I have trouble installing update iphone ios 5

I amm trying to update my 3GS phone to ios 5. Every time I try I get the following message
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I have uninstalled itunes but no effect.
Can anyone tell me whats hapening?????????????

tried these things?
http://www.google.dk/search?client=opera&rls=en&q=There+is+a+problem+with+this+W indows+Installer+package.+A+program+required+for+this+install+to+complete+could+ not+be+run.+Contact+your+support+personnel+or+package+vendor.&sourceid=opera&ie= utf-8&oe=utf-8&channel=suggest

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