I have tracks missing of the album I purchased. Can anyone help?
I purchased the Skyrim soundtrack yesterday and listened to it fully. Today I connected my Ipod to my laptop to charge and so the soundtrack is on my laptop aswell as my Ipod. But now, both my Library and my Ipod say I have only purchased 18 of the 53 tracks off the album. Does anyone know what I can do, because I can't re-downlaod the album without buying it again for some reason?
If anyone has any suggestions it would be appreciated.
Thank you.
What region are you in? I believe in most places you should be able to redownload your past music purchases on demand, but they will only show in iTunes Store > Purchased > Music > Not on this computer if they are not already in your library, whereas you say they downloaded and played successfully at least once.
Perhaps something has gone wrong with the index of the main Music playlist. Download the current iTunes Free Single of the Week. I know it sounds odd, but it should fix the problem. (Probably adding anything would do.)
If that doesn't work close iTunes and delete the hidden file sentinel from inside the main iTunes folder, then start iTunes again. It should run a consistency check when it starts up which may resolve the listings to show the entire album again.
Failing that use the "Report a problem" links in your account history to get in touch with the iTunes Store support team.
tt2
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