I have to access this location on Exploer becuase Firefox crashes everytime I open it. What do I do to use Firefox?

Yesterday Firefox started crashing and I could not open Firefox. It is still doing that today.
I had to use Explorer to open this site.
What is wrong with Firefox? Why does it only crash and not open?

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Similar Messages

  • Ok, one sentence, that's tough - I have gone through the 'firefox crashes when you open it' troubleshooting but my problem remains that firefox crashes when i open it, how do i fix this?

    Several days ago firefox crashed when opening and it does so every time i try to open it now. I am able to use internet explorer perfectly. In fact one way i discovered i can still open firefox is by using Advanced System Care (which i installed after the crashing so it was not in any way responsible) and going to 'test bandswidth'. Because firefox is my default browser it opened it up. I was able to enter safe mode in this way and restart firefox in safe mode. I then set firefox so that all plugins and extensions were disabled but this did not help. I am running the default theme. I will be happy to provide any further information if anyone can help..thanks in advance.

    See:
    *http://www.mozilla.org/en-US/firefox/channel/
    *http://nightly.mozilla.org/
    Note that the Aurora (28.0a2) and Nightly (29.0a1) build are updated daily and can be unstable being alpha releases.<br />
    You always need to install such a version alongside of the current release via a custom install and use a separate profile for each Firefox version.
    Make sure not to start Firefox after the installation has finished and use the Profile Manager to create a new (separate) profile for each version.<br />
    Do a custom install in a different program folder and use the Profile Manager to create a new profile for this version, so make sure not to start Firefox after the installation has finished.
    * http://kb.mozillazine.org/Testing_pre-release_versions
    * http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
    * http://kb.mozillazine.org/Shortcut_to_a_specific_profile

  • I have two imacs in different rooms and Safari started crashing immediately after opening on both machines. latest version is installed.Any ideas?

    I have two iMacs in different rooms and Safari started crashing immediately after opening on both machines. latest version is installed.Any ideas?

    Launch the Console application in any of the following ways:
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    For this step, the title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
    Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.
    If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

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    I have Windows computers.  My email is Outlook Express and Windows Live Mail.  What email service does Apple use on the MacBook Pro?

    Hi..
    The native Mac Mail app. Comes pre installed on all Macs.
    http://www.apple.com/support/mail/

  • I have microsoft word installed on my mac book pro and everytime i open my computer it opens to, have can i make it stop? it startet when i installed  os x mountain lion on my mac.

    i have microsoft word installed on my mac book pro and everytime i open my computer it opens to, have can i make it stop?

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  • After upgrading my I-Pad I now have to use a password everytime I open it.  How do I delete using the password to get into my i-pad?

    After upgrading my I-Pad I now have to use a password everytime I open it.  How do I delete using the password to get into my i-pad?

    Thank you,
    out of the five helps -
    your's was the most explicite
    and it worked.
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  • In the past few weeks I have been experiencing  popup audios.  They are annoying and I would like to block them. I am using Firefox as my browser. Any ideas?

    In the past few weeks I have been experiencing  popup audios.  They are annoying and I would like to block them. I am using Firefox as my browser. Any ideas?

    Hi Lowell,
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  • AFTER I DOWNLOADED FIREFOX 4, EVERYTIME I OPEN THE PROGRAM I GET THE FOLLOWING MESSAGE- TYPE ERROR:COMPONENT.CLASSES[CID] IS UNDEFINED. HOW DO I CORRECT THIS?

    After upgrading to firefox 4, everytime I open the program, I get the following message, "TYPE ERROR:conponentclasses undefined." How do I correct this?

    That indicates that you are using an add-on that is not compatible with Firefox 4. For details of how to troubleshoot this to find out what one is causing the problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • After upgrading to the latest version of firefox. I can no longer access the internet and all traces of Mozilla Firefox are gone from my computer. I have no access to the internet, my home page or my e mails. What can be done??

    I have been using firefox for years. I downloaded the latest version and at the conclusion of the down load I was refussed access to the internet. Something about Proxy???? I checked my firewalls and security and they said that mozilla was allowed but everytime I attempt to gain access I am refused. I cant access the internet and I cant download another program to access the internet. I uninstalled Firefox and attempted to reinstall but after uninstalling Firefox I have no means to reinstall because there are no traces of it on my computer and I no longer have access to the internet. What do I do? I cant access my e mails, stored messages, favorites etc etc.

    No. After I select "Choose" the dialog box expands to provide only three choices. This is a new bug. I have only seen it in the past week or so, but it is maddening. I have observed that, while the Mozilla Foundation focuses on trivialities like which search engine should be the default, the Firefox application becomes buggier and buggier. Most of my family has switched to Chrome, and I will be following shortly. Firefox used to be a great program. Not any more. Getting assistance with a problem has also become very difficult.

  • Firefox was fine earlier today.Now, I have no access or visualization of the Main Menu (File/Edit/View/Bookmarks,etc) What happened and how can I fix?

    Firefox was fine on my LapTop earlier today, Now, I have no access or visualization of the Main Menu Listings that are usually just below the title bar,i,e,,File,Edit,View,History,Bookmarks, Helpetc. Since I don' have access (it's not there), I cannot change settings. I have uninstalled and re-installed and it re-installs the same way.

    * In Firefox 3.6 versions on Windows and Firefox 4 on Windows and Linux it's possible to hide the "Menu Bar" via "View > Toolbars" or via the right-click context menu of a toolbar.
    * Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
    * Go to "View > Toolbars" or right-click the "Menu Bar" or press Alt+V T to select which toolbars to show or hide (click on an entry to toggle the state).
    See also:
    * [[Menu bar is missing]]
    * http://kb.mozillazine.org/Toolbar_customization

  • I changed Java settings and now Firefox crashes as it opens, even in safe mode; how can I fix this?

    I was trying to change settings to access the comments section of Slate.com. Right or wrong, I changed a Java setting from -1 to 2. The setting was in about:config and I believe it involved some sort of max. As I cannot open anything, I am not sure.
    When I made the change, firefox crashed immediately, Every time I have tried to reopen, even in safe mode, it immediately crashes again and will not reopen.

    Hi pternagy,
    Sorry you are having problems.
    For future reference. Those of us that mess directly with about:config soon learn how to recover from mistakes and what it is sensible to backup. Occasionally backing up your entire profile for instance can be useful and would have probably given you a quick solution of copying over the file from that backup.
    *[[Back up and restore information in Firefox profiles]]
    Ok on to the subject of trying to get Firefox back as it was:
    Find your profile and the file ''prefs.js'' and rename that. (The renamed file is a potentially useful backup.) Firefox is then forced to regenerate the file and will reset your preferences to the default. You can then re open and use Firefox. Next try to get it back to normal.
    Trying to manually edit the file ''prefs.js'' is normally a bad idea. However if it is a single pref change it may be possible to directly edit the prefs.js file (whilst Firefox is closed) to get everything back to how it was before . You have the renamed file to work with. Probably best to test all this out in a new additional profile then you only break additional test profiles not working profiles essential to Firefox.
    These articles should help you:
    * http://kb.mozillazine.org/Prefs.js_file
    * [[Reset Firefox preferences to troubleshoot and fix problems#w_solution-2-delete-firefox-preference-files]]_solution-2-delete-firefox-preference-files
    *[[Profiles - Where Firefox stores your bookmarks, passwords and other user data#w_finding-your-profile-without-opening-firefox]]#w_finding-your-profile-without-opening-firefox
    * http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox
    Please post back with how you get on and whether you need any extra help.
    Good Luck.

  • Greetings. Can you please tell me why a bookmark is not always saved in the chosen folder? Also, Firefox crashes shortly after opening, periodically. (Both of these problems have been happening with different versions for sometime now.)

    The bookmark problem occurs when I am creating a bookmark. When it occurs, the page is saved to another folder that was recently accessed, and random other folders' names are changed to the same name as the folder where the new bookmark was incorrectly saved.
    The browser crashes only shortly after I open it, and I am closing a tab.

    Bookmarking with Ctrl+D will bookmark to previously chosen folder.
    '''Bookmarking with the bookmark star''' will bookmark to "Unsorted Bookmarks" folder (default), unless you have modified behavior with an Extension. The "[https://addons.mozilla.org/firefox/addon/3880/ Addbookmark Here2]" extension has some [http://dmcritchie.mvps.org/firefox/addbookmarkhere2.txt options] that might be confusing and are optional for those who are looking for old behavior.
    <br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small>
    Please post only one question in a post, people looking for answers are going to be confused when looking for answers to either problem. For the secondary problem a Google search on [http://www.google.com/search?num=100&hl=en&newwindow=1&q=site%3Akb.mozillazine.org+-intitle%3Atalk+-inurl:%22/index.php?title=%22+-inurl%3A%22%2Findex.php%3Ftitle%3D%22+crashes+-intitle:talk&btnG=Search crashes] in the MozillaZine KB may help, particularly the first two hits. (I put the easiest to work with first).
    * '''Problematic extensions''' - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Problematic_extensions
    * '''Firefox crashes''' - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Firefox_crashes

  • Firefox crashes first time only. Afterwards, I can load and use it. I do not receive crash reports but have done all the recommended troubleshooting. Advice?

    My Toshiba laptop is only a couple months old. I have checked to make sure everything is updated. Ever since I've installed Mozilla, it crashes when I open it. It will stay up for anywhere between 5 and 15 seconds before it crashes. When I open Mozilla after the crash, it works fine. I have tried all the suggested troubleshooting and am tired of waiting through that first crash to use the internet.
    Also, I have next seen a Mozilla crash report window.

    As I see, your problems might be derivated from a plug-in.
    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
    Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!
    If that did not work, please give us crash report IDs so we can see what might have caused the problem. ''Remember: you should have first send Mozilla crash report information that we can check on databases before sending us any ID''
    Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
    #Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
    #Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
    Thanks in advance for your help!
    More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

  • Getting a smaller duplicate of my firefox page everytime I open a new window and I have to close it out, nothing is working and even ran a virus scan- getting f

    Geez, have to go to 10 different things to even get here!!!! I am having a problem with getting a smaller version of firefox every time I open a new window but it is blank, it looks like your web page, I have to close it out to view my page I was opening. I ran a virus scan and there is nothing. I have windows and firefox is my home page, btw when I go to IE I do not have this problem, Seems like when firefox installs a new version something happens,.

    Try to disable hardware acceleration in Firefox.
    *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://hacks.mozilla.org/2010/09/hardware-acceleration/
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • My Mac with OS 10.5.8 says I cannot open Firefox because it is not supported on this architecture. I tried to update my version, and this is all I get now. What can I do to use Firefox again? Thank you.

    My computer is not allowing me to utilize any version of Firefox, after multiple downloading attempts. I simply get a message that Firefox is not supported on this architecture, and the Firefox icon in my toolbar now has a circle on it with a line through it (Canceled). I hope that someone can explain what I need to do to be able to use Firefox once again. Thank you, TC

    As you have a PPC or Power Mac the last release form Mozilla to work on PPC is Firefox 3.6.*
    Firefox 3.6.23 can be found at http://www.mozilla.com/en-US/firefox/all-older.html
    Since you have a PPC Mac there is this third-party option for Firefox 7.0.1 at
    http://www.floodgap.com/software/tenfourfox/
    As of Firefox 4.0, a '''Intel''' Mac with OSX 10.5+ is required for Firefox builds from Mozilla. http://www.mozilla.org/en-US/firefox/7.0.1/system-requirements/

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