I have tried to update flash player and when I put in my password, it is rejected. I have recently updated my email address and changed my password, but adobe will not accept. Can I get help, please, to update flash player?
I have tried to update flash player and when I put in my password, it is rejected. I have changed my email and password and have so informed adobe, but I am still unable to install flash player update. How can I update adobe flash?
This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.
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Yipper45 wrote:
Trying to download Adobe Flash Player but it will not accept my Mac password. Any ideas?
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Message was edited by: wheelo007 -
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Hi there
If you have purchased an Acrobat XI upgrade you will be prompted to enter the Acrobat XI serial number first then the serial number for the prior version.
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Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
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Restart the machine in Safe Mode and attempt to open each app. Also please explain exactly how you are attempting to open the apps. For example, "When I click the Safari icon on the Dock it bounces but does not open." To start in Safe Mode hold down the Shift key when you hear the startup tone unitl a progress bar appears.
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cactisken
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Let us go through the usual drill...
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Local Disk C
Program Files (x86)
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and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
from SLCache to SLCacheOLD.
5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
computer as Premiere Elements 13?
Let us start here and then decide what next.
Thank you.
ATR -
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Try what you have not tried so far. You may have tried all and the Apple store maybe in order.
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