I have to reformat my hard drive and reinstall all of my programs. What do I do about Creative Cloud? I also still need access to CS6 (I have a Marksware converter for InDesign to Quark).

I have to reformat my hard drive and reinstall all of my programs. What do I do about Creative Cloud? I also still need access to CS6 (I have a Marksware converter for InDesign to Quark).
This is a MacBook Pro 15" (Model number A1286) running Mavericks. Hard drive is fine but system software has been corrupted. I cannot simply restore from Time Machine as it will copy the corrupt system.
Will I have to find all of my serial numbers before I can launch any of the programs?
Thanks

For the Cloud, you log in to your paid Cloud account and download & install the same way you did the first time
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
If you have the perpetual license version of CS6 you install from your original media and use your serial number
If you have the version of CS6 that is installed via the cloud use this link
http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html
-or http://www.adobe.com/downloads/other-downloads.html

Similar Messages

I have a iMac 6,1 that I want to reformat the hard drive and reinstall Snow Leopard version 10.6.3 . I don't know how to reformat

I have a iMac 6,1 that I need to reformat the hard drive and reinstall Snow Leopard version 10.6.3 . How do I reformat ?

Boot the ssystem from the OS DVD. Once it is booted run Disk Utiltiy. Select OS Extrended (Journled)
See http://support.apple.com/kb/HT3910?viewlocale=en_US&locale=en_US

HT1351 I have just reformatted my hard drive and re-installed iTunes; how do I connect back to my library on an external hard drive?

I have just refromatted my hard drive and reinstalled itunes; how do tie it back to my library on an external hard drive?

If the whole library was on the external drive then press and hold down shift as you start iTunes, then use the Choose option to reconnect to it.
If it was only the media folder, but you backed up the library folder then restore that to <User's Music> in your rebuilt machine and you're good to go.
If you forgot to backup the library folder, but you don't care about ratings, play counts, playlists etc. then shift-start-iTunes, Create a new empty library at the root of the external drive, e.g. at X:\iTunes, move the media folder inside that as X:\iTunes\iTunes Media, then use File > Add Folder to Library to import the media.
Otherwise see Recover your iTunes library from your iPod or iOS device.
tt2

My HP computer's hard drive crashed. I have replaced the hard drive and reinstalled all of the software. I have copied my I tunes library from my backup hard drive to the new one. How do I restore the permissions? This is the 3 rd time I have had to d

My HP computer's hard drive crashed. I have replaced the hard drive and reinstalled all of the software. I have copied my I tunes library from my backup hard drive to the new one. How do I restore the permissions? This is the 3 rd time I have had to do this. THe share screen says you are limited to 5 ??

No backup is not good.
You can transfer itunes purchases from an ipod. File>Transfer Purchases

HT201065 If I reformat my hard drive and reinstall my os x can the old icloud account still track me down?

Help?

Welcome to Apple Support Communities
No. Find my Mac can only track a Mac if it is using the Apple ID used for Find my Mac and if Find my Mac is enabled on that Mac. When you format a Mac, Find my Mac cannot track it anymore if you are using a different Apple ID in iCloud.

I interrupted a software update and my macbook pro will not boot. I have tried to reboot using the startup disc, I have tried to verify the disc, and repair the disc. It tells me I need to erase and reformat the hard drive then reinstall the operating sys

I interrupted a software update and my macbook pro will not boot. I have tried to reboot using the startup disc, I have tried to verify the disc, and repair the disc. It tells me I need to erase and reformat the hard drive then reinstall the operating system. I do not have a back up of all my applications, my garageband music and other things. I also do not have time capsule set up on this machine, but I do have a 2 TB time capsule.
Is there anyway to back up this corrupted drive so I can restore my applications later?

There's an old saying. If you don't have a backup disc, then there must be nothing important to backup. That's just lesson #1. Lesson #2 is to never interrupt a software update. Not a good thing.
OK, I'm sure you know this. It just upsets me to read your story, knowing you have a lot of important stuff on your hard drive, and didn't use time machine.
You're pretty much in a bad place. My only hope for you is to boot to your Installation Disc, then using disk utility see if you can save the internal hard drive (by fixing what can be fixed). You might be able to see your user folder and some of your apps. I wouldn't even consider copying the library, because who knows what's been corrupted in there.
Good luck.

The backup files for my devices are saved to my internal hard drive. I have a small internal hard drive and would like them to be saved to an external drive. How can I change where iTunes automatically backs up to?

The backup files for my devices are saved to my internal hard drive. I have a small internal hard drive and would like them to be saved to an external drive. How can I change where iTunes automatically backs up to?

This has nothing to do with iTunes as iTunes provides no way to move or relocate the backup files.
A search of google or the fourms would reveal ways to create a folder link to relocate the physical location where the files are stored.

I have a seagate 1tb hard drive and a 16gb memory stick, how do i transfer avi files from one to another as the click drag and drop wont work, please help?

i have a seagate 1tb hard drive and a 16gb memory stick, how do i transfer avi files from one to another as the click drag and drop wont work, please help?

Greetings,
What happens when you drag it?
Make sure the drive you are moving the files to has enough available space to receive the file:
Click on the movie file and go to File > Get Info and note the "size"
Check the drive to which you are moving the file to make sure it has enough available space: https://idisk.me.com/madisonfile-Public/web/finder-drive-available-space-and-for mat.html
Also note the format of the drive you are copying too. If it is not Mac OS Extended or FAT (not recommended unless you are taking it to a windows computer) then that may be the issue.
Hope that helps.

My Mac is telling me that my disk is full. I have bought an external hard drive and have just listened to a youtube tutorial on how to move iTunes library to the external hard drive. If I do this can I still load new media on my Mac without the external?

my Mac is telling me that my disk is full. I have bought an external hard drive and watched a youtube tutorial on moving iTunes library to external hard drive. Will I still be able to use iTunes on my Mac for new media or will this now only work through my external hard drive?

To do this you need to learn the details of how iTunes works. For example, you just said, "leave my iTunes on my computer". iTunes is the application itself so of course it has to be on your computer. That said, I therefore don't know what you mean when you say leave iTunes on your computer. The phrasing of your question suggests to me, if I may be frank, you don't understand how iTunes works fully and we can't just give you a "do this" answer and have it work out. It would be too easy to make a mess of things.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
Yes, you can download media and delete it again (but if it is from the iTunes Store there is the possibility you can't always download it again). Of course if you want to keep a copy you can archive it. I have done that with some files for which I have no room on my computer. I transfer them to an external hard drive and delete the reference to the file (but not the file itself) from my library. If I want a quick listen I go to the file on the drive and use Quicktime player or something else non-iTunes so I don't have to have it added to iTunes and delete again. I don't know if that is the solution you are looking for. I could leave the reference in iTunes but if the file can't be located by iTunes it will tell me there is a broken link = ! I guess I could live with that except I periodically scan my library for broken links and don't want it getting confused with ones I have done deliberately and ones suggesting I am really missing a file somewhere.
Another possibility is to make a second iTunes library for material you are archiving and only use that library when the computer is using the external drive. There are tricky aspects to dong that but it is a possibility too.
The simple solution for most people with computers with tiny drives (as most seem to be these days) is to put their whole iTunes library on an external drive and use it from there.

How long does it take to reformat a hard drive and do a system recovery?

I have a Satellite 2405-S201 that was infected with a virus. I decided to use the Toshiba recovery discs that came with the computer to reformat the hard drive and restore the system to its original factory status. I started with the recovery process using Disc 1 and it now seems stuck. Its been at least 2 hours since I started and the screen is blank. Occasionally the CD drive spins up but nothing else seems to happen. Any ideas on what I should do next? Should I leave it be and see what happens? Or should I attempt to restart the process? Something else?

When my imac was new in 2002 the drive turned out to be defective. Apple replaced it, but it still took about a week, even with the part in stock at the local (US) Apple Store. I would expect it to take longer these days, when it's an outdated machine and so not one requiring parts they'd likely have in stock.

Need to erase hard drive and reinstall system on iMac but have misplaced original install disks. Tried to use a my copy of Snow lepord 10.6 from my Mac pro but will not boot. Can original install disks be replaced. Thanks

Need to erase hard drive and reinstall system on iMac but have misplaced original install disks. Tried to use a my copy of Snow lepord 10.6 from my Mac Pro but will not boot. Can original install disks be replaced. Thanks

Yes the original Install Discs can be replaced for a nominal fee. Call AppleCare, you will need a credit card and the serial number of the machine. You can use the AppleCare Contact Info for the phone number on your part of the planet.

My husband backed up our music and movies onto a hard drive and now all my playlists in my itunes have disappeared, how do I retrieve them back into my itunes library???

My husband backed up our music and movies onto a hard drive and now all my playlists in my itunes have disappeared, how do I retrieve them back into my itunes library???

Sounds more like the media was moved.
Move it back.

My 2009 MacBook Pro keeps restarting even after I wiped the hard drive and reinstalled OSX.

About a month ago, my laptop started to randomly turn off: I would be using either Chrome, Photoshop (the free CS2 version available from Adobe's website) or Powerpoint, and the screen would go blank. I would then have to hold the power button for a while until the little light at the front of the computer would flicker and it would restart. I brought it to the Mac Store where they tested it and said it looked fine. They suggested I erase my hard drive and reinstall OSX as a precaution.
Fast forward a month, I have been very busy with work and hadn't been able to fix this problem. It wasn't that bad, only once every couple of days, sometimes more, sometimes less, I could work despite this problem.
Then, I installed OSX Mavericks. The installation started in the morning, but, like an idiot, I paused it to go to work. Later on, I completed the installation, it looked fine, but then all day long my laptop would suddenly restart and go to a grey screen that said in multiple languages "Your laptop restarted because of a problem, press any button to continue the restart." A computer technician friend of mine checked it out and said it was probably due to the badly installed OSX and suggested that I erase my hard drive and reinstall OSX.
I backed up all my files, erased the hard drive and reinstalled OSX. Everything looked fine.
Then it happened again.
Any ideas of why this is happening?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

I'm getting the grey screen during start up and can't boot the computer. I did a cmnd R but worried it would automatically wipe my hard drive and reinstall OS. Is there a risk at cmnd R will result in wiped HD without me actively making that choice?

I'm getting the grey screen during start up and can't boot the computer - MacBook Pro with lion.
I did a command r after doing some research but got nervous that it would automatically wipe my hard drive and reinstall OS.
I was nervous because it asked me for language for software use before any options were presented (such as repair via disk utility). It looked similar to an OS install.So I powered off....Is there a risk at command r will result in wiped HD without me actively making that choice?

Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless.

With Lion, How Can I Erase the Hard Drive and Reinstall The System Software?

I plan on buying a used iMac with a Core 2 Duo so that I can run Lion. Since Lion can only be purchased at the Mac App store what if I needed to erase my hard drive and re-install the system software. How can I do this without a DVD with the OS on it like I have for Snow Leapard. I suppose that I could boot from my Snow Leapard DVD and do the erase. Then, I supposed I would be able to download Lion again from the Mac App Store without paying for it again. But, how would you erase a hard drive and reinstall the system software when purchasing a new Mac with Lion already installed and no DVD at all with the OS on it?
-- Kaydell

When someone purchases any Apple computer with a DVD Drive, they should have recieved two DVDs... One contains the Operating System (up to Snow Leopard, Lion no longer ships on DVD) and the other contains the SYSTEM SOFTWARE (i.e. iLife and iWork). To install the software, they just insert the DVD with the SYSTEM SOFTWARE into any compatible Mac and run the installer. There is no need to erase the hard drive to install SYSTEM SOFTWARE. Maybe a friend can let you borrow the SYSTEM SOFTWARE DVD. The other option is to purchase the software via the App Store.
FYI... App Store purchases are linked to the PURCHASER'S APPLE ID. So if you buy a used Mac from a friend and that Mac already has Lion installed on it,that Lion purchase is linked to YOUR FRIEND'S APPLE ID, not yours. So if you want to download Lion again, you will have to enter your FRIEND'S APPLE ID AND PASSWORD. You can always have your friend re-download Lion and make you a DVD copy.

I have to reformat my hard drive and reinstall all of my programs. What do I do about Creative Cloud? I also still need access to CS6 (I have a Marksware converter for InDesign to Quark).

Similar Messages

Maybe you are looking for