I have to re install CS4

I have to re install CS4 and wish to know if I have to uninstall it first, or do install over the present copy. If I have to uninstall it how do I go about doing it.
The problem is that CS4 is not showing the Canon printer profiles. Canon support narrowed it down to a problem with CS4.
As a test I launched CS2 I can see all the profiles.
Thanks for your help.

I happen to reset my CS4 preference and all is now back to normal.
Thanks

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Installing CS4/5 on new laptop without disks?

I am picking up a new PC laptop this afternoon, and I plan on deactivate and removing CS5 from my old laptop. I have the originial, registered, CS4 disks as well as the CS5 upgrade disks (both Design Premium, if that helps any), but the new laptop does not have a disk drive. What is the best way to install CS on the new laptop?
Additionally, would I have to first install CS4 and then follow with the upgrade? I can't recall exactly what, but I do remember running into some issues when I first did this about 3 years ago (and have had resulting error messages since then that I'd love to avoid on the new computer).
Many thanks in advance.

no, you only need to install cs5. you will be prompted for the serial numbers of both your cs4 and your cs5 upgrade.
if you follow all 7 steps, you can dl a trial via one of the links on this page: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
and activate with your serial number.
if you have a dl problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem.

Installing CS4 Design Standard as an upgrade from CS Premium

I just got a shiny new iMac running Yosemite and when attempting to install, I get the dreaded Invalid Serial Number.
The serial number you entered does not match the product you selected. Please reenter the serial number or select a different product to upgrade.
I have both of these products and their corresponding discs and the serial numbers right in front of me. Any suggestions?

Thanks Mandeep5062,
This led me to further investigation and I knew that I had to be missing something here. That something was that I had originally upgraded like this: CS>CS2>CS4.
I was inputting my CS serial number and needed my CS2 serial number for the upgrade.
And for some reason, I no longer have the discs or box for CS2. But, thanks to an old post-it note that I somehow managed to still have, I actually found my CS2 serial number!
I'm almost embarrassed that I did not figure this out sooner.
So, I have finally successfully installed CS4!
Thanks for your help!

I just bought a new computer and want to load in photoshop from the old one. I have CS5. Since CS5 was an upgrade I installed CS4 first, but now I can't figure out how to install the CS5 upgrade. Any advice?

How do I transfer photoshop from one computer to another? I have CS5. Since CS5 was an upgrade I installed CS4 first, but now I cannot figure out how to install the CS5 upgrade. Any advice?

karen2179 wrote:
If you are able to use adobe products on two computer do I really need to deactivate or uninstall CS4?
No, but it may help the chances of a successful installation.
karen2179 wrote:
Just as an aside - I have been getting messages on here from Adobe Admin saying that CS5 cannot be reinstalled because everything is now in the cloud and that for $350 I can buy CS6 to install on my new computer. What? Am I getting spammed on Adobe's site here?
Where did you see that?

Hi - I recently purchased a new iMac. I have a registered cs5 design premium package which is an upgrade - I have no disc for cs4 but have the qualifying serial number for it. I have installed cs5 via download onto my iMac but it is not accepting the ser

Hi - I recently purchased a new iMac. I have a registered cs5 design premium package which is an upgrade - I have no disc for cs4 but have the qualifying serial number for it. I have installed cs5 via download onto my iMac but it is not accepting the serial number. Can anybody help. Does anybody else think that Adobe will loose a lot of customers by not providing any chat or call support for cs5 users??

You can support serial number and activation support.
Mylenium

I shoot with a Canon 7D, have Windows 7 installed on my computer, Adobe CS4 (Bridge & Photoshop). I'm trying to open the CR2 files in Bridge to adjust them before I open them up in Photoshop, but it's giving me an error code saying it's the wrong file typ

I shoot with a Canon 7D, have Windows 7 installed on my computer, Adobe CS4 (Bridge & Photoshop). I'm trying to open the CR2 files in Bridge to adjust them before I open them up in Photoshop, but it's giving me an error code saying it's the wrong file type. I downloaded the latest updates for Adobe Raw as well as the DNG converter, however I don't want to have to convert to DNG before opening in Bridge. Please let me know what I can do to open the CR2 files directly in Bridge CS4, thank you!

Make sure you have the right version...
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications

Is it possible to download and install CS4 if I have a serial number?

Is it possible to download and install CS4 if I have a serial number? I have just bought a IMac which doesn't come with a disc drive and I need to use my Photoshop asap but only have the software on disc. Can I download an older version of PS from the adobe site?

Welcome to the forum.
The trail version of Ps CS4 is available at ProDesign Tools (http://prodesigntools.com/tag/ddl). Be VERY SURE to read the downloading instructions well, and follow them exactly.
Then, you can Activate that trial, by adding your S/N.
Good luck,
Hunt

My new mac does not have a CD drive. How do I install CS4?

My new mac does not have a CD drive. How do I install CS4? I have the serial number, etc. But my old mac is too out-dated to migrate the info.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I installed CS4 Web Premium, do I need to uninstall CS2? (I don't have CS3) If so, how?

I thought the installer would just upgrade my existing CS2 apps but after I installed CS4, I saw that all the CS2 apps were still there! Do I need to uninstall them manually? If so, how? Is there any danger in doing that? Or should I uninstall CS4 then uninstall CS2, then reinstall CS4???? Thanks much for any advice/help!

Karen,
No. This is a full-version upgrade, meaning that it is a complete installation, independent of any past versions installed. Both versions can coexist and can be used.
But if you double-click on a file to launch the application, the most recent version prevails. If you prefer to have the older version default (for the current work session), launch it first, then double-click on the files to work on them.
Neil

Mac, have just upgraded to Yosemite and when I shall open Photoshop (CS4), the following message appears: "The licensing of the product does not work" Fault 6 How should I proceed? Have the program installed on only one computer.

Mac, have just upgraded to Yosemite and when I shall open Photoshop (CS4), the following message appears:
"The licensing of the product does not work"
Fault 6
How should I proceed?
Have the program installed on only one computer.

Download the Adobe Licensing Repair Tool.
Run the License Service Update.
Mac OS X 10.7 and above:
a. Double-click the LicenseRecovery111.dmg It will extract the folder. Open the folder.
b. Double-click your Hard Drive.
c. Double-click Applications.
d. Double-click Utilities.
e. Double-click Terminal.
f. Type sudo python
Note: There is a space following “python”. Do not press Return.
g. Drag LicenseRecover.py from the LicenseRecovery111 folder onto the Terminal Window and press Return.
It should look like this:
h. Enter your administrator user name and password when prompted and click OK.
(Note: the cursor will not move and you will not see stars or dots, just enter your password anyway.
i. Let the script run, it will tell you when it is finished. Quit terminal and restart Photoshop
Gene

How to resolve message "Installer database is corrupt" when trying to install CS4 on Win 8.1?

I purchased a disk set of CS4 a few years back and have recently purchased a new computer. When trying to install CS4 on the new computer, I received an error message saying "Installer database is corrupt. Please contact Adobe Customer support." Called "customer support" and after a VERY long time and three transfers, I was told "Too bad, we can't help you. Maybe download a new copy?" So I did. When trying to install the fresh download, I received the exact same error message: "Installer database is corrupt. Please contact Adobe Customer support." This appears to be a conflict between the CS4 installer database and Win 8.1. Is this a known issue? How do I resolve it? Thanks for any assistance. ~Evey

Error "...Installer Database is Corrupt..." when you install Adobe Creative Suite 4 or point product

Error trying to install CS4 design premium on windows vista home premium

I'm having trouble installing CS4 design premium, as soon as it does the checking system it comes up with an error that says I need windows XP sevice pack 2 and some other windows. I have Windows vista home premium and all the other requirements, so i'm not sure why it's saying that? I do have CS3 installed but I didn't want to unistall it before I installed the CS4, cause then I wouldn't have anything to work on. The CS4 is brand new and I have it installed with no problems on another computer that has windows XP. Would I have to uninstall CS3 before I try to install it? I'm afraid that I will be left with neither if I do that and this was not a cheap investment to take that chance. Does anyone know how I could get CS4 design premium installed?
Thank you
Jorge Gonzalez

You should npt have to uninstall anything except Acrobat for CS4 to install. You can call tech support for free installation support.

Installing cs4 in Windows 7 Virtual machine

Hello,
I am having problems with AE and windows 7 64 bit. Ram preview isn't working / crashing AE I wanted to do a clean install on XP using Windows virtual machine. I unserstand it sounds stupid, but all I am trying to do is sync some effects to a soundtrack and it's not working and I am on a deadline.
Has anyone installed these, I get an install error, Contact Adobe Support. not very helpful.
Thanks,.
David

Yeah, but what do you expect? It's weekend and your scenario really isn't something people do every day. I would even guess that it's more of an issue with memory and keyboard handling settings in the VM rather than a flaw in the Adobe program. In any case, what's so bad about just installing CS4 in W7 itself or installing the CS5 trial? If you're on a deadline, it's certainly better to have some way of working and worrying about any side effects later than waiting for a solution to fall out of the sky...
Mylenium

Problems before and after Uninstall and re-install CS4

I went ahead and uninstalled and re-installed CS4 because of freeze ups and other difficulties. Program After Effects is now crashing - see attachment. There is also a problem with an importer plugin (I think) may be related. I can't tell. I have not tried any other projects. I did however, disconnect the Matrox MX02 Mini, but still had problems. The MX02 is now re-connected.
I wonder if installing CS4 on top of CS3 is an issue? I remember having a similar problem goiing from CS2 to CS3. I had to downloader a cleaning utility from Adobe (I think) to remove every bit of CS2 and then run CCleaner.
It's my own fault - trying to upgrade software and hardware at the same time. It's hard to isolate. For now, I'l just have to do with Premiere since it is working. But, I'd sure like to know what's going on.

Did you re-install all other Adobe products as well? If not, then that may be the problem. Uninstalling/ reinstalling only one of them messes with MediaCore and certain otehr functions. The quick fix is to download the manuala (!) update packages for After Effects, Premiere Pro/Encore and Adobe Media Encoder from the support pages and run them. This usually bends things in place. If not, then you will probably have to uninstall again, this time including every Adobe app, use the CS4 Clean Script and reinstall.
Mylenium

Do I need to install CS4 full version before installing CS5 upgrade?

New hard drive in iMac. I have a full version of CS4 design premium and an upgrade version of CS5. Do I have to install both? Or can I just install CS5 upgrade and somehow use my CS4 full serial number to validate the CS5?

You have the right idea. You do not have to install CS4. At some point during installation of CS5 you will be required to enter the serial number for CS4 in order to confirm it as a valid upgrade installation

I have to re install CS4

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