I have tried repeatedly to download the CC update and keep getting "contact customer support" message- this has gone on for over a week.

I cannot get the CC update to install- it has stopped midway for over a week and says contact customer support. I don't have problems with anything else downloading. Any ideas?

Kittymarimba123 have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application?

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I have the iPhone 4, recently installed ios6 now my phone constantly turns itself off, keeps freezing and then 2 or 3 times in the space of 24hrs it has to be restored to factory settings. This has gone on for over a week.

I have the iPhone 4, recently installed ios6 now my phone constantly turns itself off, keeps freezing and then 2 or 3 times in the space of 24hrs it has to be restored to factory settings. This has gone on for over a week.

If all basic troubleshooting has been tried and a restore as new does not resolve, take it to Apple for evalation and possible replacement.

Ipod touch will not restore, only gives the apple logo...i have tried every trouble shot i can.. and keep getting the sme results.

ipod touch will not restore, only gives the apple logo....i have tried every trouble shot... and keep getting the same results.

Maybe here:
http://www.windowserrorhelps.com/itunes-error-11-how-can-i-fix-itunes-error-11-i nstantly
Is the iPod jailbroken?

I am trying to access va.gov and keep getting secure connection failed message, this is a Veterans Administration site, WHY?

this is a United States government website. (OK you can stop laughing now) Specifically a Veterans Administration website for veterans to monitor and keep up on their health status , keep in touch with their Dr and other related topics. does this mean there is no security document for this site. how can I stop getting this message?

Are you having this problem on your Windows 8.1 system?
There can be many causes of certificate errors. If you expand the Technical Details section of the error page (assuming there is one), what is the explanation there? You could copy/paste that section into a reply.
I don't know my way around the site to investigate further. This page works for me: https://www.myhealth.va.gov/index.html

I can not get Adobe Flash Player to update on my Mac. It keeps telling me to close Safari even though it is closed. I have tried all suggestions on the Adobe site and always get the same results. Thanks for any help

I can not get Adobe Flash Player to update on my Mac. It keeps telling me to close Safari even though it is closed. I tried every thing on Adobe's site to fix the problem with the same results always. I went to Mac's site as well and was told to go to Adobe for a solution. It worked fine since a new Mac in Feb. ,but it will not update now so no Flash Player ay all. Thanks for any help.

[discussion moved to Installing Flash Player forum]

I have Pages 09 but it will not save a document. I have tried clicking on all the options but I keep getting an error message that the document cannot be saved. Any help?

I have Pages 09, but it will not save a document. I have clicked on all options, but I cannot save anything. Any thoughts?

Hi lv,
This may help. File > Export > PDF or Word or RTF.
At least that will save your work.
Regards,
Ian.

I am trying to install the itune update and keep getting error message

the message says i need to get rid of application itunes.

What's the precise text of the error message, please? (There's a few different ones you might be getting that I can think of.)

I can't download the software update i keep getting error occurred installing i0s 6.1.3

-_-

before like i downloaded it but than it froze and i restarted it and now its saying error occurred installing i0s 6.1.3

Why can't I download Adobe Premiere Pro from the cloud- have tried repeatedly, followed all the post

Why can't I download Adobe Premiere Pro from the cloud- have tried repeatedly, followed all the posted advice- all other programs have downloaded without a hitch.... what's the deal?

Hi Clearly Stated,
Maybe try downloading the Premiere Pro trial and then licensing it?
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_pro
After you install just covert it to be licensed as part of Creative Cloud using the "License This Software" option shown here.
http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
-Dave

HT5085 Have purchased Mumford and sons Sigh no more - order number MJ1GL4Zl7 on 15th Nov 2013. It has appeared on other devices - nut not on the main computer. I have tried repeatedly to download again - to no avail - help. V Hetherington

Have purchased Mumford and sons Sigh no more - 15th Nov 2013. It has appeared on other devices - nut not on the main computer. I have tried repeatedly to download again - to no avail - help. V Hetherington

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
What happens when you try to redownload it ? What you can redownload will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes - does that album show there ? If music shows there but not that album then is it hidden : http://support.apple.com/kb/HT4919 ?

Have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!

have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
I have tried to do the disk verify and repair but this has made no difference.
Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?

If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here. Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8.

I am trying to download a free app and keep getting an 'unable to download application' saying I have to sign in to the iTunes store...and I have! What else can I do?

I am trying to download a free app and keep getting the message 'unable to download application' and says I have to sign in to the iTunes store...which I have! What else do I need to do?

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I am trying to download the InDesign CS5.5 update and keep getting "Update Failed" "Please contact your Administrator if you wish to apply updates on your machine". I have done this and now have Administrator rights, but I am still getting the message. Ho

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Direct Updates
https://www.adobe.com/downloads/updates/

I am trying to download the trial version and I get to the Adobe Assistant Download complete, but then NO file allows for download. I have turned off all blocks, looked in Explorer, I have spent about 3 hours doing this... HELP

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I personally try to avoid that "download assistant" whenever possible...
Download the offline installer from http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
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Ichave the new Macbook Air and the latest software. i have tried repeatedly to install the latest ve

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I have tried repeatedly to download the CC update and keep getting "contact customer support" message- this has gone on for over a week.

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