I have to restore my phone but it doesn't complete the restore process.

I did something wrong and it's making me restore my Iphone in Itunes. It goes through the process but once it gets to the restore process it goes a little bit and then just stops. I let it run for a couple hours but it never moved. I tried numerous times and each time it stopped. Please help. =(

Let your iPhone charge on the Wall Charger for 30 minutes and then try the Restore again. If still problems, and you are still under the 1 year Warranty or have AppleCare, then take iPhone to Apple for fix.

Similar Messages

  • I accidentally put a passcode lock on my iPhone and I forgot what I set for it, is there a way to take it off without accessing the phone? I have restored my phone but it doesn't work, is there anybody that could help me please?

    I accidentally put a passcode lock on my iPhone and I forgot what I set for it, is there a way to take it off without accessing the phone? I have restored my phone but it doesn't work, is there anybody that could help me please?

    You can't "accidentally" put a passcode on any iPhone...its a multi-step process. Further, restoring an iPhone will remove the passcode, as the passcode is not included in an iPhone backup.
    Are you sure you're talking about the phone passcode & not something else...like the "Restrictions" passcode?

  • HT201413 i tryed to restore my phone but it turns of during the process and an error happens so what should i do

    i tryed to restore my phone but it turn off during the process and an error happens so should i do ?

    Hello there, VladlsSwag.
    The following Knowledge Base article provides some steps for troubleshooting your issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Particularly:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1766 I've just purchased an Iphone 5c. I have chosen the restore from iCloud and the phone has now restarted to complete the restore. It has been 3 hours and the progress bar has not moved.

    I have chosen the restore from iCloud and the phone has now restarted to complete the restore. It has been 3 hours and the progress bar has not moved. I have now tried to reload again by holding the sleep etc, to no avail

    If all you want is your old photos, you could backup your new phone using iTunes, then restore it from your iCloud backup, import the old photos to your computer, then restore it from the backup your made in iTunes returning your newer data to your phone.  If you want your old photos on your phone, sync them there from your computer using iTunes.  The process would look like this:
    Connect your phone to your computer, when it appears in iTunes on the left sidebar right-click on it and select Transfer Purchases; right-click again and select Backup.
    Disconnect from your computer and go to Settings>General>Reset>Erase All Content and Settings to return it to new
    Go through the activation setup, choosing to Restore from iCloud backup.  Make sure your phone is plugged into a charger and has access to wi-fi as this can take hours to complete.
    When complete, without connecting your phone to your computer, open iTunes and go to Preferences.  On the Devices tab check "Prevent...from syncing automatically"
    Now import the old photos to your computer (see http://support.apple.com/kb/HT4083)
    When done, open iTunes, right-click on the name of your phone on the left sidebar and select Restore from Backup, choose the backup you made in step 1.
    Go to the Photos tab and select the photos you want to sync to your phone and sync.

  • HT201210 i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring process. Its giving the warning that the updated software server couldn't be reached. Can anybody help????

    i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring process. Its giving the warning that the updated software server couldn't be reached. Can anybody help????

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • TS4036 My initial backup to iCloud  for my iPhone 3G is taking so long. I would like to use my phone, but am afraid to stop the backup process. Going on 16 hours.

    My backup to iCloud seems to be taking so long, I don't even have any confidence that it is working. Going on 16 hours. I want to use my phone, but it says if I stop it will return my phone to initial state. Do I lose all my apps?

    Welcome to the Apple Community.
    The first back up to iCloud may take some considerable time. Just how long isn't really possible to say without knowing how much is in your back up and your connection speed.
    What many people don't realise is that upload speeds are often significantly less than download speeds, so for example a user may have a download speed of 40 Mbps, but only 1 Mbps for uploading. As a rough guide it will take around 2 ¼ hours to upload 1 GB of data at 1 Mbps.

  • How to restore my phone when it gets stuck during the restoring process?

    I have got my Iphone 3gs for just over one year. It was completely fine until yesteray. Out of nowhere it just crashed yesterday and has gone into recovery mode ( kept asking me to plug into Itune) . When I tried to restore it using Itube, it got stuck at the stage where it says 'restoring firmware'. I don't know what else I can do? Please help.

    I have got my Iphone 3gs for just over one year. It was completely fine until yesteray. Out of nowhere it just crashed yesterday and has gone into recovery mode ( kept asking me to plug into Itune) . When I tried to restore it using Itube, it got stuck at the stage where it says 'restoring firmware'. I don't know what else I can do? Please help.

  • HT201263 have tried to restore my ipad and it does not complete the restoration and gives me an error code

    I have tried many times to restore my ipad to factory settings with no luck.  It does not get through the whole process and gives an error code of 3194 cannot restore.  It then directs me to a website that does not help and is very hard to get rid of.  I am ready to send my ipad back and get a new one.  Is there any solution to saving my current model?

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • Once i turn on my iphone it says connect to itunes, so i did that and restored by phone but now it keeps saying the same thing. Once i reconnect it to itunes it tells me theres a problem with my phone. what is it?

    is my phone damaged and i should just buy anyother one?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • Trying to restore my phone, but it's been on the same screen for 5 hours "syncing contacts"?

    phone on syncing contacts for 5 hours? what's up?

    Something's probably wrong with the program; Close it and reboot, or you may need to reinstall iTunes.

  • Bought my iPhone 5s in Saudi and I am currently here..I don't have FaceTime in my phone but why can I see the 'icon' for FaceTime in my notification center? Do I have it really? Is it just blocked?

    To everyone.. I. Need help..

    If your iPhone was meant to be sold in KSA (and not a gray market iPhone
    meant to be sold elsewhere), FaceTime is blocked by the KSA government
    and cannot be installed - even if you take the iPhone to a country where
    FaceTime is allowed.
    What is the model number of your iPhone (Settings=>
    General=>About=>Model) including all letters and numbers?

  • How do I change my security questions I forgot them and I have a rescue email address but it doesn't show the option to send me an email

    I Need help cause I forgot my security questions it's literally driving me nuts!! I got a rescue email and still can't find the option to change my security questions please help!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT4623 I get the update but it doesn't complete the install.iOS 6.0.1

    Tried software uodate loads but right at the end it stop and  give error -failed

    I imagine a ton of people are attempting to download it right now. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

  • HT201210 I tried to update my Iphone 4S & was sent an error message telling me to restore my phone & did so & now my phone is unable to be used because it will not complete the restoring process & is locked in this screen not letting me use it at all.

    I was trying to update my software to on my phone and it would not let me do so sending me a message to restore my phone before I can complete an update so I did this but it would not complete the restore and was sent another message stating that my phone is already in recovery mode and a restore needs to be completed before I can update any software. I have tried this four times now and my phone screen is stuck with the Itunes symbol on it along with a picture of the plug. It will not let me eject or do absolutely anything. I cannot use my phone at all. I have even tried to shut it down and turn it back on which still did not help.

    and error code or the exact msg would help

  • My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

    My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

    Hi sunnylordz,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying. 
    If you see No Service in the status bar of your iPhone or iPad - Apple Support
    Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
    Cheers,
    Mario

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