I have tried to update my iphone 4 but now it has frozen on the apple sign with a bubble underneath, it wont turn off or do anything?? during the update an error message of 1603 came up but asked if i wanted to continue , which i did , help!!
I have tried to update my i phone 4 to version 5, but it came up with the error message of 1603 during , and asked if i wanted to continue which i did , but it has now frozen with the apple logo on the front and a bubble underneath it?? it wont turn off , sync or do anything??? help???
See here - http://support.apple.com/kb/TS3694#error1603
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I get a message that my network connection has timed out while trying to update my iPhone on iTunes. Has anyone else had that problem and if so what solutions have you found? I was told to turn off my firewall and/or virus protection while updating but am nervous about doing that for obvious reasons. I'm also disgusted with Apple not providing free tech support.
See this article about the ports that have to be open during the update process. iTunes has to contact Apple during the download. iTunes for Windows: Troubleshooting security software issues
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I was in the middle of downloading an update and my I4 disconnected. Now I can not reconnect or power down my phone. It has the apple symbol and a bar underneath. How can I fix this?
Dear Terence, Thank you for responding to my problem. In no way did I mean to discredit the dedication and work of the volunteers assisting Apple customers and if I did, I apologize. I am just so tired of having to purchase a new computer every other year as so it seems. I know they are not perfected, but it is very frustrating when they just go kaput. I am always the first person to appreciate a kind deed and do appreciate your support and help regarding this unfortunate issue. My iPad was the greatest computer I've had until this morning and was disappointed. Again, thank you for your concern and for your help. It is greatly appreciated.
Sincerely,
Shakabird1 -
Please help! I can't send a text message to one specific friend of mine when he has iMessage turned off. I can receive his texts, but he never receives mine. Both are iPhones, obviously, different carriers which shouldn't matter. Neither of us got new phones. MMS is on. All if a sudden it just happened. No major changes other than him turning iMessage off, due to a nosy brother who shares his iPad. What am I missing??
I do have SMS on. What else could it possibly be?
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I purchased Angry Birds Rio thinking I was buying Angry Birds. Are there any directions on what to do with this game? Also my track pad does not respond so I really can't use this game. Can anyone shed some light on this--first it crashed, now it doesn't respond so--can I get my money back??
Contact apple here about a refund
http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=Mac%2 0App%20Store%20Account%20and%20Billing -
help please its over a year old but i have never had a problem with it before so apple doesnt cover it
Try here:
iPhone and iPod touch: Frozen and unresponsive
iPod touch: Hardware troubleshooting -
I updated my iPhone and now it won't accept my Apple password.
After "upgrading" to iOS7, my phone continues to tell me that my Apple password is incorrect. I've changed the password, received confirmation that the new password is good, entered the new one, and - - - been told that the password is incorrect. Except it worked just fine logging on to this fine support network, so I don't think it's the password. I also checked the settings, and my user name and password are ok there.
Apple customer support is being very nice, but offering no solutions. I'm hoping someone here can point me in the right direction. Thanks!Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
Does anyone know how to restore it?
Try a hard reset. Press the power button on top of the phone and the home button simultaneously. Hold them both for about a minute and hopefully the screen will cut off and then the apple will reappear and proceed to the setup screen.
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Help pls!
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/. -
In he middle fo a restore i got a message re the battery and i am unable to get mu i phone back on as i have a dark screen with the apple sign on it I am unable to turn off or charge Help!!!
http://support.apple.com/kb/HT1808
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When i turn my ipod on it comes up the apple sign with the black background and then asks me to put in my passcode but when I put it in the apple sign comes up again like its restarting but keeps knocking on and off again please help quickly!!
Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too -
how do i fix my phone it wont charge it will show the apple sign when i put it on the charger and it will show the apple sign and then it will shut right back off and it wont come on and i have the iphone 4s how do i fix my phone
Check the USB port and the USB cable for any kind of lint, debris or bent pins.
Try another, working USB cable.
If still no luck, get it checked by visiting an Authorized Apple Service Provider or contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support -
My ipad has sort of frozen but will not turn off by pressing and holding the sleep/wake button
my daughters i pad has sort of frozen. She can lock it and unlock it. All it is showing is her wallpaper. All her apps have disappeared.
We cannot restart it as per the apple support troubleshooting assistant as it will not turn off. HelpHave you tried to hold down the sleep and home keys for about 20 seconds or so, until you see a silver apple. See if you can get it to reboot.
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My iphone 4 is won't turn on and it has the apple sign only, what can i do?
Hi, my iphone phone turned off becuase i erased a programed i downloaded on Cydia and it said shutting down, so the apple sign is there like is going to turn on and is frozen, it turns off but when it turns on it satys like that
That is not helping i have the same problem and it satying like that my phone won't turn on at all just the apple symbol
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Just updated my iphone. Now I can se I have two! iCloud accounts? One of them appears on my phone, and I have forgotten the password. When I try to add the other account, I get the message that this account is already added, but with the name of the first account where there is no available password. I have tried several times to reset the password, bun I don't get the information I need - I have no access to email. What can I do?
Hi, thanks for the suggestion. I have tried as you suggested, and when opening the "purchased" apps some have the icloud logo next to them, but I only have "OPEN" against "Find My iPhone". When opening it up, it goes through the same routine; needs to be updated before proceeding, and wouldn't update because I don't have IOS8.
Anything else I could try, or am I doomed!
All of your help is much appreciated, thanks
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