I have tried updating my phone to ios8 it is coming up with error code6 and my phone is not coming back on

I have been trying to update my phone to the new version of ios 8 but it is not completing it and now my phone wont come on it is coming up with error code 6

Get help with iOS update and restore errors - Apple Support
According to this it is down to your computer not being able to contact apple servers, security software issues.
Check your security software or if possible try another computer.

Similar Messages

MacBook will not start. I have restarted with original CD. I have used Utilities and "no problem" with hard drive. I have reset PRAM. I have tried safe boot. Nothing is work. Gray screen with Apple logo and rotating wheel. Thanks for any suggestions!

MacBook will not start. I have restarted with original CD. I have used Utilities and "no problem" with hard drive. I have reset PRAM. I have tried safe boot. Nothing is work. Gray screen with Apple logo and rotating wheel. Thanks for any suggestions!

Snow Leopard is a Mac OS X version. You say that it's the version you have in your Mac (10.6.8). Do a back up of your files, format the hard drive (using Disk Utility) and reinstall again

What does it mean if I get blank text messages from someone but they are not coming from number they appear and disappear they are not coming over the network also emails have been moved around, has my phone been hacked?

I Have been getting blank texts from a number, but the person who owns the niumber is not sending them, they appear then disappear, they are not coming over the network, they come even though number has been black listed, also emails have been moved, I believe by someone who is cyberstalking me but don't know how to prove it, what can I do ?

Hi,
When a Mac is "registered" for iMessages account with an Apple ID the Serial Number of the Mac is used to create an Auth Token as it is called for the Messages app that allows that Mac to work.
I would guess a similar process of linking the Number of the iPhone to a Hardware fact about the device is also in place.
I would contact Apple Support and check with them. (you might need to speak to a Level 2 person as Level 1 people are script led and try to fit everything into Software or Hardware categories where as sorting and Apple ID (which the Number is in this case) is normally Free).
I did find this iOS: Troubleshooting Messages - Apple Support
It starts off about sorting SMS that is not working.
This one has a bit on Unlinking an iPhone Number (with or without the iPhone) iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
7:55 pm Tuesday; January 6, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Please help, I am trying to download itunes onto my windows 7 32bit desktop, but keeps coming up with error message:This installation package could not be opened. Verify that the package exists. Any ideas on what im doing wrong

Please help
I am trying to download itunes on windows 7 32 bit, everytime I go to open download it comes up with a green screen then a error message.
This installation package could not be opened. Verify that the package exist.
Please help Me

Hi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy

Help!! ive tried to download itunes to my new laptop and it keeps coming up with error 2 - apple aplication support was not found ?? has anyone come across this that can help me??

Help pleasE?

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Had my iphone 4 stolen and now have iphone 3g but it wont restore and keeps coming up with error 1015! My laptop has the latest updated version of Itunes? Please help

I had my iphone 4 stolen and have been lent an iphone 3G, I have tried to restore the phone but its coming up with error 1015 and wont restore. I have the current Itunes software on my computer and there are no further updates to be done. Please help

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. Very rarely this error is caused by a hardware issue and requires service.
From here > iOS: Resolving update and restore alert messages

My macbook keeps coming up with error 20 when I try to download updates from the app store. How do I rectify this?

When I try to download updates for programmes like pages and imovie my moacbook keeps coming up with error 20 and asks me to try again later. Is there a way to solve this problem?

Try This...
Close All Open Apps... Sign Out of your Acount... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

I have an iphone 4 and have tried updating to IOS 6 via my laptop and phone but it keeps failing why is this and what do i do

i have an iphone 4 and have tried updating to IOS6 via my laptop and phone but it keeps failing why is this and what do i do ????

Find the .IPSW file that was downloaded and delete it, then re-download it.
If you're using a PC, shut off your antivirus and firewall software during the process.

On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but nothing works. Any other ideas? Or is the phone simply corrupt in some way?

On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but neither works. Any other ideas? Or is the phone simply corrupt in some way?

Did you try to connect in recovery mode and restore without using the latest backup?
Recovery mode and How to back up your data and set up as a new device
If setting up as new device does not work, you'll have to get it serviced or looked at by visiting an Apple Store.
Did you try to remove the ipsw firmware file and restore, to make iTunes download a new copy from Apple?
Those files are located here:
Rename, move, or delete the iOS software file (.ipsw)
iTunes uses "ipsw" files to restore your iPod or iPhone. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Mac OS X
iPhone
~/Library/iTunes/iPhone Software Updates
iPad
~/Library/iTunes/iPad Software Updates
iPod touch
~/Library/iTunes/iPod Software Updates
Note: The tilde "~" represents your Home directory.
Windows 7 and Vista
iPhone
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
Note: If you don't see the AppData folder, you may need to show hidden files.
Message was edited by: Ingo2711

How can I make a new genius mix? Apple has made two automatically, but I would like one based on other genres within my iTunes library. I have tried updating my genius mixes to no avail.

How can I make a new genius mix? I do not want to make a genius playlist. Genius has already created two mixes but I would like another based on other genres within my extensive music library. I have tried updating Genius from Store>Update Genius but to no avail. Thank you!

Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2

When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?

When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I can's see my Ipod in Itunes, I have tried updating Ipod & Itunes

I can't see my ipod in itunes, i have tried, updating ipod but it wont let me. i have tried repairing, removing and re-installing itunes but still no luck.
please help????

I answered on your other thread....
iTunes Does Not Recognize Your iPod
Does Windows see the iPod?

HT4623 I tried updating to iOS6 via itunes bc my storage space was pass limit and now my phone is telling me it's in recovery mode and I need to restore it. I didn't back it up. How do I take it out of recovery mode and keep the information on my phone?

I tried updating to iOS6 via itunes bc my storage space was pass limit and now my phone is telling me it's in recovery mode and I need to restore it. I didn't back it up. How do I take it out of recovery mode and keep the information on my phone?

You cannot. If it is in recovery mode, the data is already gone.
Did you fail to make sure everything was on your computer before updating?

HT1848 I downloaded a book on itunes on one computer and it is not listed on a seconded computer. Same account. I have tried updating purchases and transferring recent purchases, transferring purchases from another devices. Still does not appear.

I purchased a book on one macbook in my itunes account. I tried to open it on another account while logging into itunes account. The book does not appear.
I have tried updating purchases, the bottom at the bottom-update purchases from another device. Still does not appear.

If it's an audiobook then you will need to copy it over from the first computer to the second computer - audiobooks are currently one-time only downloads, so they won't appear under the Purchased link for re-downloading. If you copied it onto a device from the first computer then you should be able to copy it off that device to the second computer's iTunes via File > Transfer Purchases. If it's not on a device and both computers are on the same wifi network then you should be able to copy it over via home sharing (there are instructions on this page), or you can copy it to, for example, a flash drive (you can find it's location on the first computer by control-clicking it in your iTunes library and selecting 'Show In Finder') and then add it to the second computer's iTunes (File > Add To Library).
If it's an ibook then you should be able to re-download it from the store : re-downloading.

Update to the new release and firefox hangs and becomes unresponsive each time I try to open it. I have tried removing firefox from my pc, restarted my pc. went to Google Chrome and downloaded it again. Still hanging. Please help

Update to the new release and firefox hangs and becomes unresponsive each time I try to open it. I have tried removing firefox from my pc, restarted my pc. went to Google Chrome and downloaded it again. Still hanging. Please help
I can open Google Chrome and IE without any problems. My new version of Thunderbird won't let me see messages.

So i have just unistalled itunes logged on to apple to try and download the itunes prog ,but it dont seem to have downloaded.can anyone help me please.
Could you walk us through what happened when you tried to do the download, please?

I have tried updating my phone to ios8 it is coming up with error code6 and my phone is not coming back on

Similar Messages

Maybe you are looking for