I have tried to cancel my credit card info and there is no option on my payment screen just the choice of choosing 1 of 3 credit cards. What do I do next?

I have tried to cancel credit card info but there is no option in my payment screen. There is only the option to choose 1 of 3 credit cards. What do I do next? Any and all help with be greatly appreciated!

I don't think that the "none" option is available in every country. Where are you located?
If you can't remove the credit card by any other means, you might want to contact iTunes support. You can choose your country in the bottom right corner.
http://www.apple.com/support/itunes/contact/

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TS1424 I do not have a credit card but itunes wants me to review my account information and enter in my credit card info and theres no other option

I dont have a credit card but itunes wants me to enter my credit card info and i cant get passed it.

Hello Bstoddard7,
It sounds like you want to use your Apple ID without a credit card.
You can set your credit card to None in the billing information section of iTunes. This article will help you do that.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Changing your payment information using a computer
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Choose Store > View Account.
Enter your account password and click View Account.
From the Apple Account Information page, click Edit to the right of Payment Type.
Note: You can find the payment methods that the iTunes Store accepts in the Payment Type section. If you don't want a payment method on your account, select None in the Payment Type section.
Click the Done button after you've updated all of your information.
Thank you for using Apple Support Communities.
Take care,
Sterling

HT204266 I have an iPhone 4s and I have been having troubles with the downloaded apps. I have tried everything from re installation to restarting and deleting but nothing is working. When I press the icon, there is a flash and I return to my home screen.

Exactly as I mentioned above, the app just gives a flasha nd returns to the home screen, I have tried everything and nothing has really worked. Any suggestions?

Basic troubleshooting steps straight out of the User Guide are restart, reset, restore from backup, restore as NEW. Have you been through ALL of these steps?

HT4972 I have a new computer and a old iphone 4 that hasn't been updated in a long time. I logged into itunes on my new computer and plugged in my phone and there is no option to sync. ;( suggestions?

I have a new computer and a old iphone 4 that hasn't been updated in a long time. I logged into itunes on my new computer and plugged in my phone and there is no option to sync. ;( suggestions?

The ipod is not a backup device. The music sync is one way - computer to ipod. the exception is itunes purchases. Without syncing: File>Transfer Purchases
Copy everything from your old computer, or your backup copy of your old comptuer, to your new one.

I have tried to cancel my subscription since November last year. PLEASE CANCEL MY SUBSCRIPTION !!!! I trashed my credit card to avoid your bad service. I paid the subscription but I was unable to use your conversion service. RGattass

I have tried to cancel my subscription since November last year. PLEASE CANCEL MY SUBSCRIPTION !!!! I trashed my credit card to avoid your bad service. I paid the subscription but I was unable to use your conversion service. RGattass

We're all just users so can't do that but have you tried here? ---> Cancel your membership or subscription | Acrobat, Acrobat.com online services

I had created my apple id from apple's site and now when i am trying to sign in to itunes ,i m being taken to payment method page and there is no option as 'none' and i dont have a credit card.What to do?

i had created my apple id from apple's site and now when i am trying to sign in to itunes ,i m being taken to payment method page and there is no option as 'none' and i dont have a credit card.What to do?

Unless you use the steps on this page when creating a new account : http://support.apple.com/kb/HT2534
then you will need to enter credit card details before the account can be used to download any item from the store.
If you don't have a credit card then you will need to create a new account, and follow those instructions. If you want to use the same email address then you will need to remove it from that account first e.g.by logging into it via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com - you should then be able to use it on a new account.
Steps for creating an account on a computer's iTunes : https://discussions.apple.com/message/24321860#24321860

HT1918 i have just made my apple id.i have made this for itunes.after making my account i have problen with the review payment information as i do not use any credit cards and there is no option like NONE in review payment information. what should i do no

i have just made my apple id. i have made this for itunes. after making my account i have problem with the review payment information as i do not use any credit cards and there is no option like NONE in review payment information. what should i do now? to proceed further? plz help me!

How did you create the account ? If you followed the instructions on this page when creating it then you should have got the 'none' option : http://support.apple.com/kb/HT2534
e.g. on a computer's iTunes, if currently signed into an account then you logged out of it, and you then found a free app in the store and clicked on its free 'price' :
And then clicked on 'create Apple id' on the popup :
When I tried that process to create an account a few days ago I got the 'none' option on the payment details screen.
If you didn't use that process then you will need to create a new account using it (the instructions won't work with an existing account).

I'm trying to purchase an album and I have about $10 in my account. The album doesn't cost that much, but yet it is saying I have an insufficient remaining store credit. What do I do?

I'm trying to purchase an album and I have about $10 in my account. The album doesn't cost that much, but yet it is saying I have an insufficient remaining store credit. What do I do?

Do you have enough for the album and taxes?

I'm getting prompted to update adobe acrobat 9.5.5 which I have deleted. I am currently using 10.1.13. It is still asking me to update 9.5.5 (can't find anything using it) I have tried to cancel the updates for 9.5.5 but it only recognizes the 10.1.13 ver

I'm getting prompted to update adobe acrobat 9.5.5 which I have deleted. I am currently using 10.1.13. It is still asking me to update 9.5.5 (can't find anything using it) I have tried to cancel the update prompts for 9.5.5, but it only recognizes the 10.1.13 version. Suggestions? Am I missing something? It's driving me crazy!

Hi ncm72,
Could you please let me know what version of OS are you using.
Also, go to Control Panel/System Preferences in Windows/MAC and check whether Acrobat 9 is shown under installed programs list.
You might also try running Acrobat cleaner tool to remove all traces of previous versions of Acrobat:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then, install Acrobat X again from the link mentioned below:
Download Acrobat products | Standard, Pro | XI, X
Let me know if this works.
Regards,
Anubha

HT1430 have downloaded OS6, iphone now not working. Won't activate and iTunes is saying no sim card. what do i do next?

have downloaded OS6, iphone now not working. Won't activate and iTunes is saying no sim card. what do i do next?

sounds like your phone was hacked to work with your carrier. Now it is relocked to the rightful carrier. It cannot be reactivated without a SIM from that carrier.

My billing information is correct however iTunes won't accept it. I have tried changing it to "no" card, my statements from the banks are addressed to the same address. What the **** is going on?!

My billing information is correct however iTunes won't accept it. I have tried changing it to "no" card, my statements from the banks are addressed to the same address. What the **** is going on?!

Debit cards already in an account seem to keep working, but many people have reported that when entering or updating a card that debit cards are now rejected, and they're not listed in the accepted payment methods.
As to your issue, only the iTunes Store can help you with this. I understand the irritation, but please note that the U2 free offer is just a single song, not an entire album, so we're only talking about $.99 if you miss out but still want the track. Not a big deal, in my humble opinion.
Regards.

I need to cancel my monthly subscription, i have tried to cancel a few days before but not succeed and then auto-renew my subscription. I almost want to delete my adobe account. I need to cancel my monthly subscription, who can help me?

I need to cancel my monthly subscription, i have tried to cancel a few days before but not succeed and then auto-renew my subscription. I almost want to delete my adobe account. I need to cancel my monthly subscription, who can help me?

Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html

I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?

I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I haven't used my 'free' CC membership over a year but am still being billed? I have tried to cancel it but it makes it out as if I am not charged anything and doesn't let me me cancel...How am I supposed to get out of these payments

I haven't used my 'free' CC membership over a year but am still being billed? I have tried to cancel it but it makes it out as if I am not charged anything and doesn't let me me cancel...How am I supposed to get out of these payments. I have tried to contact adobe but it has been close to impossible.

Hi jacksteger
There are no active subscriptions under the Adobe ID you used to post on the forum.
Please check if you signed up using a different Adobe ID/email address and sign in with these details to see any active plans and get assistance with cancellation via the support page - Cancel your membership or subscription | Creative Cloud
Kind regards
Bev

I have a visa card for Zambia and there is no option in your countries that allow you to pay from Zambia. Please advise what I can do?

I have a visa card for Zambia and there is no option in your countries that allow you to pay from Zambia. Please advise what I can do?

TomWolves
I would do another rename to disable or just delete all the OldFilm.AEX and OldFilm.AEXOLD in that NewBlue Folder.
If you do, please let me know if that OldFilm.AEX regenerates itself the next time you open Premiere Elements 13.
Here is the strange story...at least from my Premiere Elements 13 Windows perspective...never had the No Disc error issue
Here are some details to sort through trying to figure out why you have 2 OldFilm.AEX file in the NewBlue Folder.
1. The original OldFilm.AEX file of Premiere Elements 13 has the date of 9/4/2014 (just before the version was released on 9/24/2014).
After the 13.1 update is done (whenever date), that OldFilm.AEX file has the date of 1/31/2015. I first saw notification of the 13.1 Update
release early in February 2015.
2. Now in Premiere Elements 13.1, if I take my OldFilm.AEX (date 1/31/2015) and disable it by renaming it to OldFilm.AEXOLD, close out of there, and reopen
the program, the OldFilm.AEX is not seen to regenerate. The OldFilm.AEXOLD remains there as its lone self.
3. So, I am thinking that your OldFilm.AEXOLD in the screenshoot is "original equipment" that you disabled to get rid of No disc error.
Why the OldFilm.AEX is there also is not clear, but the dating on it suggests that it came along with the 13.1 Update.
Bottom line: let us try the deletion or disabling one more time and see what happens.
Looking forward to further reports on your findings, as your time permits.
Thanks.
ATR

I have tried to cancel my credit card info and there is no option on my payment screen just the choice of choosing 1 of 3 credit cards. What do I do next?

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