I have tried downloading and installing the Adobe Pro DC trial on 2 different browsers and it keeps generating an "unexpected error". I have a MAC. How is this troubleshooted and fixed?
I have tried downloading and installing the Adobe Pro DC trial on 2 different browsers and it keeps generating an "unexpected error". I have a MAC. How is this troubleshooted and fixed?
Hi Carlos ,
Could you please share the screen shot of the error message so that we can check and troubleshoot accordingly .
Is there any error number or code associated with the error message or it just says "unexpected error" ?
I would recommend you to try and install the Acrobat DC trial referring the following links .You could choose any of the following .Also make sure you disable all the third party software before you commence the installation .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Regards
Sukrit Dhingra
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