a GIF file sent as an attachment
- another is a jpg circuit diagram paste in a word doc sent as an attachment
both are classified as spam and refused to print. i have no email coming back saying it failed (even i have checked "Email Job Status" in ePrint Settings.
So what will this HP printer print?
How can I switch this useless spam filter off?
I have get this filter off! I need this email printing to work reliably, that is a major reason I bought this printer
Any suggestions are welcomed...
HP's slogan on the box:
"Now you can print from virtually anywhere" (but get discarded every single time!)

I have this popup that says I have a virus and wants me to purchase cleanup software. Macprotector 2.6 what is this?

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