I have tried all the fixes in the "Managing the Flash Plugin" article on the support site, but am still unable to get the Flash bit to work for my favorite eMagazine, any thoughts?
I have tried all the fixes on the managing the Flash plugin website (uninstalled, reinstalled, updated plug in, etc) but I am still not able to access my subscription on my favorite digital magazine. I can view it in Internet Explorer and I can play Flash games on Facebook, etc. So I am at a lost as to where to try next. With it being on the old tower PC and not my new zippy laptop it is difficult to play with troubleshooting and with all the addons installed by my family I'm not sure what to delete or try again.
Did you post with the computer that gives problems or did you use another computer?
Try to uninstall and reinstall Flash.
See Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE)
Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions and disable the Java Quick Starter extension as you do not need them to run Java applets.
See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
Disable the Java Quick Starter extension: Tools -> Addons -> Extensions
Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)
Similar Messages
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I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
AppleFAN7591 wrote:
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
I have tried to reindex my messages but I still can not get the search function to work in email
I have tried reindecing my messages by rebuilding the library but I still can't get my message function to work in mail. Any proposed solutions much appreciated.
Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock all your user files, reset their ownership, and remove their access-control lists. If you've set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Back up all data.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-
This time you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?
I've been working at the same problem for hours now and it's really driving me crazy so any help would be greatly appreciated.It is working now. I no longer get the message about the item not being available in the US and I can access the store.
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I have downloaded the latest software to my Apple TV, but I am unable to get the airplay icon to display on either my iPhone5 or iPad2. Both have iOS7 installed. The Apple TV connects to the wifi successfully. Any ideas please?
Can we assume you are bringing up the "Control Center" and the Airplay icon is not there?
http://www.apple.com/ios/whats-new/
Do you have the "AirDrop" icon? -
Installed Lion, now Iphoto doesn't open. Think I tried all tricks mentioned so far. None seems to work for me. Anybody any thoughts?
Installed Lion, now Iphoto doesn't open. Think I tried all tricks mentioned so far. None seems to work for me. Anybody any thoughts?
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Firstly, I can't open iPhoto on my macbook as of a few days and could it have anything to do with a problem I have updating my iPhone's software as I've downloaded extra iCloud storage but I still can't get the iPhone to recognise the space for software
No. With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see when iPhoto opens?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
For the iPhone issue ask in the iPhone forum.
OT -
I can't connect my mac to my TV, I have the right cables and have done it right but I still doesn't get the macscreen on the Tv, what should I do?
What are you getting on the TV? Are you getting a completely blank screen, or are you getting a message similar to 'no input detected'? Or are you seeing the spiral galaxy desktop? If you go into System Preferences -> Displays then do you have an 'Arrangements' tab?
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I followed the instructions on how to set up an Apple ID without using a creditcard or iTunes card many times on several devices, but I still do not get the NONE option on the billing page. Please help??
Follow the steps on this page when creating a new account http://support.apple.com/kb/HT2534
e.g. if using a computer's iTunes : https://discussions.apple.com/message/24321860
If you've already created an account and are being prompted to review it when trying to see it then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054 -
Every time I try and change my answers the security questions it says an email has been sent to reset them but I still haven't gotten the email?
If it's not in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92653) -
i accidentally bought some hearphones and i cancelled my order but i still don't get the money back to my debit card, should i keep waiting?
I would wait like a week or so after you cancelled but after that you should call their customer service and see what's going on on their end of the transaction.
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I am in need of assistance with syncing photos on my iPod onto my laptop. Had to replace the hardrive on the laptop and I'm unable to get the photos synced from the iPod.
- If the photos were taken by or saved to the iPod just use the computer's camera/image capture software to get them from the iPod.
- If the photos were synced to the iPod you need a third-party program such as PhoneView of TouchCopy. -
Firefox crashes on any page with flash. I have the most recent version of Firefox on OSX Snow Leopard. I have made sure that I have all the most recent plugins and extensions and I am not running any custom theme. I have completely un-installed and re-installed Firefox and flash to no avail. I think the problem is in some user preference, but I cannot seem to find it. If I log out and use a different user on my machine, Firefox does not have the flash crash problem.
== Crash ID(s) ==
??JYOuyang: I have the correct plugin for Flash. My problem is not the "Flash crashed" icon, which would be generally acceptable, but FIREFOX crashing, usually rather dramatically. I have since regressed to Firefor 3.6.3. I am still using Flash 10.1, the newest version. This no longer causes Firefox to crash. Now then -- if the same plugin causes no crashes in the new version of Firefox and does cause crashes in the prior version, it is not exactly a humongous leap to conclude that maybe, just maybe, there was a bug introduced in Firefox 3.6.4? I mean, it's not as if a major feature of 3.6.4 was a significant change in how plugins interact with the browser or anything... oh, wait, there was, wasn't there? Hmmm. Saying "It's Adobe's fault!" rings a little hollow when the 10.1 plugin works correctly in the prior version of Firefox. Any kind of host/plugin model relies on a contract between the host and the plugin, and when there's a crash, it indicates one side or the other broke that contract. Under the circumstances, it's difficult not to suspect the blame for this lies on the Firefox side. It's certainly possible that Adobe's code IS broken and the problem is that it SHOULD work with the new version of Firefox, if it were properly written, but it's not, so it doesn't. However, no one seems to want to dig down to find out or provide a workaround other than regressing to 3.6.3, so that's what I've done -- Firefox does too many other things right for me to switch browsers at this point.
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I can't send email in Thunderbird and I have tried all suggested fixes I can find!
I moved Thunderbird from my old MacBook Pro to a new MacBook Pro (I have done this before with no problems).
I updated Thunderbird on both laptops before I did this - to version 31.0
The new machine's running Mavericks 10.9.4
I started to notice intermittent problems with sending email - this seemed to free up when I opened up my BT email account (the account that 'feeds' Thunderbird) and then resent the email in Thunderbird.
This 'fix' has now stopped working and all I continually get when trying to send is the message:
'Send Message Error
The message could not be sent because connecting to SMTP server mail.btinternet.com failed.
The server may be unavailable or is refusing SMTP connections.' (etc.)
I checked with both Mozilla and BT forums/help pages, then went to Thunderbird>Tools>Account settings>Outgoing Server(SMTP)>Edit
I then changed the settings to those recommended by both BT and Mozilla:
Server Name: mail.btinternet.com
Port - 465
Security - SSL/TLS
Authentication - normal password
User Name - (my user name)
I also tried many variations (including the original settings)
Server Name: mail.btinternet.com
Port - 587
Security - none
Authentication - password transmitted insecurely
User Name - (my user name)
I tried deleting my password and then doing the above all again.
I tried turning the router off and back on and doing the above all again.
Nothing - apart from not being able to send email Thunderbird's working fine with incoming, I really think I've tried everything I can. Can I delete my prefs - will this help? Is there anything I've missed? I've wasted 4 hours and it feels like 4 days!
Any help would be greatly appreciated.Error message as above and below:
'Send Message Error
The message could not be sent because connecting to SMTP server mail.btinternet.com failed.
The server may be unavailable or is refusing SMTP connections.' (etc.)
BT won't deal with this - they redirect me to a 'partner' who want to charge to discuss the problem. Nice, eh! -
App Builder won't install - have tried all recommended fixes but still fails
Hi all,
I have read the similar issues others have had installing app builder and tried the suggested fixes, but am still having trouble installing.
I have downloaded the latest version of App Builder (32.4 I believe), and am running Mac OS X 10.7.5. When I try to install i get the error "Sorry, an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer from the application author."
Just out of interest, I tried installing the same file on another Mac (running OS X 10.10.2) and installed without issue. So the installer file would appear to be fine.
According to the system requirements, my 10.7.5 system should support the install, so I am not sure what else to try.
Thanks, Louise.Ok. Please call enterprise support for assistance with this then. You can find contact information by logging into http://digitalpublishing.acrobat.com/ and looking in the bottom middle of the screen.
Neil
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