I have tried the two options with no luck.

Hi.
Thanks, i tried to recover via I cloud but couldn't find any of my old stuff, so I tried again via iTunes, I connected it to a computer as instructed but I got a different message. It says: apple Ipad 0 files. That it couldn't find any photos or videos on this device.
Please help, getting frustrated now.

So that people know what you are talking about it would be best if you replied on your original thread, and not started a new one : https://discussions.apple.com/message/25091673 (each post on a thread has a 'reply' button at its bottom right).
You said in your other thread that you 'remembered saving it' before the update started. Do you mean that you backed up your iPad to the cloud or to your computer's iTunes - did you do the update directly on your iPad or via your computer's iTunes ?
Or did you manually copy the photos and videos off yourself : http://support.apple.com/kb/HT4083 ? By default on a PC they would have been copied over to the 'My Pictures' folder on your computer.
And where/when are you now getting the 'apple iPad 0 files' ? Your computer's iTunes, windows camera wizard on a PC ?

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I have tried the two options with no luck.

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