I have tried to purchase apps with both credit

I am having trouble purchasing apps on my mini whether I am using a card or credit. I receive an error message that the purchase cannot be completed & tells me to contact support. What do I need to do?

Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html

Similar Messages

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    I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated.  And can't used the app card number.  Any advice???

    I do NOT like using my credit card if I don't have to, and I went out of my way to go buy an Apple gift card, which I successfully redeemed into my Apple account. However, when I use the Apple "Cards" app, it will not let me use anything other than my credit card. I tried purchasing a card, hopefulling it would come out of my Apple store balance, but no such luck -- it came out of my credit card.
    Apple is becoming more like Microsoft every day.

  • Trying to purchase apps with same ac but new card

    I am trying to purchase another apps from app store but its showing error ,the card which i was used to do the payment was lost , please tell me the solution to resolve the problem

    What sort of your card are you trying to use, debit or credit ? As far as I know debit cards are no longer accepted as a valid payment method - they are not listed on this page and there have been a number of posts about them being declined.
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  • ICloud Family Sharing - can't purchase apps with iTunes Credit

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    Nope, not actually. The only restrictions Alberta places on gift cards are the following:
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    * Eliminate inactivity fees, also called dormancy fees, that reduce the value of gift cards the longer they go unredeemed
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  • Canadians Can't Buy Apps With Itunes Credit?

    I just purchased $75 worth of itunes canadian credit and I put them on my account thinking it will work. I went to purchase an app and all of a sudden I have to buy with a credit card instead of the credit I already have on my account. Apple can you seriously make it so us canadians aka consumers able to purchase apps with the credit we purchased from you.

    Nope, not actually. The only restrictions Alberta places on gift cards are the following:
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    * Eliminate inactivity fees, also called dormancy fees, that reduce the value of gift cards the longer they go unredeemed
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    more or less than the value of a gift card
    * Require merchants to fully disclose any restrictions on use of a gift card on both the actual card and its packaging
    To further my point, Apple definately does not abide by the last law (at least in the rest of Canada), as they say nothing on the card or its packaging about not being able to buy apps with it.

  • Error ID 30252 when trying to purchase apps (both paypal and credit card)

    On PlayBook AppWorld, when trying to purchase an app, I get the following error:
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    I've got the same issue using three different credit cards. Help!

  • TS3297 I can't empty the trash. I keep getting error code -8003, I have tried the terminal methods including both sudo and chflags. The apps that won't delete are

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    Hey donnie90,
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    You can't empty the Trash or move a file to the Trash
    http://support.apple.com/kb/ht1526
    Thanks for coming to the Apple Support Communities!
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  • HT4356 My iPad does not find the printer. I have tried the HP app and it works, but in any other app the printer is not seen. How do I get this printer visible to the iPad. All my other network computers find and print with out a problem.

    My iPad does not find the printer. I have tried the HP app and it works, but in any other app the printer is not seen. How do I get this printer visible to the iPad. All my other network computers find and print with out a problem.

    hi
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  • HT204088 When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?

    When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?

    I have the same thing happening on my iPod Touch 5th gen. Been happening for at least a month. I have updated to the most recent version of iOS which hasn't solved the issue. Must be a bug that they didn't get around to resolving yet, a year later. Really annoying to have it pop up when you are in the middle of a game though.

  • Recently I have not been able to purchase songs from my iTunes on my iPhone 5, but I can purchase apps with no issues.  Has anyone else had similar problems??

    Recently I have not been able to purchase songs from my iTunes on my phone, but can purchase apps with no issue.  Has anyone else experienced this issue?

    If this is an Alienware system, the most likely culprit is the Bigfoot Networks LSP as per the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    Head to the Downloads and Drivers page at Dell for your particular model of Alienware. Look for available updates for your BigFoot networking device. If you update those drivers, does that give you back your Store access?

  • HT5699 I can't remember the answers to my Apple ID security questions. 1 Reply Latest reply : by alexbird I have I money in my apple I'd and when tried to purchase Apps asking me two security question but I am not remember the answer so I need your help

    I can't remember the answers to my Apple ID security questions.
    1 Reply Latest reply : by alexbird I have I money in my apple I'd and when tried to purchase Apps asking me two security question but I am not remember the answer so I need your help

    Hello there, Subhi.sa.
    Just wanted to second Niel's recommendation. Additionally this Knowledge Base article also provides some steps you can take yourself if you don't remember your security questions:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email addresssign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
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    Cheers,
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  • I am trying to purchase apps for my new iPad but cannot do so without answering my security questions, which I have forgotten the answers to. Help!

    I am trying to purchase apps for my new iPad but must answer security questions to do so; however, I have forgotten the answers. Help!

    Go to the Support button above right, connect to the Express lane, iTunes, Manage Account, then change password and security...content cannot be recovered so must be changed.

  • Im switching email accounts on my itunes account am the computer isnt recognizing purchases made from my other account on the new one (apps). How can I sign in with my new account and get the purchases apps on both accounts?

    Im switching email accounts on my itunes account am the computer isnt recognizing purchases made from my other account on the new one (apps). How can I sign in with my new account and get the purchases apps on both accounts?

    This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
    This is a picture of what it looks like now:
    http://tinypic.com/r/107quxu/7
    As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
    any way to get around that?

  • I have 2 apps that have been waiting to update for a week.  I don't really care about the update, I would just like to use them, but the are stuck waiting.  I have tried powering down, syncing with my computer...all fails.  Any ideas?

    I have 2 apps that have been waiting to update for a week.  I don't really care about the update, I would just like to use them, but the are stuck waiting.  I have tried powering down, syncing with my computer...all fails.  Any ideas?

    At this point you have no choice but to update the or delete them and reinstall them since you wont be able to use them until they update - or come out of the "waiting" loop.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

  • My purchased music on my iphone will not transfer to my itunes library. I have tried 'transfer purchases' but it hasnt worked. Please help!

    Please help me. I recently got a new laptop fro Christmas and i have begun to sync all my music and apps etc onto my new laptop. However, music that i have previously purchased on my iphone will not sync to my current laptop. I have tried 'transfer purchases' but only some have transfered, i still have over 200 songs to import and they won't transfer from my iphone to my laptop. Please help, it is very irritating. Thanks.

    Unless the iPhone was purchased  as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
    Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
    Regards.

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