I have to push the "end call" or "answer" button multiple times in order to answer or disconnect from a call

Whenever I receive a call, I push "answer" and it just stays there.  It stops ringing, but doesn't complete the answering process.  I push again, and it may or may not connect.  Usually a third time and it will connect.  Same when I hang up.  I usually just have to wait for the other person to disconnect.

That's the Voice Over Feature.
Tap the Settings icon once to select it and then Double Tap on the Settings icon to activate it.
Use 3 fingers to scroll down to General, tap it once again to select it, and then twice to activate it.
Again use 3 fingers to scroll down to Accessibility,  again tap once to select, then twice to activate.
Tap on Voice Over once to select it,  and twice to actvate it and then tap once on Voice Over, and then tap twice to turn it off.

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