I have tried to order a photo book. Both times it uploaded images etc and then after payment details a message pops up saying this album couldn't be processed. Please try again. Has anyone else experienced this? Can the photo books be printed in store?

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Anyhow, try a different browser. What were you using?
Firefox is known to work well with the download manager when other browers fail.

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After doing a software update for iPhoto, some of the photos in my library appear distorted and stretched. I have tried repairing the library but they are still distorted. Has anyone else experienced this and found a solution?

After doing a software update for iPhoto, some of the photos in my library appear distorted and stretched. I have tried repairing the library, rebuliding and repairing the thumbnails but they are still distorted. Has anyone else experienced this and found a solution?

What upgrade did you apply? As a test launch iPhoto with the Option key held down and create a new, test library. Import some photos and test to see if the same problem persists. Does it?
OT

Hi, I have just purchased a new Macbook Pro. Whenever I try and buy anything on the internet (via Safari) on any website it will not allow me to add products to checkout. Has anyone else experienced this problem or can suggest a fix? Many thanks!

Hi, I have just purchased a new Macbook Pro. Whenever I try and buy anything on the internet (via Safari) on any website it will not allow me to add products to checkout. Has anyone else experienced this problem or can suggest a fix? Many thanks!

On all shopping sites, or only some? What happens when you try?

HT4623 I updated my phone yesterday to ios7.0.4 and have lost the mail icon along the bottom of the screen which sits with safari, phone and the music icon. Has anyone else experienced this?

my phone is an iphone 4 and after the update to ios7.0.4 yesterday, i have lost all email facility. I dont have any email icon or button across the bottom of the phone which sits next to the phone, safari and music buttons. Has anyone else experienced this?? Thanks in advance

Hi kylie,
The Mail app cannot be deleted, so it is there somewhere. Look at all of your other Home screens to see if you can find it.
If you cannot, do a spotlight search to see if it got accidently moved into a folder: swipe down in the center of the screen to bring up the search bar - type in Mail - you should see the Mail icon in the search results. If it got moved into a folder, you will see the folder name on the right side. If it is in a folder, open the folder, and tap and hold the Mail icon until it wiggles, then slide it out and back to the place where you want it to be.
If that doesn' work, you can also go to Settings>General>Reset>Reset Home Screen Layout. This will move all of your icons into the original order that they were on the phone. You may have to move stuff around after this to where you want it to be, but all of the Apple system apps will be on the first Home screen.
Cheers,
GB

For some reason, the battery in my iPad2 is not charging. Has anyone else experienced this problem? If so, how did you remedy it, please?

For some reason, the battery in my iPad 2 , ioa 7.1.2m has stopped charging. Has anyone else experienced this problem? If so, how did you remedy it, please ?

Batteries do have a finite life span.
That said there have been some users reporting battery issues but but there's no way to know what or why or how it happens.
You can try a reset. Hold down the sleep and home keys for about 20 seconds. Let it reboot and see if that helps.
If you have spares, you can try to swap out your charger and cable, just to see if there's any difference with them changed.
Another thing you can try is a restore. That's basically where you back it up and then restore it from a backup. (something to do a bit more research into if you plan to do it).
if you don't want to do that then you can make an appointment at your local apple store and have them check it out.

TS3581 iPhone 4S - The XCarlink iPhone/iPod accessory for Mazda Bose autochangers is functioning differently after iOS 5.1. The Shuffle function no longer works. Has anyone else experienced this problem?

The XCarlink iPhone/iPod accessory for Mazda Bose autochangers is functioning differently after iOS 5.1. The Shuffle function no longer works and it plays Albums or Genius Playlisys only (not self-made playlists). Has anyone else experienced this problem?
Previously, the iPod function enabled one to see the track that was playing and control playback (such as repeat or shuffle) via the iPhone screen. Now all I see is an "Accessory Connected" message.

Somewhere in there, is there a question for us, your fellow users in these user to user support forums?

I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?

I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?
I tried using the downloaded update. It still didn't work but at least I did not have to restart my computer. The message was a little different too: "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."

Run through this list of fixes, either something is corrupted or you have malware that's blocking the update.
..Step by Step to fix your Mac
Make sure to backup your users files to a external storage drive first (not only TimeMachine as it may fail to restore) and disconnect, because if' it's a drive corruption/failing then the entire thing will either have to be replaced or a wipe and install done.
Most commonly used backup methods
If you do need to do a wipe and install
How to erase and install Snow Leopard 10.6
For Snow Leopard Speed Freaks

HT3500 I upgraded my operating system to Snow Leopard 10.6.8 and now my Lexmark X4875 will not print wirelessly and neither Apple, Lexmark or Belkin can work out why. Has anyone else experienced this and knows what to do? Thanks

I upgraded my operating system to Snow Leopard 10.6.8 and now my Lexmark X4875 will not print wirelessly and neither Apple, Lexmark or Belkin can work out why. Has anyone else experienced this and knows what to do? Thanks

You launched iPhoto and from its Preferences you selected Connecting camera opens.....

HT4914 I have several songs in my ITunes library that show as ineligible to be uploaded to ICloud, even though most of them were purchased through the ITunes Store. Has anyone else experienced this and figured out why?

I have several songs in my ITunes library that show as ineligible to be uploaded to ICloud via Match, even though most of them were purchased through the ITunes Store. Has anyone else experienced this and figured out why?

I had the exact same issue!! Seriously p*ssed me off when I checked out my ITunes purchased items (via my computer) and noticed that most of the additional tracks listed on my IPhone playlist was listed there too. However, I never authorized any purchases!! (I have actually written Apple Support asking for a full refund of all tracks listed on my purchased list)
Be careful when you swipe your finger to the left/right on those "additional" tracks on your IPhone playlist... I'm pretty sure that the cloud symbol is an option to download or automatically buy those tracks.
Solution for the problem:
1 - go to your IPhone settings
2 - choose "iTunes & App Store"
3 - go to "Show All" & "Music"
4 - turn off "Music" by moving the bar to the left (it should be a white color once you turn it off)
Should solve your problem :~)

I frequently have to remove and re-insert the SIM in order to access the internet. Has anyone else experienced this problem? Is the issue with the IPAD or the SIM card?

I frequently have to remove and re-insert the SIM card in order to access the internet. Has anyone else experienced this? Is it a problem with the IPAD2 or with the SIM card?

Could be the SIM card, the iPad, or both.
Start with replacing the SIM card.

The GX1 uses a SDHC card. Has anyone else experienced this problem?

I have recently purchased a Panasonic Digital GX1 camera and cannot import images into iPhoto as I could previously from either a compactflash or SD card using RAW. The GX1 uses a SDHC card. When I attempt to import the taken RAW images iPhoto informs me that the images are not in a readable format yet they are RAW images. Has anyone else experienced this problem with a Panasonic DX1 camera?

What version of the OS and of iPhoto?
Here is a list of RAW support for Lion.http://support.apple.com/kb/HT4757 I do not see your camera on it
There are several ways
Shoot JPEG rather than RAW
Use the Canon software (or other third party software like Adobe) to convert images prior to importing to iPhoto
Wait until your camera is supported
LN

HT201394 ios 8.0.2 causes my iphone 5 to jump in and out of data/cell service. Has anyone else experienced this?

I have an Iphone 5 16 gig on the Sprint network and since i've updated my ios, it now jumps in and out of cellular service. I was told that you can revert back to 8.0.0 but i can not find a way of doing that. Has anyone else experienced this problem and found a fix?

Hello, rscottval
Thank you for visiting Apple Support Communities.
I would close all applications in multitasking and power cycling the device. Once this is done test the results.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still having trouble with the text appearing as you type after following those steps, you may want to try turning off Documents & Data under your iCloud settings. On your iOS device’s Home screen, go to Settings > iCloud, then tap to turn off Documents and Data.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Cheers,
Jason H.

I have a $20 itune card. When removing tape number came off. Has anyone else experienced this problem?

I purchased an iTune card and when removing tape number came off with it. Has anyone else experienced this problem?

See this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page - characters are completely missing, not just difficult to decipher - contact the iTunes Store Support; instructions are at the bottom of that article.
Regards.

My iPhone 5 won't discover my iPad or any other devices via Bluetooth. Has anyone else experienced this?

My iPhone 5 won't discover my iPad or any other devices via Bluetooth. Has anyone else experienced this?

You haven't said which generation iPad you have, but this article might help you regardless:
http://support.apple.com/kb/HT3647
I imagine Keynote Remote uses Audio/Video Remote Control Profile which should be available on both your iPhone and iPad.
I think you're saying that since you got the new iPhone 5, these two things occur:
1. Your iPhone cannot discover your iPad
2. Your iPad cannot discover your iPhone.
If that's true, when you turn on Bluetooth on each of the devices, you might see old devices listed that are no longer used. If you do, I suggest clicking the white arrow to the right of such devices and clicking "Forget this device".

Have been using Lightroom on my Apple computer for years. Now, ever since upgrading to Apple's Yosemite operating system I get an error message (150:30) every time I try to open a lightroom file. Has anyone else experienced this problem? Also how do I s

Have been using Lightroom on my Apple computer for years. Now, ever since upgrading to Apple's Yosemite operating system I get an error message (150:30) every time I try to open a lightroom file. Has anyone else experienced this problem? Also how do I subscribe to Adobe's Premium Support? Every time I've tried (through contact support) I just get taken on an unending loop.

I think we need a lot more information.
Exactly what does the message say?
Exactly what files are you trying to open?
Exactly how are you trying to open them (what menu command or button or mouse action or keyboard shortcut)?
And lastly, what version of Lightroom are you using?

I have tried to order a photo book. Both times it uploaded images etc and then after payment details a message pops up saying this album couldn't be processed. Please try again. Has anyone else experienced this? Can the photo books be printed in store?

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