I have tried to update 6 apps. But they are all frozen for a day now I could delete them and reinstall but one is no zombies allowed and I don't want to lose content, can anyone help?

I have tried to update 6 apps but they are all frozen .
They either say loading or installing but are doing nothing. I would delete them and try to reinstall, but one is no zombies allowed and i don't want to lose the game I. Have built up, can any one help a novice???

Due to security vulnerabilities, rolling back to Firefox 4.0.1 is not recommended. Firefox 3.6.18 would be the safer choice.
Here's the process to roll back:
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
Close Firefox 5.
You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.
Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

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Need new iTunes but don't want to lose library-can anyone help?

my mom got an iPod shuffle for her b-day and it needs a new version of iTunes. i'm not sure how to update it and i don't want to do something wrong and lose my music library

I have an ipod 30gb then i bought a shuffle just because i wanted one. I had to also update my itunes software for that and it kept everything in there perfect. Ive had to update my software many many times actually and nothing ever was deleted.. The only time something was actually deleted was when i didnt update it when it told me to. Id say youd be safe to update it. If you are really worried about it you can back up your music first!!

Dear apple my account base been hacked and when I try to reset by email authentication I don't recieve my mail . Can anyone help me?

Dear apple ,
my account base been hacked and when I try to reset by email authentication I don't recieve my mail . Can anyone help me?

Hello deborahmp,
Depending on how you have your Apple ID set up, reset or security related emails may either be sent to your primary or your rescue email address. If you are having issues resetting your Apple ID password, you may find the steps and options outlined in the following article helpful, up to and including contacting Apple Support directly if necessary:
If you forgot your Apple ID password - Apple Support
Sincerely,
- Brenden

HT3209 I just purchased a movie, After Earth. there is no sound! I got charged for no audio? I don't want this purchase! can anyone help?

How can I get the audio on my recently purchased video?

Hi Manoiian,
Thanks for using Apple Support Communities. If your purchased movie does not have sound, you can try deleting and redownloading it first to see if that helps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If that doesn't help, you can report the issue to the iTunes Store as described here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

I accidently click on ''Import the list'' but now all the music have an exclamation point I think they are all in Musique.txt on the desk... How can i take back these music on my library? I tried : Import the list and take Music.txt , but it do not work

I accidently click on ''Import the list'' but now all the music have an exclamation point I think they are all in Musique.txt on the desk... How can i take back these music on my library? I tried : Import the list and take Music.txt , but it do not work

Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again.

I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please help!

I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I performed a software update and the system is installing an update but it has been running for over 24hrs and keeps saying "This may take a few minutes, don't shut down your computer" Can anyone help?

I performed a software update and the system is installing an update but it has been running for over 24hrs and keeps saying "This may take a few minutes, don't shut down your computer" Can anyone help?

Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
This happens the same whenever I try to install.
To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
My plugin is still showing as out of date.
Is there anything you could suggest. Thanks for your time.

I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue

I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue

Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

HT201210 I backed up old phone to PC then did a sync to new 4S but when trying to update apps on phone it states - account not valid in Argentine store, must switch to U.S. store. I am in US and when I view account on PC it correctly shows me in US. Now w

I backed up old phone to PC then did a sync to new 4S but when trying to update apps on phone it states - account not valid in Argentine store, must switch to U.S. store. I am in US and when I view account on PC it correctly shows me in US. Now what?

log out and log back in again to store
and if required
http://support.apple.com/kb/HT1311

My iphone 4 won't update to ios 5 keeps saying check network settings but they are all fine any help????

my iphone 4 won't update to ios 5 keeps saying check network settings but they are all fine any help????

Disable your antivirus and firewall software.

Iphone 6Plus will not allow POP email account and cannot print to my wifi printers, I did on my Iphone 5 until I upgraded, can anyone help

Iphone 6Plus will not allow POP email account and cannot print to my wifi printers, I did on my Iphone 5 until I upgraded, can anyone help

I had talked with three people at Apple tech support on the phone, one person in the Apple store in Indianapolis, plus the other places I mentioned. Only the one young man in the Apple store was even able to identify the problem which was the POP vs. IMAP issue. And then like you said he was only able to say he hoped it would be fixed in the next update release. I did call him back this morning and told him about your simple solution, that I had seen it at the Apple forum, and that he might suggest bringing this topic up at the next staff meeting. I also let my Verizon rep know and an agent at Comcast. Something so simple yet it took three days and a lot of frustration to get fixed. Thanks again. You're my hero! ~ Carol Thomas
Also forgot to mention ... I got the iPhone 6 Plus about three weeks ago and did not have this problem. But I did a backup of my iPhone 5S on the computer and then used that backup to restore to my new iPhone. The iPad I did differently and just set it up as a new iPad with no restoring from the old one. That must have made a difference on the phone because it was set up just like the 5S ... as a POP3.

I was trying to sync my iPhone 3GS and it is now stuck, saying I'm in recovery mode. I am thoroughly confused now after researching online. I'm scared to restore to original settings as I don't want to lose everything, apps, contacts, etc. Help!

I was trying to sync my iPhone 3GS and it is now stuck, saying I'm in recovery mode. I am thoroughly confused now after researching online. I'm scared to restore to original settings as I don't want to lose everything, apps, contacts, etc. Help! Is there a way to get it all back if I do restore?? Can I my stuff back through iCloud??

Bad news first and we hope for good news as well
The device is in Recovery Mode and the data has already been deleted, you need to restore the device with iTunes in order to get the iPhone back into a working state
When the iPhone is restored you can then restore it from your latest backup using iTunes or iCloud and regain some, if not all, of your data.
The good news part only happens if you had a backup.

I just got an IMac, and when i plug my IPad in, the device is not showing up on itunes ? can anyone help me ?

i just got an IMac, and when i plug my IPad in, the device is not showing up on itunes ? can anyone help me ?
i tried many times, and it still dosent work

Take a look at this Apple article -> iOS: Device not recognized in iTunes for Windows
Is the Apple Mobile Device Service installed and running on your computer?

Installed CS6 and all working except Photoshop. Says application will not run on this mac despite my having the necessary system requirement of OSX 10.6.8. Can anyone help please?

installed CS6 and all working except Photoshop. Says application will not run on this mac despite my having the necessary system requirement of OSX 10.6.8. Can anyone help please?

Hi - I have opened a second log with the same date and name and am now tracking down the problem.
This seems to be the problem for me: Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5

Itunes imports cd; but they are all small files, and incomplete. Itunes plays neither the cd nor the imported songs. Anyone else faced this issue?

itunes imports cd; but they are all small files, and incomplete. Itunes plays neither the cd nor the imported songs. Anyone else faced this issue?

i've had this happen when the cd is extremely dirty. usually only one or two tracks though, not a whole cd.

I have tried to update 6 apps. But they are all frozen for a day now I could delete them and reinstall but one is no zombies allowed and I don't want to lose content, can anyone help?

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